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“A cosy oasis” 5 of 5 bubbles
Review of Puri Mas Boutique Resort & Spa

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Puri Mas Boutique Resort & Spa
Ranked #1 of 7 Hotels in Mangsit
Certificate of Excellence
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A cosy oasis”
5 of 5 bubbles Reviewed 6 April 2014 via mobile

Lovely, quaint setting for a relaxing time. We turned up very early following a transfer from Gili isles, staff very helpful and gave us breakfast, pool access and luggage storage.

Food was excellent and very reasonably priced. The grounds were beautiful and immaculate. Loved the touch of incense on the porch.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Markdavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, 20 April 2014
Dear Markdavin

Thank you very much for writing such a positive and appreciative review on Tripadvisor. We are very happy that you enjoyed your time with us and the little touches we do to make your stay just that little more memorable!

Happy travelling.

Sara and everyone in Puri Mas
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1,072 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Perth, Australia
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

We stayed in a Garden View Queen Room for nine nights from 21st March. It was a totally enjoyable experience.
The room was excellent (very comfortable bed) and the veranda complete with day bed and couch was a great place to relax.We also thought that the outdoor bathroom was great.
We loved the hotel grounds with their lush tropical vegetation and the infinity swimming pool with its views over the ocean to Bali.
The al a carte breakfasts were really good , plenty of choice and freshly made (which is not true of many buffet breakfasts) We also had several evening meals which were excellent and very reasonably priced.We particularly enjoyed the Tuesday night cocktail party and dancing demonstrations.
We found the location to be perfect , right on the beach , just a short taxi ride from the shops and restaurants in Sengiggi but far enough away to be tranquil and totally relaxing.
Finally the thing that made our stay especially memorable was the friendliness of the staff. We enjoyed our chats in the restaurant and by the pool and found all the staff to be helpful and welcoming.
We also enjoyed meeting Marcel , Sara and Dewa who also made us feel very welcome.
We have travelled extensively in south East Asia and found the Puri Mas to be our favourite hotel so far.
We are planning to return as soon as we can.

Room Tip: We stayed in Room 5 and found the location to be perfect with ocean views and close to the restauran...
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MargaretRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, 20 April 2014
Hello MargaretRichard

Thank you so much for your wonderful review and for your comment that Puri Mas is your favourite hotel in Asia - this is a great recommendation!!!

We thoroughly enjoyed your company, 9 nights is certainly a great holiday, and time to get to know everyone in Puri Mas and around the location. Glad you enjoyed our breakfast - being the wake up meal we believe it is essential to start the day "right"!!

We hope you will be back to visit us again.

Thank you so much from us all.

Best wishes on behalf of everyone in Puri Mas.

Sara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
97 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 5 April 2014

Puri Mas has a decent location on the sea with a view of Bali in the distance, but not much of a beach. The restaurant is OK, not great. The superior rooms are very nicely done and very comfortable, but there is no garden view, no sea view. The little plunge jacuzzi, surrounded by a high wall, is not heated, although it is quite nice to sit amidst the bubbles slightly inebriated at the end of a long hot day.

The owner is still living his dream of making the world a more exciting place through ballroom dancing. He was the World Champion Ballroom Dancer at one time. A considerable accomplishment, but not the reason that we went to Puri Mas.

Staff are kind and considerate and very helpful. Our stay was very pleasant. It is a rather quirky, idiosyncratic place, with nice gardens, comfortable rooms, and the feeling that there is something happening there that is more important than you, the guest.

Room Tip: As far as we could tell, there are no sea view rooms. A superior room is very spacious and comforta...
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  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank onowhereman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, 20 April 2014
Dear onowhereman

Thank you for writing a review on Tripadvisor regarding your stay with us in Puri Mas.

We are very happy that overall your stay was pleasant, and you appear to have a good experience with good service.

You are correct that our owner Marcel and all of the Puri Mas staff are particularly interested in the dancing project which is funded by Puri Mas.

Most visitors to our resort understand that the resort was never originally built as an hotel, but in fact a home for Marcel's mother and a holiday home for himself.

It evolved into a business built from dance, and as a tribute to dance we continue this memory by running our " Friendship Through Dance" social project that now overflows into the villages and Mataram city where over 120 young people are now following dance lessons, entering national and international competitions.

Without our Puri Mas guests we would not have the funding for this program, and we hope that the majority of our clients appreciate this amazingly positive project as something special that we are handing back to the community, and something that indirectly all visitors can be a part of.

Thank you again for staying with us.

Sara
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Adelaide, Australia
Level Contributor
82 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 2 April 2014

We were impressed before we arrived as Garuda. Cancelled our flight and the hotel were very helpful in getting us alternative transport. Our room was a nice garden room but was quite small but adequate and didn't have a TV which doesn't concern us. Most did so it would pay to check when booking. Breakfast is the best we have had in nearly 40 years travelling to Indonesia and a la carte rather than the standard buffet . Tuesday evening they have a cocktail party which was a nice touch. Service was excellent throughout.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ozmatho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, 20 April 2014
Dear Ozmatho

Thank you for choosing Puri Mas as your preferred hotel location in Lombok. We are ver happy that you enjoyed our breakfast, and to quote " Breakfast is the best we have had in nearly 40 years travelling to Indonesia and a la carte rather than the standard buffet" This is great news, as we are working very hard to ensure that all guests are really satisfied with their start to the day with a fantastic Puri Mas breakfast. I will pass on your comments to our Food & Beverage Team.

You are correct that not all rooms have a TV, but a TV and DVD are available on request for all rooms. I am not sure why this information didn't get to you, I will ensure in the future housekeeping staff alert all guests in case they wish to catch up with a movie and day to day events.

Our sincere thanks to you for your great review. We hope to meet you again in Puri Mas.

Best wishes

Sara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

We stayed in the beach resort for 4 days from the 21st of March 2014.Originally we booked for the quirky Garden Villa but on arrival, were upgraded to Beach Villa no 1 which was an absolutely pleasant surprise that made our stay a total bliss.The villa had a huge super comfortable bed,draped by a net to keep the Mos away,not that we found any but it was quite romantic.It had a beautiful outdoor shower,with a view of the sky and the trees.We were just a couple to steps from the beach and the restaurant.What made the difference was the focus on the fine details of keeping the guest absolutely rested,peaceful surrounded by a well landscaped garden,koi ponds,traditional balinese decor and a soothing balinese music emanating softly from the restaurant.The staff were truly charming and friendly and ever helpful.We had our meals mostly in the restaurant because they were very reasonably priced and off course you have a gorgeous view of the sea facing Bali and spectacular sunsets every evenings.What more can you ask for in a very classic beach resort on a well packaged price range.We also had the honour of meeting the owner Mr Marcel while we were having dinner one night in the restaurants with our Indonesian friends.The infinity pool facing the sea with a view of Mt Agung in Bali was amazing.Everything was perfect and we had a truly rejuvenating experience.It was difficult leaving the place but we will certainly return to Lombok and Puri Mas.
I have travelled a fair bit around the world and this is certainly one of the most charming resorts i have discovered and i am glad its only about two and a half hours from Singapore.

Room Tip: Villa no 1 is the best.The rest of the them are all a little further from the beach but still only a...
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  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ganamoorthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, 19 April 2014
Dear Ganamoorthi

Thank you very much for choosing to stay with Puri Mas Boutique Resort & Spa, and we are very happy that you have described your holiday with us as an escape to heavenly bliss.

Thank you also for enjoying so many meals with us in our Ballroom Restaurant. We have to agree that the food, view and atmosphere is very special!

We hope you will join us again one day in Puri Mas. Until then happy travelling and happy holidays from us all.

Sara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 March 2014

I don't write this, my first review lightly. In the 9 days and 5 hotels I stayed in during my time on the Island, Puri Mas was not even comparable to the rest. From every detail on up, they make your stay and comfort paramount. The rooms, the grounds, the staff, the food, the location, the spa, Marcel the owner, everything is laced with magic that will shake the most jaded traveler out of their fog and into the light of Lombok hospitality. I came away from my 3 nights at Puri Mas with friends and memories that I will never forget. Wish I could have stayed longer.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sangraal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, 1 April 2014
Dear Sangraal A

Wow - a great review, and we are thrilled you had a wonderful time with us. Thank you for offering such good information to our prospective clients.

I hope that as a new member to TripAdvisor all your stays are as great as this wherever your travels take you - but we sincerely hope it will be back to us in Puri Mas.

Happy Holidays and again sincere thanks for choosing Puri Mas.

Best wishes from us all.
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Ommen, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 March 2014

The hotel and personal are good and very kindly.
It was a very good stay at this hotel.
We have made some excursions to a Sasak village and we made a trip to the island Gili Trawangan.
The first evening there was a music and dance performance at the diningroom.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Hendrik O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, 1 April 2014
Dear Hendrik O

Thank you so much for taking the time to write your review which is very positive, therefore we are a little confused at your lower ranking as you seem to have been very happy with your stay.

You haven't mentioned anything in your review that connects with your title of The Cleaning the Room - which means I am unable to help make an improvement or change if one was required.

Overall I can only glean that you had a great stay and we thank you for choosing Puri Mas as your holiday destination in Lombok.

Best wishes

Sara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puri Mas Boutique Resort & Spa

Property: Puri Mas Boutique Resort & Spa
Address: Jl. Raya Lombok, Mangsit, Senggigi, Lombok 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Mangsit
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Mangsit
#1 Spa Hotel in Mangsit
#1 On the Beach Hotel in Mangsit
#4 Family Hotel in Mangsit
Price Range (Based on Average Rates): £
Hotel Class:4 star — Puri Mas Boutique Resort & Spa 4*
Number of rooms: 40
Official Description (provided by the hotel):
Seeking a small Boutique Beach Resort without the hip and Ra Ra of a modern complex then Puri Mas Boutique Resort & Spa is the perfect location. Situated directly on the beach of Mangsit Bay just 5 minutes from Senggigi, this 40 room gem offers guests the ultimate respite from the outside world. The range of room categories means there is something for everyone, whether it’s a cute ‘n cosy budget room or a luxury Romantic Villa with 25m2 pool. No two rooms are identical, following our concept of Indonesian Tradition, Luxury & style”. Attention to detail is depicted in our rooms, facilities and gardens, but especially our Service. As we are a small intimate resort, we are able to offer guests the familiar, personal attention sometimes difficult to find these days. To keep connected we offer Free Wi Fi throughout the resort. Beach side buffet breakfast is included in all room rates. Facilities: Conde Nast recommended Luxury Garden Spa, Open Air Beachfront Restaurant, Beachfront Infinity Pool, Gili PADI Diving/snorkelling/island tours. Note to parents: Puri Mas has a NO CHILDREN UNDER 12 YEARS POLICY. ... more   less 
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Also Known As:
Puri Mas Boutique Hotel Mangsit
Puri Mas Boutique Resort And Spa
Puri Mas Boutique Resort & Spa Lombok/Mangsit

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