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Puri Mas Boutique Resort & Spa
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Reviews (1,260)
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Reviewed 13 June 2014 via mobile

Stayed in Puri Mas for 4 nights at the beginning of our Lombok trip and by far the best.
Everything was perfect! The rooms were cleaned daily (but yet we never seen the housekeeping!) pool is lovely, the grounds are amazing and kept so so well but but the best of all was the service we received. All the staff are so friendly, especially Komang! They always remember your name and go out of their way to help.
Would love to go back.

  • Stayed: June 2014
    • Value
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1  Thank curnion7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this reviewResponded 4 July 2014

Dear curnion7

We would love to have you back. Thank you very much for taking the time to write your review and what a great stay you had with us.

Thank you also for the positive comments regarding our staff who all do their very best to ensure our clients have an amazing experience.

Best wishes and hope to see you again in Puri Mas.

Sara

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Reviewed 9 June 2014 via mobile

We stayed here for 5 nights with the rest of our family. Rooms are very clean, everything was well maintained. Watched sunset by the pool with happy hour drinks daily. Love the no children policy as there were no kids running around the place - great for a relaxing holiday. Food was absolutely amazing - we had breakfasts daily and one dinner here. Try the Puri Mas burger and Bakmi noodles (yummo)! 5 mins taxi ride into Sengigi for dinner on other nights because theres no other restaurant closeby. Great service by all staff members. Will definitely come back :)

Stayed: June 2014, travelled with family
3  Thank Shariel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this reviewResponded 4 July 2014

Dear Shariel H

Thank you for taking the time to review your stay with us in Puri Mas.

The majority of clients staying in Puri Mas now choose us because of our minimum guest age policy - 12 years. There is no doubt it can make a tremendous difference to your holiday!

Glad you enjoyed the Puri Mas burger and Bakmi noodles - will pass the information on to our Chef!

We hope you can return to enjoy more of the yummy items on our menu - or something special prepared by our Kitchen Team.

Thank you again from us all.

Sara

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Reviewed 8 June 2014

We did not stay at Puri Mas but had dinner here and enjoyed it. The staff was genuinely friendly, the food tasty and the live band that played was really good. Food and drinks were also reasonably priced. The restaurant offers beautiful views of the sea and the entire resort is decorated in a sort of Balinese style which looks very nice.

  • Stayed: June 2014, travelled as a couple
    • Value
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    • Service
2  Thank FerrisXL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this reviewResponded 4 July 2014

Wow FerrisXL

You are an amazing contributor to TripAdvisor so thank you for letting our readers know about your experience of dining in Puri Mas.

Our Ballroom Restaurant - so named because of the Puri Mas owner's history of Ballroom Dancing has fantastic views of the ocean and Mount Agung in Bali. You can enjoy a wonderful meal any time of the day and if you stay with us next time you can experience our delicious breakfasts which are also becoming famous on TA with the great reviews!!

I will pass on your review comments to our F&B Team.

Thank you for visiting us and we hope to see you back again.

Best wishes
Sara

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Reviewed 30 May 2014

We only stayed one night en route to Gili islands. A good midway stop from airport if your flight arrives in afternoon. Beautiful traditional type hotel on the beachfront. Would thoroughly recommend Studio with its own plunge pool. The whole hotel and grounds were spotlessly clean. Breakfast was delicious - choose whatever you want from the menu. Staff very friendly. Nice quiet resort - 5 minutes drive from Sengiggi. Would definitely stay here again.

Stayed: May 2014, travelled as a couple
Thank PerthJackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this reviewResponded 4 July 2014

Dear PerthJackie

Thank you very much for taking the time to write a glowing review for us on TripAdvisor. We wish you had had more time with us. Glad to hear you will come back to visit us again.

Hope you had a wonderful stay over on Gili.

Best wishes

Ssara

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Reviewed 28 May 2014

This is the only place we would even consider staying while in Senggigi! We returned after four years for what was suppose to be a five day stay. Three weeks later we left! Both grounds (the resort and spa) are beyond words. The amount of detail put into each place is spectacular. What made our stay even more perfect was the attentive staff and Sara. Sara is the GM who is always floating around between grounds. She handles any issues that might come up. Without her the place would not have the "five star" feel. We don't usually eat at the hotel too much as we like to get out, but we had many meals here! The food, both Western and Indonesian, is done very well. An excellent stay, we already planning our return visit. Thank you to Doctor Dale who helped me get my husband back to good health. And Lisa and Radden who kept me company while he was sick! Marcel, the owner, is a true character...a fascinating man who lovingly attends to his birds and plants! I loved to watch each morning while at the Spa Resort. The spa is also heavenly. Great setting with professional, strong therapists. I could go on forever, but I won't! Just go for yourself....

Room Tip: Bungalow 5 is very nice with a great wooden floor. The spa resort is more private and with only two rooms a place to go and not even leave!
  • Stayed: May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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2  Thank MikeandXiaoHong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this reviewResponded 4 July 2014

Dear Dana and Danny G

Well staying 5 nights that extended into three weeks is a good recommendation by anyone's standards, and we were very happy you did. What a great couple you are, and I know that the resort dogs Raden and Lisa loved having you around. Sorry Lisa got a bit over bumptious jumping into bed with Danny while he was unwell, and also stole your breakfast one day!!! She did leave you the mushrooms though.............The next guest who arrived fortunately loved dogs as much as you guys because she took up residence at his terrace entrance for some days after you had left!!!

We look forward to seeing you again in Puri Mas Spa Resort - especially Lisa and Raden.

Thank you both so much.

Sara

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