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“5 star experience”

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The Heritage Killenard
Ranked #1 of 1 Hotels in Killenard
Certificate of Excellence
Galway, Ireland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“5 star experience”
Reviewed 2 December 2013

first time at this hotel and have to say it has the nicest reception area I've ever seen!!fabulous from start to finish.Staff were more than friendly and helpful except for one of the dining room staff who served us our dinner-she was very unfriendly!!However everyone else was very welcoming and would definitely recommend this hotel for a relaxing break!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Fidelma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, 13 December 2013
Dear Fidelma K,

Thank you for taking the time to review your stay at The Heritage Golf & Spa Resort.

I was delighted to see how much you enjoyed your visit to the Killenard. Please accept my apologies for your experience with the member of staff in the dining room.

Thank you for your wonderful recommendation and we hopefully look forward to seeing you in the future again.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,774 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (281)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Kildare, Ireland
2 reviews
Reviewed 1 December 2013 via mobile

Just back from a weekend break at the Heritage. Excellent hotel within driving distance of Dublin. Never disappoints. Love everything about it, from the luxurious bedrooms to the excellent food and courteous staff. Lobby has the WOW factor with its tasteful decorations for Christmas. Will return again!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank le021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, 13 December 2013
Dear le021,

Thank you for taking the time to review your stay at The Heritage Golf & Spa Resort.

I was delighted to see how much you enjoyed the experience and thank you for your continued custom. We look forward to your return visit and wish you a merry Christmas.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, Oklahoma
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2013 via mobile

This was the nicest place we stayed while in Ireland. The 5 star rating system isn't quite the same as we have in the US, I would give it no more than 4 stars based upon the US standards. That being said, it was clean, comfortable and provided a good breakfast.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SherryVee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, 13 December 2013
Dear SherryVee,

Thank you for taking the time to review your stay at The Heritage Golf & Spa Resort.

I was delighted to see you found our resort the best place that you stayed in Ireland and we hope you had an enjoyable holiday.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 November 2013

Stayed for weekend for conference. The complex is very attractive and the hotel is lovely. The bedroom was spacious and very comfortable and so quiet. I loved this hotel and felt at home straight away on arrival.
The food was of a good standard in the bar and the service was excellent. I plan to return and take my partner for a leisure weekend soon.

Room Tip: My room was a standard double and it was quiet and very comfortable. From talking with colleagues I...
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, 13 December 2013
Dear Carol L,

Thank you for taking the time to review your stay at The Heritage Golf & Spa Resort.

I was pleased to see you found the resort to your liking for your conferencing needs and also plan to return for a leisure break.

We look forward to your return visit and once again thank you for your lovely recommendation.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 November 2013

Our first trip to Ireland (March 2010) and we could not have picked a better place to stay. The resort was beautiful, the staff friendly and helpful. My husband and his friend played golf while here and the course was beautiful and well-maintained. We stayed in the carriage houses. Our cottage was very impressive. We had two bedrooms (Master with its own bathroom), a separate bathroom, full kitchen and living room. The rooms were decorated very nicely and we had a beautiful fireplace in the living room. We had our own patio area which overlooked the golf course. The bar/lounge in the main hotel was a great place to relax and mingle with other people staying at the resort as well as the Thatch... the pub located on the premise.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, 29 November 2013
Dear Sarah H,

Thank you for taking the time to review your stay at The Heritage Golf & Spa Resort.

I was delighted to see you so thoroughly enjoyed your stay and got to sample many of the amenities that we have to offer.

We hope if you return to Ireland that you return for another visit.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 November 2013

We stayed just one night during an 8 day trip, and of all the places we visited, this is the one we'd be least likely to return to. The staff was extremely gracious and accommodating but our room had some maintenance issues (peeling wallpaper due to water damage), we had to ask for bottled water to be delivered to the room and were charged for ice. The walk to the pool area was via a dank underground passageway and when I asked if I could see the spa, I was told that there was an additional charge for that. It was not our favorite stop, but we did sleep well and were well cared for during our stay.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Sandishoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, 29 November 2013
Dear Sandishoes,

Thank you for taking the time to review your stay at The Heritage Golf & Spa Resort.

I was disappointed to see you had mixed emotions regarding your stay and I would appreciate the opportunity to discuss your stay with you.

I can be contacted on 057 86 95000.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
n.ireland
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 14 November 2013 via mobile

Played the golf course.did not stay.this place is easily accessible from dublin.well signposted.the golf course is very well maintained.greens very good.par 3s are well protected.good test of golf.its definitely on the same page as other great irish courses.it has hosted the seve trophy and his memory is honoured by the club with a statue and iconic photos

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank phill053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, 16 November 2013
Dear phill053,

Thank you for your review from your recent visit The Heritage Golf & Spa Resort to play our championship course.

I was delighted to see you found the course to be in such great condition and also a challenging track to negotiate. Seve Ballesteros was instrumental in creating a wonderful course here and we are delighted with how it is maturing into one of Ireland’s best layouts.

We hope you come and visit us again in the not the distant future.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Heritage Killenard

Property: The Heritage Killenard
Address: Killenard, Ireland
Region: Ireland > Province of Leinster > County Laois > Killenard
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Killenard
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Heritage Killenard 5*
Number of rooms: 98
Reservation Options:
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Also Known As:
The Heritage Golf Hotel Killenard
The Heritage Hotel
Heritage Killenard Hotel
Heritage Hotel County Laois
Heritage Hotel Ireland

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