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The Heritage Killenard
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Reviews (1,985)
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1,330
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All reviewsgolf coursespa experiencegolf clubstar hotelbeautiful hotelfive startop classmain restaurantitalian restaurantstar servicespa facilitiespure luxuryafternoon teanext morningturn down servicefrom start to finishjunior suite
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1,127 - 1,132 of 1,985 reviews
Reviewed 29 April 2014

We stayed for 1 night last week. We had a beautiful suite which was spotlessly clean and had a lovely view. We ate in the bar - the food was not fabulous - I had a chicken caeser salad and I have had lots that were better.The biggest disappointment was the cold pool and jacuzzi - especially as we had walked through a very cold tunnel to get to it. This is the one area that leaves the 5* behind. It was disapoointing as this is such a nice hotel otherwise. Every staff member we dealt with was genuine, helpful & friendly.

  • Stayed: April 2014, travelled with family
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Thank CorkGirlEire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this reviewResponded 21 May 2014

Dear CorkGirlEire,

Thank you for taking the time to post a review from your stay at The Heritage Golf & Spa Resort.

I was delighted to see you found many areas of the resort met your approval and thank you for the feedback regarding the areas we could improve on. I have passed your kind comments on to our staff.

We hope to see you again in the future.

Kind Regards
Dougie Benson
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014 via mobile

Stayed here as part of a wedding for two nights and had such a nice time. All staff very nice and helpful. The rooms are a nice size and batroom has everything you need and a great size.
The actual hotel doesnt have much around it but the hotel is stunning....

Stayed: March 2014, travelled with friends
Thank Gav17182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this reviewResponded 30 April 2014

Dear Gav17182,

Thank you for taking the time to review your stay at The Heritage Golf & Spa Resort.

I was delighted to see you so thoroughly enjoyed attending the wedding. I shall pass on you feedback to our staff.

We hope you come and visit us again in the future.

Kind Regards
Dougie Benson
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

Fantastic from check in with dougie , really really lovely staff throughout our stay ! Choice of breakfast wonderful , cold , hot all types of milk ! Hubby had his porridge made with soya milk lovely ! Freshness was second to none. A beautiful visit and we will be back very soon

  • Stayed: April 2014
    • Value
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Thank cathy705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this reviewResponded 30 April 2014

Dear cathy705,

Thank you for taking the time to review your recent stay at The Heritage Golf & Spa Resort.

I was delighted to see your wonderfully positive feedback after your visit. Thank you for your kind comments regarding the staff, I shall pass them on. We look forward to your return visit in the not too distant future.

Kind Regards
Dougie Benson
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

This our second time celebrating Easter at the Heritage and it was excellent. There were 8 adults and 4 children in our party ! The children loved all the activities including a kids club, cinema, tennis, par 3 golf, swimming pool, Wii room, games room. The concierge was so great with the children giving them popcorn when they were watching their movie. Nothing was too much the service was excellent as was the food in both the hotel and Italian restaurant onsite! The ladies in our party really enjoyed the spa experience and the men enjoyed the golf and jogging track! A big thanks you to the restaurant manager who was very accommodating always making sure we had a table that we could all sit together for breakfast! All the little treats in the room were a nice touch cookies and milk and Easter eggs :) we will definitely be returning next year!

Room Tip: Ask for a golf view room
  • Stayed: April 2014, travelled with family
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Thank clurish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this reviewResponded 30 April 2014

Dear clurish,

Thank you for taking the time to review your Easter break with us at The Heritage Golf & Spa Resort.

I was delighted to see your group enjoyed the experience again and we look forward to your return visit next year. I shall pass on your kind comments to the staff mentioned.

Kind Regards
Dougie Benson
guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014 via mobile

My mother and I stayed in The Heritage, Killenard last week and I have to say that it was one of the best hotel breaks we have been on. The hotel is beautiful, gorgeous food and a wonderful atmosphere with great music in the bar. I cannot rate it highly enough! Wonderful!

Stayed: April 2014, travelled with family
Thank Ciarajay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this reviewResponded 28 April 2014

Dear Ciara W,

Thank you for taking the time to review your stay at The Heritage Golf & Spa Resort.

I see yourself and your mother thouroghly enjoyed your visit and we really appriciate your kind comments.

We hope you come and visit us again soon.

Kind Regards
Dougie Benson
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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