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Reviewed 25 November 2017 via mobile

During my stay I had problem with a reservation that I made at a site. But, JOAO PEDRO, the manager , was very helpful to solve the situation in very quick way. The hotel is new, clean and well located. I certainly will come back.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank leonardol498
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017

This is a brand new hotel, with great rooms. The only thing I need to complain about is that our bathroom was not properly clean (there was some hair in the shower). Breakfast was also very good. What we missed was that we went with kids and they said they had some games and a "playing room", but they only have 2 table without any games (nor any cards).

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank mellogabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2016

Wedding in Itaipava called for a whole weekend in the mountains! The choice was Quality Hotel Itaipava, a brand new building in the city center, near the Hortomercado. The room is comfortable as well as the bathroom with nice towels and shower. The bed needs a bigger sheet, but this is easily fixed, not a real problem. Breakfast was nice with a plus to their Cinammon Cake. Very nice staff, efficient and always in their best mood. Good pick for a weekend, but definitely not a "Pousada" where you spend all your time in the premises.

Date of stay: July 2016
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank RachelFromBrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2016

We checked into this hotel the first day it opened, March 1, 2016. There was still some construction going on around the outside but the rooms were first class and well appointed. Front desk staff very friendly and helpful especially Jefferson who spoke very good English. A buffet breakfast included was excellent and the dining room manager Giovanni was especially attentive. Excellent hotel amenities. Just two complaints: the TV has 30 channels, none of them English language. I suggested they put in CNN and the BBC especially with the Olympics coming in August. Underground parking is free but only good for small cars. We resorted to parking outside in the street. We were told our complaints would be passed on to Management. We would stay there again on a future visit. It is a beautiful hotel. It would be good for conventions and meetings.

Room tip: Rooms overlooking the pool were very good, very quiet. AC very good and qjuiet.
Date of stay: March 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank bak2kax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Date of stay: November 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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