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“The Right Place in St. Thomas for Family Trip”

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Secret Harbour Beach Resort
Ranked #1 of 1 Hotels in Benner
Certificate of Excellence
Berkeley, California
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“The Right Place in St. Thomas for Family Trip”
Reviewed 4 September 2013

This resort was exactly what we were looking for: updated condominium on a smaller resort with beach access and a restaurant. We went in the off season (August) and got lucky not only with the weather but with the minimal number of other guests at the resort at the same time. The one annoyance with our timing was some construction going on during the day in some of the condos. The snorkeling is amazingly accessible and fantastic for the calmness of the water and it's proximity to the beach. Our kids didn't stop snorkeling the whole time (even took a night snorkel). The condo was nicely upgraded and kept clean daily. The staff are very kind and accommodating. Ate in the restaurant (Sunset Grill) one night which we enjoyed (expensive but high quality). The alternative is the outdoor Cruzon bar which has bar food with perfect sunset views. This resort is hard to find at night when driving from the airport, however, you'll see that it's very convenient to Red Hook which has other great restaurants and the ferry to St. John. Definitely rent a car to get to other parts of the island.

Room Tip: We stayed beach level in furthest condo- easiest beach access and furthest from bar noise.
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  • Stayed August 2013, travelled with family
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Helpful?
1 Thank TravelBugPlus3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Memphis
Level 4 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 September 2013 via mobile

This was our second trip here....we would love to make st.Thomas /st.john our home away from home. Snorkeling right off the beach at Secret harbour is awesome...as well as trunk bay and waterlemon cay in st. John. Also Fishtails and peaces in red hook rock!!!!

  • Stayed July 2013
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Helpful?
1 Thank KarenlovesCancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2013

On my long awaited vacation to ST.Thomas I had chosen to stay at the Secret Harbour Resort, where I had the pleasure of meeting a wonderful young lady by the name of Stephanie, who worked at the front desk . Her superb level of customer service made my stay very comfortable as well as welcoming. She is a wonderful asset to the Secret Harbour organization and represented the company well during our interactions. I would recommend guests to seek out Stephanie's assistance on your next vacation stay at Secret Harbour, to find out about the best shopping, dinning, and entertainment hot-spots on the island as well. Stephanie's impressive performance made up for the disappointing experience stemming from resort structural and management flaws.

  • Stayed July 2013, travelled on business
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Helpful?
1 Thank VIMassive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MizManagementVI, General Manager at Secret Harbour Beach Resort, responded to this review, 30 August 2013
Thank you for your recent review of Secret Harbour Beach Condominium Resort. We are pleased that Stephanie and our customer service team made your stay comfortable and welcoming. It is always a delight to hear guests refer to our customer service staff as superb. Thank you. The entire Secret Harbour team, its restaurants and its water sports partners all work very hard to provide great service and knowledgeable recommendations on resort and island activities. We are pleased that you were impressed with staff interactions and recommendations. We are surprised to learn that you feel there are some structural and management flaws. We hope you filled out a comment card so that we can address these issues promptly. Secret Harbour has a constant improvement program and works very hard to maintain all 73 luxury condominiums to high standards of excellence. It is this high standard has that keeps guests coming back year after year to enjoy our fully equipped 1-bedroom, 2-bedroom, and studio condominiums on the beach. We hope you return to Secret Harbour on your next visit to the USVI. We look forward to exceeding your expectations.
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Winnipeg, Canada
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2013

The view from our balcony was the most amazing view I have ever had on a trip. The beach was amazing. It could be windy anywhere on the island but not on Secret Harbour beach. The sand is soft and white and swimming is safe. There is a restaurant right in the resort and right on the beach. Open air on the side of the ocean. The meals were fabulous. There is also a very nice open air bar next to the restaurant. The accommodation was great and the scenery was amazing. We had the most marvellous week at this resort. The island is soooo beautiful. I also felt very safe and we were able to zoom all over the island exploring the different beaches and awesome shops. I never once felt insecure. I guess because it is owned by the USA. The swimming pool was very pretty and we enjoyed many evening dips in that. The resort supplied chairs and umbrellas on the beach and there was spectacular snorkelling right in the bay in front of the resort. We often had lunch on the patio of the restaurant right on the beach and the evening meals were delicious. The condo had its own well equipped kitchen and the grocery store which was very reasonably priced was a 5 minute drive away. One of the days we drove our rental jeep onto the ferry (ferry harbour 5 minutes away from the condo) and after a 10 minute ferry ride we drove our jeep onto the island of St John. This is another smaller island with fantastic white sand beaches. This was a delightful adventure and we enjoyed exploring this island too. Another day we caught a people ferry and 30-40 minutes later we were in the British Virgin Islands and we got to explore 2 of those islands including a swim with dolphins at the oceanarium on Tortola. We will definitely be going back to Secret Harbour. The best kept secret in the Caribbean. I am soooo glad we discovered it. Oh and we had internet in our room.....INCLUDED!!!! So nice. The people and staff were very friendly and helpful. We really enjoyed our stay.

Room Tip: We stayed a little up the hill which gave us the most incredible view of the bay.
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank WinnipegBeachGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leavenworth, Kansas
Level 6 Contributor
172 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 August 2013

We recently stayed at Secret Harbor 7-16 Aug, and were once again exceedingly happy with our stay. The condo type rooms are clean and very well maintained. Full kitchens are located in the condo's and are stocked with all the cooking utensils, plates and silverware you will need. The beach is spectacular and the snorkling is excellent. Close proximity to Red Hook provides several good options for dining and the ferry located in Red Hook provides ready access to St John either with your car or on foot. This is my third stay at Secret Harbor and will be back without question. If I had one less than stellar comment it would be in reference to the restaurant. The quality of the food and speed of service has without question taken a significant nosedive since our last visit. One evening our group waited almost two hours from arrival to completion of dinner. Keep in mind orders were taken shortly after arrival. We ate at the bar twice and the individual pizzas were good but there the rest of the fare was hit and miss. Holly was a fantastic server though! I rate Secret Harbor excellent because of the accomodations, wonderful staff and spectacular location. I did not want to link the restaurant and the resort because I did not feel it would give an accurate protrayal. Go to Red Hook to eat and stay at Secret Harbor, you will not regret it.

Room Tip: We have stayed at both the beachside condo's and the one's with an oceanview on top of the h...
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  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank Howie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2013

My fiance and I stayed here 5 nights in July 2012. The resort may only have a 3 star rating but it was a pretty awesome place. It's more of a condo and I wouldn't say that its a hotel. I"m sure these are owned by people and they rent it out when they are not there. The rooms are stocked with everything you need from pots and pans to toiletries and the lot. Room was clean and comfortable. You can also watch the sunset and sunrise everyday in the room from the oceanfront rooms. Pretty cool man! Staff was friendly and nice.

You have to book an oceanfront room! The beach is just steps away from your room. Dont' book the room on the hill! BOOK IT OCEANFRONT!

The beach here is cool! Water is crystal clear. There aren't that many people around, sometimes you will see more iguanas than people around. There are also free coconuts that fall from the trees! I found one but I couldn't open it because I didnt' have a machete.

Also, please rent a jeep wrangler and drive around the island and visit ST JOHN. You can not get lost on the island because it's so small. It is also safe to drive because you don't really drive over 35mph. I do warn you though some of the hills are steep and windy..

Two restaurants that I recommend are Caribbean Fish Market and Old Stone Farmhouse. These 2 places are top notch in St Thomas. You will not be disappointed! GO GO GO!

Room Tip: You can buy groceries and make your own breakfast every morning!
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  • Stayed July 2013, travelled as a couple
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Helpful?
2 Thank Nmttd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Shore, New York
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2013

Perfect place for me anyway. Great location too. I've been staying there since 1987. I love this resort because it's "just right". Not too big, not too small. One restaurant, one bar, one tennis court, one (small) gym, one pool and one BEAUTIFUL beach! It's a great place to swim and snorkel. There's no "kids club", but if your kids love the water, they won't need one. I've been bring mine there for 15 years. By the way, there's a dive shop there too. You can set up a day sail on the Jester or rent snorkel gear there. They also run dive trips. Not to mention kayak and stand up paddle board rentals. The rooms are very nice and so is the staff. Especially Margaret:) Red Hook is a short cab ride away (or a long walk) where you can pick up groceries, go to dinner or have a drink. You can also catch the ferry to St. John. If you want fancy, The Ritz is just down the road. But Secret Harbor will always be the perfect place for me.

Room Tip: The ocean view rooms are a great value if you don't mind walking up multiple steps to get to the...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Kerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Secret Harbour Beach Resort

Property: Secret Harbour Beach Resort
Address: 6280 Estate Nazareth | Nazareth Bay, Benner 00802-1113, St. Thomas
Phone Number:
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Benner
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Benner
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Secret Harbour Beach Resort 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Secret Harbour is a boutique all-beachfront condominium resort on the Caribbean US Virgin Island of St. Thomas. The resort is situated on the island's Southeast shore on a palm-tree shaded swimming/snorkeling beach with pristine Caribbean blue water and sugary sand offering tranquil and water sport vacations with superb amenities. The all-beachfront property features 48 uniquely furnished condominiums on the ocean that are individually owned and resort managed. Each condominium is a spacious studio, 1- or 2-bedroom beachfront suite with fully equipped kitchen and private patio/balcony. Amenities include: 2 restaurants; PADI dive center with scuba diving, excursion boats, sailing and watersport rentals; freshwater pool; tennis courts; fitness center; gift shop; ATM & spa services. The intimate resort is ideal for families, couples, watersport & diving enthusiasts, visiting executives, and those seeking a tropical destination wedding, honeymoon or event. Bonus amenities include free Wi-Fi, onsite concierge, and wedding/event coordinator. ... more   less 
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Also Known As:
Secret Harbour Beach Hotel Benner
Hotel Secret Harbour Beach

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