This hotel is not the easiest to locate but once there it is in a great location. 2 minutes walk from the main square and when I was there, very quiet.
Check in was smooth with the receptionist being extremely helpful (and able to converse in Czech, English and German). Private garage for parking at an additional fee or free outdoor parking.
The room was of a very good size and initially seemed bright and relatively modern with plenty of windows and decent views. Closer inspection revealed ockets coming off the wall, a badly damaged bathroom door and a poor attempt at a shower (which only had one directional setting which made it impossible to use unless it was removed from the holder). In addition, the shower gel/shampoo was of poor quality and certainly not enough for 2 people. The mini bar was stocked with only about 5 drinks and no food.
Breakfast was the major let down. At 9.15am there were several dirty tables (but at that time only 2 other tables actually being used). Self service tea and coffee from a machine and a pathetic choice of 'fresh' bread, ham cheese and fruit left myself and my friends rather surprised considering this is supposed to be a 4* hotel. Cooked eggs were available and there was pre-cooked bacon and sausages but the quality of the bacon and sausage was extremely poor. In addition, asking for a knife to be brought to the table led to raised eyebrows and a deep sigh from the staff.
Hotels need to remember that breakfast is the generally the last memory you have of the hotel, save for the actual check-out, so giving an extremely poor breakfast choice and service is something to be avoided.
Overall, not a bad hotel (save for the breakfast) in a very good location and at least the majority of the staff were friendly.
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