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“High standards in a delightful spa town.”
Review of Francis Palace

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Francis Palace
Reviewed 20 May 2012

We stayed one night as part of a promotional 'wellness' package which included carbon dioxide bath and one hour in a salt grotto (in sister hotel) for two. Altough we had to pay for use of the hotel car park the promotion provided outstanding value for money. The hotel is on a quiet lane at the southern end of the town, but is within easy walking distance of the town. The hotel was spotless, our room spacious and well appointed with a fine bathroom. The staff were very pleasant and both dinner and buffet breakfast were of good quality. The wellness centre with small pool and jacuzzi will soon be accompanied by an outdoor pool-in a very competitive market it's good to see investment in a relatively new and already comfortable hotel. German guests were present in large numbers and were well catered for by well trained personnel with good spoken German. Saturday saw the official opening of the spa season and although the town was packed we only heard only Czech and German. The town is a delight and we will certainly recommend both the hotel and the town to friends and family well to the west of both the Czech Republic and Germany.

  • Stayed: May 2012, travelled as a couple
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1  Thank Wulfrunian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 7 of 15 reviews

Reviewed 30 August 2011

Great choice for short stay in Frantiskovy Lazne - small and quiet spa city. You can expect a lot of pensioners from Germany :-) Francis Palace is about 15 minutes walk from city center. Car park is free and monitored by cameras only. Only small pool and jacuzzi are open during weekends. Restaurant was very nice surprise - balanced menu with quality ingredients. Five course dinner menu was really excelent. Wine offer is limited but you can try tasty Moravian wines. Room was large and clean. Most of all TV channels are german. Best of all is definitely very friendly staff!!! Francis Palace is not so opulent hotel like others in the town center but we should stay again.

  • Stayed: August 2011, travelled as a couple
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1  Thank Czech81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2009

Hotel is designed for a "spa stay" and it is located at one of exits of the town, althought it is not so far from city and spa center. Parking is provided free of charge. 95% of clients are very old German people, so you can expect very quiet stay. There is only restaurant, no cafe, no bar, just 4 tables at the terrace, always occuiped. Rooms are nice, spacious, but without aircondition. Balneo therapy is provided inside the hotel and has generally good quality. Swimming pool is very small. We booked wellness weekend, 3 nights, incl. some spa-procedures, half board etc. Servis in this hotel is not definitelly 4* quality and food is horrible. Balneo is not open during the weekend, so we could enjoy it only on Friday. Buffet breakfast is not very delicious but acceptable, dinner served as a 3 course menu is poor quality and quantity, restaurant itself looks and functions more as a canteen. The shock was Friday "special dinner" called Italian raut ! Dinner is served between 6 and 8 p.m. so we came at 7 p.m. Looking forward to a nice dinner we ordered French wine and found that buffet consists at that time from almost empty plates with few salads, few eggs with cream, 2 meat rolls with something, head and bones of salmon and totally empty boxes of hot food, which was probably spaghetti with some tomato sauce. There was nothing to eat at 7 p.m. except few appetizers leavings and cook confirmed upon request that everything was already eaten !!! We claimed at waitress and she promised that cook will bring something as an excuse. The something was ham and cheese what he was preparing for breakfast (nice to imagine how we eat ham & cheese sandwich with French wine as the announced dinner party in 4* hotel). We understood that they have no idea about providing servis even in 1 star hotel, we left this restaurant and never came back. Next two evenings we had dinners outside the hotel.

  • Stayed: July 2009, travelled as a couple
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4  Thank Karel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017
Google Translation

  • Stayed: July 2017, travelled as a couple
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Thank Prof-Dr-Herrmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2016 via mobile
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Stayed: November 2016, travelled as a couple
Thank Vítězslav J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2016
Google Translation

Room Tip: Doporučuji pokoj s výhledem na stráň. Po ránu jsme viděli srnky.
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  • Stayed: October 2016, travelled with family
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Thank Irena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2016
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Room Tip: Alle Zimmer sind sehr schön, das Hotel liegt sehr ruhig.
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  • Stayed: May 2016, travelled on business
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Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Francis Palace

Address: Jezerni 15/2, Frantiskovy Lazne 351 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Frantiskovy Lazne
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #5 of 30 B&Bs / Inns in Frantiskovy Lazne
Price Range: £52 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Palace 4*
Number of rooms: 42
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