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“GrandHotel Poop”
2 of 5 bubbles Review of Grandhotel Pupp

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Grandhotel Pupp
Ranked #1 of 94 Hotels in Karlovy Vary
Certificate of Excellence
Gliwice, Poland
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“GrandHotel Poop”
2 of 5 bubbles Reviewed 20 August 2013

My wife wanted to go ever since she saw the movie Last Holiday. Unfortunately we were scammed by Hollywood. We booked 3 nights but before even staying one night we wanted to back out of 2 nights and only stay one night. No way. They would not let us. Do I need to say more. The only thing positive about this place is how it looks from the outside. Get your self a hotel with A/C that has a view of this place and you will pay 1/2 and be 10 times happier

Room Tip: Choose a hotel with a room that has A/C and a view of the Grand
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ge0rge54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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601 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
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  • Any
English first
Karlovy Vary, Karlovarsky Kraj, Czech Republic
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 August 2013

My husband and I celebrated our wedding day in Grandhotel Pupp (the wedding ceremony as well as the wedding reception) and it was absolutely amazing!

The building of Grandhotel Pupp and especially its interior is incredibly beautiful, it looks like a palace from a fairy tale. I really think it´s the best place for a lovely and unforgettable wedding. The service was perfect and all of the staff were helpful. They fulfilled our wishes even before we could say them aloud!!! It was tactful and discreet. They really made us feel like some Hollywood stars. Our meal was delicious and the chocolate cake with sour cherries and Belgian chocolate was sensational, we most certainly loved it all!

And our hotel suite was amazing - big, bright, stylish and elegant. And the bathroom? Simply a dream. A small wedding surprise was prepared for us here, it consisted of bowl of fruit, champagne, bouquets of roses and on our king-size bed there was a heart made of rose petals.

We also visited the brand new Royal spa and wellness and it was also a breathtaking experience. The hotel building is very elegant and you really can feel the special atmosphere inside, but the spa is modern, trendy and very original. We have never seen anything like this. Everything is so clean. The staff is very helpful and your only business is to relax and enjoy your time in this special place.

If you want to make your holiday a five star experience then go and visit Grandhotel Pupp, I´m convinced you will not want to go home and soon you will return! There is absolutely nothing to complain about..

Thanks to Grandhotel Pupp and its staff our wedding was the most beautiful weekend we have ever experienced.

Thank you so much once again!!!

Newlyweds Monika and Petr

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Petr P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 July 2013

Excellent hotel. Very luxurious spec in the rooms themselves, and throughout the hotel generally. Also, the place had a nice ambience and character. Very well located, on the colonnade, but just far enough away to be nice and quiet too. Service attentive, friendly and just the right side of obsequious (ie not too much).

Excellent on site spa - If you have few extra hours and would like to treat yourself, book an all day spa and let yourself be overly pampered :) It’s a wonderful place to spend a magical and a relaxing day. The service at this spa is incredible. The ambiance of the room is wonderful and the therapist was amazing. Relaxation is guaranteed.

Breakfast was very good. Unlimited buffet (hot and cold) and staff are very helpful. Food was fresh and of a high quality. Excellent service throughout the hotel. The hotel's Becher´s Bar is also recommendable - dishes plus drinks were imaginative and well-executed.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zdehli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ukraine
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 12 July 2013

The beauty of the hotel's building in Carlsbad will attract your attention…but you could feel ‘’ages” inside as well. Luxurious halls and nice historical interiors with beautiful chandelles.
I stayed there for 4 days. Room was quite ok,not so big, with comfortable bed, but interior was made in a bit too dark colors, not much daily light from window, so u feel like its always “evening’’inside the room+auturm with rainy weather out,"made" your mood.... i didn’t like smell, felt like somebody was smoking before and furniture had same smell! quite clean bathroom with annoying a/c working automatically all the time. In general room needs renovation bec beauty of halls and historical interiors cannt made you feel comfortable or cozy in YOUR room…Breakfast buffer was nice and a lot to choose, tasty dinner I would say. Staff was friendly, good speaking English but has to move a bit faster,and don’t wait when guest will loose will to have a drink and leave…I was with family who had 2 small kids, so I could say they got assistants everywhere and didn’t have problem with pram or running all over small baby who was making noise and a bit :) mess around.But I would say, that for same money you can find better hotel with modern and fresh-renovated rooms,nice big bathroom and better service!

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oksana I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shalimar, Florida
Level Contributor
651 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 333 helpful votes
4 of 5 bubbles Reviewed 12 July 2013 via mobile

The Grandhotel Pupp is the very definition of old world charm. The room we had was newly renovated to a high standard and in keeping with the elegance of the hotel. The one disappointment was, our room was located in what appears to be an annex. If you want to go to the spa, you must go through one reception area, the casino lobby, down a hall visible from the outside, through the first bar, through the breakfast room, through the second bar, through a common room, through the second reception to the lift which takes you to the spa floor. With all that, it still was a lovely experience. The room was fabulous, but no shower in the bath. Internet was free.

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Andrea T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 9 July 2013

We stayed in this hotel during the Film Festival. We were in newer part of the hotel. Room was small and you can see that needs renovate, bathroom was old.My mattress was very bedsore.The breakfast was very good, a lot of kinds of fruits, amazing porridge, eggs salad, a lot of salami, cheeses, good coffee, water with mint, water with cucumber and service was perfect. We visited Bechers bar and was disappointing. the interior is old and dark. I do not know this price is because of the festival but 4beers and 1tequila cost 950CZK. I do not recommend I think that Karlovy Vary has better accommodation.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 29 June 2013 via mobile

The new spa does the trick. Fabulous facilities all free for guests. Had well priced massages but even without these luxuries you will massaged by water jets in special massage pools. Soft towel tones, high quality toiletries.

Rooms huge but you must stay in the front rooms. The rear a bit dark.

We stayed 2 nights and loved the town

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gillian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grandhotel Pupp

Property: Grandhotel Pupp
Address: Mirove namesti 316/2, Karlovy Vary 360 01, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Karlovy Vary
#1 Spa Hotel in Karlovy Vary
#1 Casino Hotel in Karlovy Vary
#1 Business Hotel in Karlovy Vary
#13 Family Hotel in Karlovy Vary
#14 Romantic Hotel in Karlovy Vary
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grandhotel Pupp 5*
Number of rooms: 228
Official Description (provided by the hotel):
Located in the picturesque spa town of Karlovy Vary in the Czech Republic, the Grandhotel Pupp is one of Europe's most famous historical hotels. Talking about its history would take a while, because it dates back to 1701. In recent years the Grandhotel Pupp has hosted illustrious names from the movie world including Morgan Freeman, Gregory Peck, Sharon Stone, Robert Redford, John Malkovich, Antonio Banderas, Jude Law, John Travolta and Nikita Michalkov. Such stars have descended on the hotel especially for the Karlovy Vary International Film Festival each year at the beginning of July. As well as modern-day celebrities, the hotel has also attracted eminent historical figures from culture and the arts including German poet and philosopher Johann Wolfgang Goethe, composers Johann Sebastian Bach, Richard Wagner and Antonin Dvorak, violinist Nicolo Paganini, writer Franz Kafka and master of Art Nouveau Alfons Mucha. In two connected buildings, River Side and Park Side, the Grandhotel Pupp complex offers 228 rooms in the categories of Comfort, Superior, Superior Plus, Junior Suite, Premier Suite and Apartment. The ground floor of the hotel features restaurants, a cafe, bars, a boutique zone, a hairdressing salon and casino. Becher's Bar provides entertainment in the evening. The Grandhotel Pupp invites guests to the new Pupp Royal Spa wellness centre with pool and saunas. The complex includes a modern fitness centre as well as a private Royal Spa Suite with whirlpool, massage tables, sauna and a relaxation zone. The Pupp Royal Spa offers an extended range of treatments, from traditional procedures based on the natural bounty of Karlovy Vary and the region to modern massages and beauty treatments. Grandhotel Pupp - If you want a chance to see a star ... more   less 
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Also Known As:
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary

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