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“probably the best hotel in the town”
Review of Grandhotel Pupp

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Grandhotel Pupp
Ranked #3 of 91 Hotels in Karlovy Vary
Certificate of Excellence
Reviewed 23 July 2014

We already stayed in this hotel in the past and when we come back to Karlovy Vary we prefer to stay here even the hotel is not cheap, from these reasons: hotel is very conveniently located in the center but at quiet place, it has nice spa and offers all procedures in the premises, service is professional and excellent incl. valet parking, reception, concierge. All their public facilities like bars and restaurants are set in beautiful rooms and evoke feeling of "old good times". Grand restaurant improved a lot and even it is probably the most expensive place where you can eat in the town, they also probably serve the best food in the town. I think it is better to pay a bit more and take at least superior room which are located in the old part of the hotel. I can highly recommend this nice hotel from "old times" for couples, for a romantic stay and for spa lovers.

Room Tip: superior rooms in the old part of hotel
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  • Stayed: July 2014, travelled as a couple
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Thank Karel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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202 - 208 of 673 reviews

Reviewed 21 June 2014 via mobile

Stayed here for just one night but it was a luxurious stay. Lovely rooms and a great hotel. The swimming pool is indoors and lovely. Had a nice swim. There are hot water springs nearby where you can sip the spring water. Would love to come back here.

Stayed: June 2014, travelled as a couple
Thank SidsKaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

The hotel is beautiful and classy, in a great location in Karlovy Vary. While very grand, it suffers a bit from its age. Rooms are not very efficient (and mine was to tell the truth a bit tired). They have no air conditioning, and older appliances (but incredibly fast wi-fi for some reason).
Common areas are very nice and the staff are attentive and polite, providing for great (if formal) service.
Overall the hotel is good, but would need a bit of a refurb to be great.

  • Stayed: June 2014, travelled on business
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1  Thank ElBar72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

It was a fantastic stay, with superb room, nice staff and great food. The breakfast is one of the best I have experienced in hotels recently.
They have a very nice pool, what they didn't tell us at check in (neither at reservation) that it can be used between 1pm and 3pm with children under 15!!!

Stayed: June 2014, travelled with family
Thank byro19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

The hotel interior is very nice, very well kept. The room is old fashioned, with eclectic furniture solutions. The staff is professional but not up to the 5 star standard. We expected more hospitatilty from a 5 star hotel staff, not just professionism. No smile, sometimes they behave like a burden to work there. We had often the feeling they living from the golden days, but not want to keep it up. Because of this the hotel has a sad atmosphare. Otherwise it was nice, the spa is very good, we loved it.

Room Tip: Ask for a no smoking room.
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  • Stayed: June 2014, travelled with friends
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1  Thank hermione21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Beautiful, charming hotel in a picture-perfect setting. The hotel has one of the prime spots in Karlovy Vary, just where the river turns. You can thus look down the valley in two directions. Try to get a corner room in the front looking directly down the river. The hotel’s facade is in a great condition, and it is nicely lit in the evenings.

The hotel’s layout is somewhat confusing, particularly in how it connects to the adjoining Park Hotel. But it’s worth finding your way through to the casino and ballroom - both very opulent.

The hotel’s irooms - while certainly grand - are not quite as nice as the exterior. Most rooms are large with high ceilings. Some look like they were very recently refurbished, while others have a rather sober, old appearance. It seems like a bit of hit and miss. Rooms are certainly comfortable. It is just that the grandeur of the exterior overpromises a bit. Service in the hotel is good though far from perfect.

Yet these minor points of critique can quickly be forgotten. In the end, this hotel will win you over with its charm.

Room Tip: Try to get a corner room in the front looking directly down the river.
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  • Stayed: November 2013, travelled as a couple
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Thank elber2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Nice building and great location, its definitely a historical jewel, and you can tell that back in time it was the favorite destination of european aristocrats.

But currently the hotel is not well maintained, rooms look a bit old, and in general most of the services do not deserve 5 stars.

  • Stayed: September 2013, travelled as a couple
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1  Thank Cotermin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grandhotel Pupp

Address: Mirove namesti 316/2, Karlovy Vary 360 01, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Karlovy Vary
#1 Business Hotel in Karlovy Vary
#3 Spa Hotel in Karlovy Vary
#3 Luxury Hotel in Karlovy Vary
#13 Family Hotel in Karlovy Vary
#14 Romantic Hotel in Karlovy Vary
Price Range: £114 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grandhotel Pupp 5*
Number of rooms: 228
Official Description (provided by the hotel):
Located in the picturesque spa town of Karlovy Vary in the Czech Republic, the Grandhotel Pupp is one of Europe's most famous historical hotels. Talking about its history would take a while, because it dates back to 1701. In recent years the Grandhotel Pupp has hosted illustrious names from the movie world including Morgan Freeman, Gregory Peck, Sharon Stone, Robert Redford, John Malkovich, Antonio Banderas, Jude Law, John Travolta and Nikita Michalkov. Such stars have descended on the hotel especially for the Karlovy Vary International Film Festival each year at the beginning of July. As well as modern-day celebrities, the hotel has also attracted eminent historical figures from culture and the arts including German poet and philosopher Johann Wolfgang Goethe, composers Johann Sebastian Bach, Richard Wagner and Antonin Dvorak, violinist Nicolo Paganini, writer Franz Kafka and master of Art Nouveau Alfons Mucha. In two connected buildings, River Side and Park Side, the Grandhotel Pupp complex offers 228 rooms in the categories of Comfort, Superior, Superior Plus, Junior Suite, Premier Suite and Apartment. The ground floor of the hotel features restaurants, a cafe, bars, a boutique zone, a hairdressing salon and casino. Becher's Bar provides entertainment in the evening. The Grandhotel Pupp invites guests to the new Pupp Royal Spa wellness centre with pool and saunas. The complex includes a modern fitness centre as well as a private Royal Spa Suite with whirlpool, massage tables, sauna and a relaxation zone. The Pupp Royal Spa offers an extended range of treatments, from traditional procedures based on the natural bounty of Karlovy Vary and the region to modern massages and beauty treatments. Grandhotel Pupp - If you want a chance to see a star ... more   less 
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Also Known As:
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary

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