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“Amazing little hotel, amazing service”
Review of Quisisana Palace

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Quisisana Palace
Ranked #1 of 91 Hotels in Karlovy Vary
Certificate of Excellence
Reviewed 17 July 2014

I travel a lot around the world and this hotel is one of the best little hotels I ever stayed at. Truly five star hotel with amazing service and wonderful staff. Rooms are decorated with a class, has really comfortable beds and luxuriously updated bathrooms. This beautifully restored hotel deserves my review, since this is my second time I stayed there and it holds its high standards. Everything including gourmet breakfast is top notch. The owner and the staff really care. Right across from Grand Hotel Pupp,(don't waste your money) this hotel is located almost at the end of the promenade. Wonderful staff, thank you for your amazing hospitality. See you again!

Room Tip: room with a view
  • Stayed: July 2014, travelled on business
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1  Thank solofilm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylva B, General Manager at Quisisana Palace, responded to this reviewResponded 18 July 2014

Dear Guest, your rating touch us deeply and make as extremly happy! Thank you very much, for your warm words and the compliments, yours Sylva Broukova and the Quisisana Palace team.

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Reviews (227)
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77 - 83 of 227 reviews

Reviewed 26 June 2014 via mobile

We spent a couple of days in Prague and were feeling a bit overwhelmed with people so decided to have a day and night in a mountain retreat. We booked based on TA reviews and really couldn't have been happier. The hotel was initially a bit hard to find because of some road works and because the signage is not very visible but once found all was well. The receptionist was so nice and upgraded us to a suite the likes of which I have never stayed in - heated bathroom floor, two flat screens, closets larger than home - and we felt like the only guests in the hotel. The hotel is in a great location and the place is beautiful for those who just want to relax and maybe do some spa treatments or smell the cold mountain air. If you go to Karlovy Vary this is absolutely where you should stay. We went to the Pupp for dinner and were shocked at how indifferent and off putting the staff were there by comparison.

Stayed: June 2014, travelled as a couple
1  Thank tallool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SylviaB_GM, General Manager at Quisisana Palace, responded to this reviewResponded 2 July 2014

Dear Guest, your review make us all very happy and the team definitely became a strong motivation to other days. Thank you very much for your kindness. Yours sincerely Sylva Broukova GM

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Reviewed 2 June 2014 via mobile

We were on our way from Prague to Frankfurt and in our research discovered the wonderful gem of Karlovy Vary! Wow we were shocked how wonderful this town was.

Then to top that off we booked 3 rooms at this outstanding hotel! The staff was extremely accommodating and even booked us last minute massages.

We reluctantly ate in the restaurant for dinner and were blown away by both the food and restaurant staff! The restaurant staff was very professional and helpful. They gave us lots of Karlovy Vary and Czech insights. In addition, the food was very savory and to our surprise, we enjoyed the Czech wine! (We had already discovered the beer in Prague!)

This was an amazing place. We hated that our visit was short but we had to fly back to Texas. We highly recommend this hotel!!

Stayed: May 2014
3  Thank smiletex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SylviaB_GM, Manager at Quisisana Palace, responded to this reviewResponded 10 June 2014
Google Translation

Liebe Gäste, wir wollen uns recht herzlich bedanken für Ihre Bewertung und schicken Ihnen ganz herzliche Grüsse nach Texas, Ihr Quisisisana Team!

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Reviewed 1 May 2014

We spent a wonderful weekend at the Quisisana Palace. All the staff were extremely nice and helpful with everything we needed. We realized we were one toothbrush short and I called the reception asking if they had any - we received a knock on our door literally 30 seconds later with a new toothbrush. The rooms were beautifully decorated and the bathrooms were very tasteful. I loved the special soaps with lemon bits in them! And after a good night's sleep, I found the breakfast to be fantastic. Everything we ordered from the menu was beautifully presented and delicious. I definitely look forward to staying again at this hotel.

  • Stayed: April 2014, travelled with family
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1  Thank DanielaAvitabile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylva B, General Manager at Quisisana Palace, responded to this reviewResponded 3 May 2014

Dear Guest,
We are very pleased! Thank you for your great review. Yours sincerely Sylva Brouková and the Quisisana Palace Team

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Reviewed 26 March 2014

Thank you for a wonderful time.
To say we thoroughly enjoyed our stay would be an understatement - the three days in this hotel were simply fantastic. The outstanding service and the friendliness of the whole hotel team from direktor and manager to Micha in the restaurant , the wonderful suite, the delicious food, the location - each detail was simply perfect. We would have liked to stay longer.
Dziękuję serdecznie a serdeczne pozdrowienia z Wiednia

  • Stayed: March 2014, travelled as a couple
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1  Thank Christian2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SylviaB_GM, Geschäftsführer at Quisisana Palace, responded to this reviewResponded 19 April 2014
Google Translation

Liebe Gäste, vielen herzlichen Dank für die wunderbare Bewertung! Frohe Ostern und schöne Ferien mit herzlichen Grüssen Ihr Quisisana Palace Team.

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Reviewed 23 February 2014

Everything was perfect during our stay in the Quisisana Palace.
The service personnel in the restaurant, at the bar and at the reception was fantastic.
A special mention deserve:
- the "a la carte" breakfast concept
- the extremely comfortable bed
- the lemon soap bars

  • Stayed: September 2013, travelled as a couple
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1  Thank De_Metrio2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SylviaB_GM, General Manager at Quisisana Palace, responded to this reviewResponded 25 February 2014

Dear Guest thank you very much for the wonderful review. Your Quisisana Palace Team

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Reviewed 7 January 2014

We spent a magic moment in this hotel. Thank you for lovely stay in this hotel - especially thank to blond waiter for "smile cappuccino!" :)

This hotel I have to recommend for all, who wanted enjoy own time well and have a rest.

  • Stayed: January 2014, travelled as a couple
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Thank Mirek2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylva B, General Manager at Quisisana Palace, responded to this reviewResponded 2 February 2014

Dear Guest, thank you for your response. We´re looking forward to welcome you always with the smile. Your Quisisana Palace Team

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Additional Information about Quisisana Palace

Address: Marianskolazenska 298/3, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 91 Hotels in Karlovy Vary
Price Range: £123 - £346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quisisana Palace 5*
Number of rooms: 19
Official Description (provided by the hotel):
The luxury boutique HOTEL Quisisana Palace in Carlsbad. The newly opened Quisisana Palace will enchant you at first glance with its unmistakable elegance - inside as well as out. Built at the end of the 19th century, the hotel combines elements from the Neo-Renaissance, Neo-Gothic and Neo-Baroque styles. The 19 majestic rooms and suites as well as the unique cafe restaurant offer genuine tradition without having to forego modern comfort. Enjoy "lifestyle with a special touch" during every moment of your stay at the Quisisana Palace. ... more   less 
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