My husband and I came to this hotel for a very quiet and relaxing weekend. We chose the suite, room 5. Upon entering, it was huge and nice! When we returned later to go to sleep, we noticed there were no sheets on the bed, just a mattress pad! We had to sleep on the mattress pad since the hostess was no where to be found and there was no phone in our room. Our room was also never turned over, and we didn't even have an extra toilet paper. We never saw our hostess until check out, so we couldn't request sheets or clean towels. The sauna was also locked tight the entire weekend, again, with no one to ask if we could use it as advertised. So strange and disappointing.
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