We stayed for one week at a rented apertement in town (where car can be used). We where looking for a pool with mineral water - but that was difficult to come by in this place. Only Hotel Thermal has a outside pool with 1/3 mineral water - and this place (Zamecke Lazne) has a indoor smaller pool with mineral water.
Mina reception had english speaking person, but in the spa area it was only Czech or Russian. We get by on Russian so that was fine - but the attendants there were rude and not service minded at all. Some where better when we spoke in Russian. I feel that they are tired of not being able to assist English speaking guests.
Karlovy Vary (Carldsbad) is very well known by people who grew up in "behind the curtain" in East Europe and Russia - as this place was for the well off and famous in that time. Unfortunately it has lost its value for a visitor now (especially if you do not speak Russian) even though there are nice buildings here - some of which have been renovated to nice hotels.
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