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“Relaxing Place on Top of the Hill overseeing Karlovy Vary”

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Savoy Westend Hotel
Ranked #12 of 91 Hotels in Karlovy Vary
Certificate of Excellence
Reviewed 7 July 2012

Last weekend, we have stayed at this hotel for the 47th International Film Festival.
the hotel staffs are very welcoming, friendly and eager to help whenever possible which is very nice to see especially knowing that Czech hotels lack this.
The hotel is well equipped with very nice Spa resort and plenty of space for outdoor relaxation. Rooms are good, our corner room was spacious other rooms as i have heard from friends are small.

I have enjoyed my stay there and will be returning back soon to enjoy the relaxation atmosphere.

  • Stayed: July 2012, travelled with friends
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1  Thank Sandra_B_Issa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 30 August 2013

Dear client,

we would like to thank you for choosing Savoy Westend Hotel and for providing a very positive feedback.

We hope, there will be a possibility to welcome you back to our hotel in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (214)
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60 - 66 of 214 reviews

Reviewed 19 June 2012

I stayed in the hotel for two nights. The hotel is very pretty and picturesque, its formed by five villas located in a quiet area, near the Orthodox church. I stayed in Villa Kleopatra. Nice indoors swimming pool and spa. The room was pretty big, with two small twin beds but bathroom was tiny and no bathtub. Coming from the Budha Bar Hotel in Prague was a big contrast. There is no housekeeping service in the evening, something I would expect in a five star hotel like the Savoy Westend. Pillows were not great either. If you are Russian you will feel like home as everybody seemed to be Russian and apart from Czech that seems to be the most spoken language in Karlovy Vary and specially in the hotel. The girl in Reception in the evening was very helpful. She helped us a lot to check timetables and buses for a half day trip to Loket Castle. Some other people were not so helpful but I think it was more with the fact they didnt speak a lot of English. There is free wifi everywhere in the Hotel.

  • Stayed: June 2012, travelled with family
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3  Thank jon_alfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 8 January 2014

Dear client,
we would like to thank you for choosing Savoy Westend Hotel and for providing a feedback.
We hope, there will be a possibility to welcome you back to our hotel in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2012

Well we went for a little weekend and the hotel divided in 4/5 very nice building/house all related by the spa is simply a paradise. Everything is very nice clean and almost the perfection. We loved the place, the service is what we wanted and that is what we got. The hotel is in a very quite area where you can rest from your journey and the spa is very nice to. A really swimming pool andyou can rent also mountain bike to go around. Well my wife and I wanted to rest and that is what we got in a splendid paradise of calm and very professional service. Room are luxury of good taste, we felt completely in another world. One of the best hotel in CZ.

Stayed: May 2012, travelled as a couple
3  Thank LorenzoLivi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 30 August 2013

Dear client,
we are delighted to know that you have enjoyed your stay with us and very pleased that we were able to contribute to a memorable stay of yours.

We hope, there will be a possibility to welcome you back to our hotel in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2012

I just want to share with you how wonderful, outstanding, way below expectations the service in this hotel was for my husband and I. We had an accident on the way to the hotel and the night watch Tomas helped us all the way through by calling the police, translating and getting them to find us after waiting in the forest for 2 hours on -20°. He arranged a taxi to get us then from the police station and bring us back to the hotel. Hot tee and sandwiches welcomed us after this awful night. The next day receptions Jakob would continue helping us with getting a driver to take us to the car and having then the car pulled out. The driver turned out to be the manager on duty who never introduced himself as so (we just found out later)and so kindly took us there, helped with the car, and waited for us in the freezing cold forest! AMAZING.Upon our return to the hotel, we could finally enjoy the stay. The hotel is BEAUTIFUL. Our room was big, comfortable and cozy at the same time. We used the spa (all complimentary) and felt it was only us although the hotel was heavily booked as informed by reception. I guess its so big you just don't get to see many people around. We had a thai massage and this was also wonderful!The breakfast was spectacular. If coming to back to Karlovy Vary again, will definitely stay in the this hotel. As a professional in tourism and hospitality, Im proud to find such a costumer service. Thanks Savoy West End!

  • Stayed: February 2012, travelled as a couple
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7  Thank DebAlbrecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 30 August 2013

Dear client,

thank you very much for your positive words about our hotel and services.
We are very pleased, that your stay with us made your trip to Karlovy Vary memorable and that we managed to satisfy you in every aspect.

We hope there will be a possibility to welcome you back again soon in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2011

Luxury is difficult to find in the middle of nowhere in a country that was Communist less than 20 years ago but this property sure is trying. The buildings were beautiful on the outside and the interior was full of unique and original architectural details. The concierge was quite friendly as she guided us to our room and toured the hotel. We stayed in the Cleopatra wing with a great view of the funky, blue church.

My farmer ordered a special welcome gift of chocolate covered strawberries and champagne. It was Czech sparkling wine but quite good. My favorite part of the room was the updated bathroom. It was spacious, modern and clean! We only stayed one night so weren't able to try the spa services but it's on our to-do list as we plan on returning.

The hotel is a short walk from the mail street. As soon as you go down the hill you will be greeted by a park and the first thermal fountain of many. Loved Karlovy Vary, will be back!

  • Stayed: December 2011
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4  Thank farm2fork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 30 August 2013

Dear client,

we would like to thank you for choosing Savoy Westend Hotel, we are very pleased that you enjoyed your stay at our hotel.

We hope there will be a possibility to welcome you back again soon in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2011

Hotel has a beautiful location just a few minutes walking distance from city centre. It is consisted from 5 big villas all connected underground. It is amazing, that you can park your car inside the hotel (up to 62 cars) and you don't have to go out anytime. Even when you go to another willa. The complex is altough huge. Everything seems to be in place. Staff very helpful (guy helping us with bags didn't seem to know much of english, neither czech language, it was little bit strange. Room small, but nice decorated, clen. What was the best on the hotel, that almost everything was free of charge ! Spa, wellnes, fitness, swimming pool, bowling, internet acces, even dinner ! We had standart room, no suite. I was quite suprised by that fact. Around the hotel was very quiet. I must say, that I had a very pleasent one night stay.

  • Stayed: November 2011, travelled as a couple
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4  Thank Kaka3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 8 January 2014

Dear client,
thank you very much for your kind review on our hotel.
We are very happy to read that your stay with us fulfilled your expectations and that we were able to contribute to a memorable stay of yours.
We hope there will be a possibility to welcome you back to Savoy Westend Hotel soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2011

I travel a lot among luxury hotels worldwide. Savoy Westend was a amazing experiences. This is a beautiful resort with high level of service. Staff is extremely kind and helpful. Facilities are great, especially Spa and dining. I had a fabulous dinner at Savoy restaurant. Quality of food exceeded my expectations. I am looking forward to come back soon.

  • Stayed: June 2011, travelled on business
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2  Thank Magico79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 29 October 2013

Dear client,

thank you very much for your kind review on our hotel.
I am very happy to read that your stay with us fulfilled your expectations and that we were able to contribute to a memorable stay of yours.

We hope there will be a possibility to welcome you back to Savoy Westend Hotel soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Savoy Westend Hotel

Address: Petra Velikeho 583/16, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 91 Hotels in Karlovy Vary
Price Range: £82 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Savoy Westend Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
This modern spa hotel is located in the old prestigious residential quarter of Karlovy Vary. It was built in 1897 and many well known people enjoyed their stay at the hotel. Among them – T. G. Masaryk,the first President of Czechoslovakia, Mussafer Eddin – the Shah of Iran and many others were the guests of the Savoy Westend Hotel. The newly reconstructed hotel has maintained many original architectural features, and it off ers an exceptionally high quality of services to its guests adhering to the highest international standards.- Spa resort with the total area 7.000 m2- It consists of fi ve Art Nouveau villa houses: Savoy, Artemis, Kleopatra, Carlton, Rusalka- All villas are directly linked to the balneal centre- 3.000 m2 modern balneal centre Spa Afrodite- 1.200m2 summer resting garden- 2 air-conditioned restaurants- 2 air-conditioned bars- Sports centre- Conference rooms- Supervised car park and underground garage for 62 cars ... more   less 
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