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“Such a let down”
Review of Hotel Derby

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Hotel Derby
Ranked #48 of 91 Hotels in Karlovy Vary
Pardubice
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Such a let down”
Reviewed 29 October 2013

I was staying here for the long weekend, 2 nights bed and breakfast. The reception area was very small. The room was ok, it had some nice furniture, but the walls were dirty, including what looked like a streak of make up across the wall. The front door didn't have a peep hole either. The bathroom had those wall connected squeezy containers of "Lux" shower and "Dove" hand soap. They weren't at all, the soap was blue and the same was in both containers. There was a lot of construction work ongoing outside our window, which doesn't stop at weekends or state holidays. The breakfast was awful. There was visible mould on the cheese, and some other foods. The bread was stale, and the fruit wasn't fresh. We didn't eat there a second day. For the price we paid it wasn't worth it, in fact we expected better.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Sinead_C0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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39 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Punta Gorda, Florida
Level 6 Contributor
487 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 30 May 2013

We went to Karlovy Vary for a weekend get away from Prague. The hotel was small but vary neat and clean. we had a room on the 3rd floor and found it to be the same and the web site described. They had no problems with our 2 dogs and were very pleasant and helpful with local information. Our stay was for one night and we walked around the square and surrounding area which was very close. We were able to park on the street and had no problems with getting a spot. Our room was large enough for the 3 of us with a separate bedroom. The breakfast that was provided was very good with meats, cheeses, pastries, breads, and a variety of drinks. Overall a very good experience and would go there again.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Kris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
australia
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 November 2012

We had made a late booking for this hotel so were not expecting the best rooms in the house. Nevertheless we were quite disappointed to find just how much our rooms differed from those shown on their website. It was somewhere to sleep and the breakfast, served much later than indicated, was passable although sharing a very small area with a host of others was more like being in a railway cafe than hotel breakfast room. They rated themselves at 4 stars. My rating would be much lower. I would not stay there again

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  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank davidp39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Karlovy Vary hotels

California, Pennsylvania
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 September 2012

I was pleasantly surprised with my accommodations at the Hotel Derby in Karlovy Vary.
It was a very short walk from the Student Agency and main bus terminal. The location was also very good considering I wanted to book some treatments at the Elizabeth Spa. As It turns out, it was directly across the street.

The room was one of the largest I have stay in so far in Europe. It has a separate foyer, door to the bedroom with dining area, separate kitchen, vanity area and bath. The kitchen had some basic dishes and pans, silverware, stove and refrigerator.
The beds were two twins pushed together but the mattress was very comfortable. The wood floors pleasant and all was clean and in good order.

The breakfast included was adequate, typical European breakfast with meats, cheeses and eggs, some fruit, juices, coffee, tea and yogurt, cereals. Plenty of choices, just not outstanding.

The staff was excellent, very helpful and accommodating. Traveling alone as a single women, it was comforting to be well advised where I was going. The staff had a basic knowledge of English, at least enough to get by. They were extremely patient in answering all of my questions.

The hotel is just a few blocks from the pedestrian shopping area and an easy stroll to many restaurants and the famous waters of Karlovy Vary. Tip: Be advised to not drink too much of the mineral waters. Most of them require a doctors prescription and can cause some "issues" if you drink too much!

I would consider this a decent choice in hotels for the price. I would not expect this to be a 4 star hotel, most likely it would be closer to a 3 star. The amenities are limited.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Akasmiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 June 2011

The room we reserved was misrepresented on the web. We had reserved a “superior suite” which was described as having a kitchen, a balcony and robes (not that they are important). We were given one very modest room with a bed, dressing table, armoir, small couch, 2 desk chairs and a mini refrigerator along with a bathroom. There was no kitchen, balcony or robes. I had expected more than one room or at least an alcove off the room because it was called a suite, but I realized that that was not specifically stated. After checking in and seeing our room we spoke with the woman at reception and she insisted that we had been given a “superior suite.” We were able to see that there were rooms that were larger and many with balconies. According to the website ALL rooms and not just superior suites were supposed to have balconies and kitchens. I felt that we had been taken advantage of. The one positive was that they let us check out a couple of hours late to accommodate our schedule. I did not like staying there and have never given such a negative review before. I would not stay there again.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank bphiladelphia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow
Level 4 Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 23 September 2010

we were very surprised by the low price of rooms, even though the hotel location right in the center of Karlovy Vary. Room had spacious hallway, large living room, kitchen with all amenities such as stove, sink, range hood, nice refrigerator, the bathroom had a shower. For two persons 3 towels! Cleaning was terrible, even the crumbs from the table цуку not removed. There was a very few staff people.

Stayed May 2010, travelled with friends
Helpful?
4 Thank jlobster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, MD
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 September 2007

I booked this hotel through internet booking and total price was 76euro. The policy of EuroAgenture headquarter in Prague that they create their own artificial exchange rate and charge at list 10% more than expected total price. From my e-mail exchange with Karebina Musilova - representative of EuroAgenture it is common practice with knowledge of booking company. Be ware!

Stayed August 2007
Helpful?
4 Thank syakov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Derby

Property: Hotel Derby
Address: Bulharska 745/15, Karlovy Vary 360 01, Czech Republic (Formerly EA Hotel Derby)
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#30 Spa Hotel in Karlovy Vary
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Derby 3*
Number of rooms: 20
Official Description (provided by the hotel):
Located between a spa area and a commercial part of Karlovy Vary, Hotel Derby is located across a street from a health resort and offers a sauna as well as a hot tub. Guests can enjoy breakfast made by local bakery and delicacy shop. 10 standard, 7 junior and 3 superior suites. A cafe bar is on site. ... more   less 
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Also Known As:
Euroagentur Hotel Karlovy Vary

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