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“Outstanding”

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Carlsbad Plaza Medical Spa & Wellness Hotel
Ranked #16 of 91 Hotels in Karlovy Vary
Certificate of Excellence
Reviewed 11 February 2014

A day at this hotel may change your life, or at least it did for me. It has a wonderful atmosphere, that made me feel like at home, right after I arrived. Staff is very kind, and took excellent care of us. Everything is clean and at very high standard. The Spa and procedures are very calming and refreshing. Even though we spent only a short time at the hotel, we returned back home relaxed and full of energy to our everyday life. We will definitely come and visit again as soon as possible.

  • Stayed: January 2014, travelled as a couple
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Thank Alissa19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsbadPlaza, Guest Relations Manager at Carlsbad Plaza Medical Spa & Wellness Hotel, responded to this reviewResponded 10 March 2014

Dear Madam, we are very grateful for your kind comments about our hotel and the staff. We will appreciate your continuing interest in staying at the Carlsbad Plaza Spa & Wellness hotel. It will be our pleasure to welcome you in our hotel again in the near future.
Your faithfully,
Šárka Matějková
Guest Relation Manager

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Reviews (132)
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41 - 47 of 132 reviews

Reviewed 3 February 2014

Every single meaning of amazing, luxury and satisfaction - in hotel Carlsbad Plaza. Location in the city center. Food was delicious and various. Medical treatments very proffesional and swimming pool with so many saunas.

Room Tip: Suite type of rooms is definately the best.
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  • Stayed: December 2013, travelled on business
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Thank bofa77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsbadPlaza, Director of Sales at Carlsbad Plaza Medical Spa & Wellness Hotel, responded to this reviewResponded 6 March 2014

Thank you very much for taking your time and sharing your review with us and other travelers on Tripadvisor. We are delighted to hear that we were able to meet your expectations and provided all services at high quality. Moreover, with great pleasure, we were reading your positive comments on our medical services as well as the very good quality or our meals. I hope that we will have the honor to welcome you at our hotel again during your next visit to the spa town of Karlovy Vary.
Yours sincerely,
Marketa Azemovicova
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

food is excellent spa is the best
location is very nice
treatment plan good
been there four times will go again
highly recommend
people are very friendly
great shopping and entenrtliment
whole Karlovy Vary is unik city

  • Stayed: August 2013
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1  Thank olshanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

Karlovy Vary (Carlsbad), Czech Republic is a well-known mineral water resort.
My wife and I visited the resort 8 times since 2000.
Last 4 times we stayed at Carlsbad Plaza Hotel for at least 2 weeks per stay.
We were booking full board that included not only stay and meals, but also doctor visit, tests, prescribed by doctor medical treatments in the hotel.
High level hotel service, treatments, hotel facilities as different pools, saunas, etc. plus Karlovy Vary surroundings and weather always have very good effect on our well-being.
We were choosing the hotel not only because of high level of services but continuous improvement of them.
Staff is very helpful for non-Czech speaking visitors.
Hotel could arrange trips to Prague, Munich, Vienna and other beautiful cities and places 2-4 hours drive from Karlovy Vary. There are couple nice golf courses nearby. We were using this services during weekends especially.
If you have digestive system issues, stress or similar problems we are suggesting stay in the Hotel for at least 10-14 days. You’ll see the difference.

  • Stayed: August 2013, travelled as a couple
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4  Thank Yemelyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

After staying at alchemist in Prague we decided to go to karlovy vary.
We took a package of six days because that was the minimum.
It included the hotel fee, the treatments,and half board.it is afire star hotel
And had clinics,spa, Thai massage, casino,two fancy restaurants.
You are in titled for 18 treatments which the doctor decides after examination
And interview.The clinic arranges the schedule and you follow. I had lower back
ache and bad circulation,my husband has high blood pressure. We
were given each a spring number to drink from it's water,the water was
56*C salty with all the minerals in it. The treatments were either one minute or 15
minutes, that was a shock for us. Sitting in the white robe and slippers all day.
I was not impressed at all. The food was very average we had to eat out all the time
(except for breakfast..one can do with bread butter jam and a cup of coffee.
The exchange rate was a rip off, but the worst was the salon. To blow dry your hair
it costs $60...and my hair is two inches long!!!
We made facial and Thai massage in town, you get good deals.
The city is nice but expensive. The film festival takes place in karlovy vary and
all the movie stars come here...

Room Tip: Rooms vary big time..your travel agent has to be well connected..
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  • Stayed: August 2013, travelled with friends
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2  Thank sawsan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

Location: it is a nice walk to calonada, not exactly in the city center, but it is even better.
We stayed few days in this hotel in July.
Bellmen: perfect always see you always helpful.
Reception: service nice, fast can help you with everything you need.
Bar next to the reception: nice area for resting, service just perfect, atmosphere calm and really good.
Room: I had everything I needed. Nice balcony and good view.
Spa: spa itself really nice, relaxing, nice music, different kind of sauna. BUT! Mrs. Nemcova is arrogant lady working in the reception of spa area. She didn't know that I do speak czech. This is not the person who has to work in the 5* hotel.
Thai massage area: itself it is elegant. But have you ever sow Thailand people who is behaving with no smile at all??? Asking for money (tips) even if you payed? They are spoiled by Russian clients. So, or don't pay attention or i am really not suggesting to use this massage.
Clinic: all perfect, but girls on the reception doesn't know about their product. All questions they are sending you somewhere else for answer. A bit funny.
Housekeeping: thank you girls on 3rd floor, they made our stay comfortable. Respect.
Breakfast: Nice good quality, good service.
Restaurant on first floor: i would not suggest. Sushi are not really nice, and service is not really good.

Room Tip: bay a better category
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  • Stayed: July 2013, travelled with family
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1  Thank Kathy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2012

Gorgeous hotel, really deluxe. Lived in an exclusive room with a balcony room on the 3rd floor -on the same floor is the spa, very comfortable, in a robe of a number and you're in the best spa in Karlovy Vary. Very friendly personal.Very good leaning - in the morning and vecherom. Gorgeous view imperial baths, and amazingly, it is very quiet at night. In general, the feeling of luxury! Not convenient for men and women day in the spa. I think this division is not necessary

  • Stayed: October 2012, travelled as a couple
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1  Thank 297Jiae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carlsbad Plaza Medical Spa & Wellness Hotel

Address: Marianskolazenska 223/25, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Beverage Selection Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 91 Hotels in Karlovy Vary
Price Range: £145 - £339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlsbad Plaza Medical Spa & Wellness Hotel 5*
Number of rooms: 151
Official Description (provided by the hotel):
The Carlsbad Plaza is a luxury 5* Superior Spa & Wellness hotel with a capacity of 126 rooms and 26 suites. Under ,,one roof" you will find 3 excellent restaurants, 4 bars, conference facilities, luxury boutiques and in particular its own unique wellness and medical spa facility covering an area of over 3500 sq m. ... more   less 
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