We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just Terrible”
Review of Hotel Panorama

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Panorama
Ranked #37 of 91 Hotels in Karlovy Vary
Certificate of Excellence
Linz
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Just Terrible”
Reviewed 14 July 2014

Hotel panorama
We were at this hotel between 5 of July and 13 of July 2014. The conditions were very bad.
//Accommodation
The accommodation in general was good for a 3 star hotel but definitely not for a 4 star hotel:
1. The drawers were not cleaned at all(some were really dirty).
2. The inside of the fridge was smelling like dead fishes.
3. We always had to ask for the toilet paper which was later on stolen by the cleaning ladies.
4. One of the cleaning ladies was so rude and uninterested in her job that she even put my eaten yogurt together with my laundry.
5. The bathroom shelf for the towels had rust on it.
6. When we arrived the toilet was dirty(I don't want to get into details).
// Hotel Staff
Mostly not speaking English at all. The receptionists from the night shift spoke a bit of German but that's it.
Out of all, only two were speaking English.
At the spa place nobody(aside from the doctor) spoke anything but Russian or Czech. I was very disappointed because of that.
//Food & Waiters
In a single word: Bad
Food in the morning was not so fresh most of the time and no fruits or salads at all. On a positive note, the staff was very nice to us, especially the chefs. Among the restaurant people there is a women not speaking anything but Russian and Czech. We talked with her through signs. I was really upset.
//Final Day
On our last day at 4.30 AM in the morning some people that were coming from Russia were knocking on our window desperately because they couldn't get in. They were sitting outside for more than 40 minutes because nobody was at the reception to open the door for them. I believe they were told(at least that's what we were told) that the hotel has 24 hour service(theoretically It has 4 stars) but oops, nobody was there. You can all imagine the sensation, sleeping really deep and suddenly someone hits very hard your windows.
When I went to the door to open it, the receptionist was finally coming down. In the next morning when we asked what happened, they told me that he had some stuff to do upstairs(completely nonsense because you could hear the phone ringing or the bell from every floor except from the rooms).
In short, don't go there, it's very bad.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
7 Thank Toader A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

49 reviews from our community

Traveller rating
    27
    13
    7
    1
    1
See reviews for
14
14
8
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Czech first
  • English first
  • German first
  • Russian first
  • Swedish first
  • Any
English first
Prague, Czech Republic
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 May 2014

This Hotel was great from all points of view :
- excellent location and view
- very nice & helpful staff - everybody was speaking perfect english
- very clean room
- great breakfast - we still think about the pankakes :)
- we received a small gift at Check-out (nice surprise).

We were happy from all points of view and we fully recomend this Hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DanyStoicescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 June 2013 via mobile

We have visited Karlovy Vary during film festival, because we decided to go just week before we didn't have much choices left, we have chosen panorama view from what was left. Hotel is situated on the hill top of the promanade, it's about 8 minutes to walk up or down, room was large, well furnitured but the bathroom could be cleaned better. We haven't tried spa or breakfast ( didn't wake up :-) but our friends told us it was really good) so don't know about that. Hotel is without elevator whom it may concern. We have paid about 120 EUR for room which I think is more expensive than standard for this area even during film festival. I think this hotel should be rated between 3 and 4 stars, but was ok. Next time we will try to book diff. One more in advance to get better price.

Stayed June 2013, travelled as a couple
Helpful?
6 Thank HarveyDent79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Karlovy Vary hotels
0.1 mi away
Hotel Jean De Carro
Hotel Jean De Carro
#43 of 91 in Karlovy Vary
27 reviews
0.4 mi away
Hotel Saint Petersburg
Hotel Saint Petersburg
#29 of 91 in Karlovy Vary
36 reviews
0.7 mi away
Hotel Derby
Hotel Derby
#48 of 91 in Karlovy Vary
39 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Boston
Hotel Boston
#21 of 91 in Karlovy Vary
137 reviews
0.7 mi away
Lazenska lecebna Manes
Lazenska lecebna Manes
#79 of 91 in Karlovy Vary
19 reviews
0.1 mi away
Hotel Palatin
Hotel Palatin
#24 of 91 in Karlovy Vary
82 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Panorama? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Panorama

Property: Hotel Panorama
Address: Na Vyhlidce 158/20, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #37 of 91 Hotels in Karlovy Vary
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Panorama 4*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Evoline ltd so you can book your Hotel Panorama reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing