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Hotel Marttel
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Reviews (120)
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17 - 22 of 120 reviews
Reviewed 18 June 2014

We had a very pleasant stay for four nights. This was our third visit to the hotel. We stayed in one of the bigger rooms and we had a seating arrangement and a desk. Very friendly staff. O.K. breakfast. Lots of parking spaces free of charge. The location was fine. Away from the city centre, but you could walk to the centre in a few minutes.

  • Stayed: June 2014, travelled as a couple
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1  Thank Mariane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dagmar J, Manažer at Hotel Marttel, responded to this reviewResponded 4 November 2014

Dear Mariane,

thank you for your nice review which delighted us. We are very happy that you enjoyed your stay in hotel Marttel. We hope that we will see each other soon again.

With greetings from Carlsbad

Hotel Marttel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

My wife and me spent 5 nights in the hotel "Marttel", only 5, because we had very good time and would like to spend more time in Karlovy Vary. Great thanks
to the hotel staff, everybody was very attentive to our multiple needs, cuisine is superb, room cozy, clean and convenient. View from the balcony beautiful.
Thank you to Ludvik, Nadezda, Marika, Luan, Radek, Vera, Slavka, Linka, Petra, chef Marek. I didn't name everybody, who made our stay excellent, but many thanks to everybody.
Thank you Mr. Werner Hauptmann. We hope to come back.
Best regards, Alisa and Sergio, San Francisco, Ca

  • Stayed: May 2014, travelled as a couple
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1  Thank Sergio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marika_Hrickova, Manažer komunikace s hosty at Hotel Marttel, responded to this reviewResponded 2 October 2014

Good morning Mr Sergio,

thank you very much for your review. Your praise very pleased us.

We look forward to your next visit Hotel Marttel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

First visit to Karlovy Vary and great stay at the Marttel. No luxury hotel here, but it has everything we needed and then some for a definite bargain. The room was spacious and very clean, breakfast was very good with a great selection of cold cuts, bread, cereal, fruits, etc. Dinner was excellent, the menu is small but good Czech food, for three nights we tried almost everything and it was all delicious, tasted like home cooked meal.
The wellness area is compact but comfortable sometimes a bit crowded but you'll get the most of it if you're willing to be a bit flexible, it's open from 4pm until 8:30pm depending on how busy the place is. There is a good selection spa procedures, we tried the reflex massage and moor wrap and they were both terrific and not so expensive.
The staff was young and very helpful, their English is so-so especially in the restaurant, if you want to pay by credit card for dinner, you better let the servers know, you have to take care of your bill at the front desk, the restaurant is cash only.
The only issue we had was the strong cigarette smoke in the lobby and the stairways. The hotel is supposedly non-smoking except in the bar, but smoke was all over the place every day during our stay. Not the end of the world but a definite turn-off for non-smokers, especially in a "wellness" hotel. Overall great stay.

  • Stayed: January 2014, travelled with friends
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4  Thank NWdude40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dagmar J, Manažer at Hotel Marttel, responded to this reviewResponded 4 November 2014

Dear guest,

thank you for your time and review. We are very happy that you were satisfied in our hotel.

We appologize you for oversmoked air in our lobby bar, but lobby bar is the only place, where our guests can smoke. Lots of guests want to smoke despite of health problems which smoking causes...

We are trying to do our best and offer best services for our guests and we hope that we will see each other again as soon as possible.

With greetings

Hotel Marttel team

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Reviewed 9 January 2014

Nice and quiet hotel, not far from city center. Room was clean, super big bed, very good sleeping. Bathroom litle bit smaller, but functioanl and clean too. Breakfast ok, good selection. Staff friendl,. fine wellness included in the price.

  • Stayed: December 2013, travelled on business
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3  Thank Freiwilig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday
Google Translation

Room Tip: Vyšší patro, výhled na hřiště
  • Stayed: October 2017, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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