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“A nice place to stay”
4 of 5 bubbles Review of Hotel Continental

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Hotel Continental
Ranked #22 of 70 Hotels in Marianske Lazne
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A nice place to stay”
Reviewed 14 April 2013 via mobile

This is generally a nice place to stay... The rooms are confortable ( I was missing a coffee maker and el kettle) even the bed was quite ok given the fact we are in the CZ, breakfast was ok, not wow, but not bad - only basic thinks, but it was free. I was sick, so didn't try the wellness, sorry... I didn't eat in the restaurant either - there is this really :/ The staff is normal.. The people checking-in in front of me got a very rude NO to a later check-out... Well well...all and all, I liked the place but of course, it is no Kempinski ;) but the price is not bad either!

Stayed April 2013, travelled as a couple
Helpful?
1 Thank FreakyCamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Continental, responded to this review, 16 April 2013
Dear Valued Guest.
thank you kind review. It is a pleasure to read such nice comments.
I am very sorry to hear that you got sick during your stay but I still hope you could enjoy your stay and that our staff was helpful.
I hope we will have the chance to welcome you back in the not so distance future so you could enjoy a nice meal prepared by our chef Gustav and also some relaxing treatments provided by our professional staff in the balneo.
D not hesitate to contact us, we will happily assist you.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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130 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Prague, Hlavni Mesto Praha, Czech Republic
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2013

Friendly staff, clean rooms, excellent service in restaurant and spa. Delicious food, pretty close to the city center but small swimming hotel pool and sauna. Otherwise a very nice place for couples. Me and my fiance have no negative experiences with this hotel.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AnSu83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Continental, responded to this review, 26 February 2013
Dear Valuied Guests,
what a lovely review!
We would like to thank you for the time you spent in posting this nice review and we are delighted we have contributed to a pleasant weekend at ours.
Thank you for appreciating our hotel location, restaurant and spa. I will happily forward your positive feedbacks to all departments involved and I am sure they will be very grateful for them.
All the staff of Hotel Continental is looking forward to welcoming you back in the near future.
Best regards,
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Prague, Hlavni Mesto Praha, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2013

Though the hotel is relatively large, the staff feels almost like in a family hotel. Rooms are comfortable and clean. Food in restaurant is a good value for price but can be still a bit improved. The spa is well equipped, just the swimming pool is very small. We really appreciated a handy location in the very center of Marienbad.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Štěpán F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Continental, responded to this review, 20 February 2013
Dear Valued Guest,
what a nice review!
Thank you for taking the time to post your comment about your experience withus.
I am very delighted to know you felt in a familiar atmosphere and I am happy you were satisfied with our services. I will forward the message to the restaurant department and I am sure that our Chef Gustav will surprise us soon!
We are looking forward to welcoming you soon.
Best regards,
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Manchester, England
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 December 2012 via mobile

Hotel Continental is in a good location, less than 5 minutes taxi ride from the train station and also close to the centre.
The receptionist was very friendly and informative. The sauna and pool was nice, make sure to tell the wellness centre in advance if you want to use the sauna.
The rooms are spacious and clean.
The wellness centre was good, only criticism being that the music choice was strange....they played Czech rap music which doesn't fit in with a relaxing atmosphere! I think it would be better if they used more soothing relaxation music.
The breakfast is not the best for a 4* hotel, the choice and the quality could be improved. I also found it quite strange that they had what looked like yesterday's leftovers (Brussels sprouts) as an option for breakfast!
Nevertheless it was still a relaxing break and I would recommend for a night or two.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lmt032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Continental, responded to this review, 28 December 2012
Dear Valued Guests,
I was very pleased to learn that you enjoyed your stay and to have such nice words for our staff. We know the importance of it and we are constantly focusing on developping a very firendly relationship with the guests, trying to cope with their need and wishes.
Thank you for your observations amńd comments, we will focus on improving our services also thanks to your essential contribution.
I really hope to have the pleasure to welcome you back in our Hotel Continental soon.
With kind regards
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Prague, Hlavni Mesto Praha, Czech Republic
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2012

Positive: friendly and helpful staff at the reception desk. Excelent Welnes: we had great masages there. Very pleasant was to use swimming pool, it is small but quite enough for hotel guests.
Negative: bad service in restaurant: among other things, we were waiting almost an hour for the lunch in empty restaurant :-(. Definitely prices does not reflect the quality of the hotel restaurant. But the food were mostly very good.
Very unpleasant thing was that our room wasn´t very clean. There were very dirty walls in the bathroom :-(.
The last point is that we got twin mattress, so it was not very comfortable to sleep there, as our small son was sleeping with us.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanicka_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Continental, responded to this review, 17 January 2013
Dear Valued Guests,
first of all thank you for staying in Hotel Continental and for choosing Marianske Lazne as your holiday destination.
We appreciate the nice feedbacks about the staff and balneo services, we are very thankful for your consideration about the restaurant: we have been working a lot in fasten the meal service. We would like just to highlight that all meals are prepared at very moment and this could be sometimes the reason of the not prompt service, we care a lot about the freshness, quality and genuineness of the products we offer sharing with our guests the passion and the dedication to the preparation of any meal.
We hope we could welcome you and your family back in the near future for another relaxing stay in the pictoresque Marianske Lazne!
All the best,
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Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 November 2012

Very pleasant hotel in a central location. Friendly staff, nice hotel. Room clean and comfortable beds. Despite location to the main road, thanks to good window no noise. Would go back and book with corresponding overnight packages. The proposed applications (massage, manicure) are priced at Marienbad average and run professionally and very well.
Sauna and pool area is a little small and unloving. Breakfast with little variety.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 297Jiae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Continental, responded to this review, 28 December 2012
Dear Valued Guests,
Allow me to thank you for your beautiful review about Hotel Continental. I was very pleased to learn that you enjoyed your stay.
Thank you for all your comments which will be taken for sure into consideration in our constant and future improvement of the structure and services.
Thank you again for your kind feedback and we are looking forward to welcome you and your friends back to Marianske Lazne on your next visit to the Czech Republic.
With kind regards
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Sattahip
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 November 2012

It is like a dream you didn't want to end. A beautiful hotel with family flair and the personal is kean on anticipating every wish. Coming from Asia we didn't know what to expect food wise, but we were very pleased with the choices provided. We choose the wellness package "Traces of the sea". Great service!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pontila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Continental, responded to this review, 17 January 2013
Dear Valued Guest,
Thank you for having chosen our hotel and Marianske Lazne as your holiday destination. Thank you also for the time you devoted to this nice feedback, I do appreciate that.
It would be a pleasure for me to welcome you back at the Hotel Continental anytime and all the hotel team will be more than happy to provide you the most comfortable stay again.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Continental

Property: Hotel Continental
Address: Hlavni trida 230/88, Marianske Lazne 353 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Marianske Lazne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 70 Hotels in Marianske Lazne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Continental 4*
Number of rooms: 41
Official Description (provided by the hotel):
Thanks to its position, Hotel Continental**** offers to its guests the chance of enjoying in the best way the historic and picturesque centre of Marienbad and its services. Hotel Continental is divided into two buildings - Aida and Tosca - which offer respectively 14 Deluxe rooms and 27 Standard rooms. Some of the rooms have their own private balcony. The hotel has a restaurant, lobby bar, swimming pool, sauna, wellness studio. ... more   less 
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