I buy the stay in the hotel for my mother and sister. We plan nice relax stay in the hotel - this stay was really nothing to cheap - I pay everything before the arrival - and it was big mistake. First problem was with our rooms - I order tripple but we became double with extra bed :-/ ... . the womans from the reception discuss with clean-womans directly in the reception - how to make it - we heard everythink :-/ . We was waiting 2 hours for it. The room was not so big for 3 ladies. Second problem was with the spa center - I was calling to the hotel one week befor the arrival - and ask for the reservation of our procedur - the women from the reception say me - reserve by the arrival, but by the arrival was no free times for our procedur ( which was payd ). The staff was not so friendly. Hotel has good breakfast - really very good choise for everythink. We try the ala card menu too - It was very good too. After all we leave the hotel after one night. I write everythink to the boss of the hotel - he don ´t respond me :-/. What I heard in the hotel - there was more guest which was not happy.
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