We ate at the hotel restaurant twice. Once on the terrace, and both the food and service were good. For the second time we decided to go there to mark my mother-in-law's departure to Russia. A male blond server with a goatee was practically offensive, perhaps because he spoke no English and because in his presence my husband and I had to speak Russian both to him and to my mother-in-law. We ordered a salmon appetizer and soup. The server brought the soup first, and when we were almost finished with it, wondering where our appetizers were, he announced that they were out of the appetizer. Then I asked for another salmon appetizer only to learn that they were out of salmon. I lost my appetite and got quite upset. It was the last evening with my mother-in-law and she had been looking forward to the meal. I can't imagine anything like the server's behaviour at any restaurant in North America or Britain. I would like to suggest that people in this town learn some basic English if they are interested in attracting tourists from countries beyond Germany and Russia (there are Germans and Russians everywhere but I haven't heard a word of English, French, or Spanish in the streets).
- Official Description (provided by the hotel):
- Hotel with high standards, Art deco in design, dating from 1836 & 1905; set 100 m off the spa colonnade, facing parks in town. ... more less