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“Very nice hotel”

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Vienna House Easy Angelo Pilsen
Ranked #1 of 31 Hotels in Pilsen
Certificate of Excellence
Level 5 Contributor
80 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Very nice hotel”
Reviewed 6 February 2014 via mobile

This is a great business hotel. Checking was very efficient with all paperwork already printed and ready. Rooms were very clean and comfortable and the breakfast selection was wide and well prepared. All staff were pleasant and friendly. I would strongly recommend.

Stayed February 2014, travelled on business
Helpful?
Thank Sangeev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelo-hotel-Pilsen, General Manager at Vienna House Easy Angelo Pilsen, responded to this review, 10 February 2014
Dear guest,

First of all let me thank you for your recent stay at angelo Hotel Pilsen and your very nice review.
The greatest reward we can get is your satisfaction with our hotel services. As a result of our successful work is that our guests come back to us.

Thank you once again and hope to welcome you soon again in our angelo Hotel Pilsen!

Marek Chmátal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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365 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Maastricht, The Netherlands
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 December 2013

Everything was ok. Room, breakfast and very friendly staff.
It was nice situated in the center of the city. Parking free.
A littele vriendly park behind the hotel. A lot of little restaurants and cafe's.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerrie v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelo-hotel-Pilsen, General Manager at Vienna House Easy Angelo Pilsen, responded to this review, 10 February 2014
Dear guest,

Thank you very much for your positive review, believe me it was a pleasure reading it and I am happy to share it with my entire team.
We are looking forward to welcome you soon again in Pilsen, The European Capitol of Culture 2015!

Marek Chmátal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level 5 Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 October 2013

Just across the street from the world famous brewery, nice, modern and clean. Definitely better standard for the Czech Republic. Just some little question marks though (nothing serious) - sometimes you need try your key card several times in the elevator, the WiFi connection was not working ("too many customers, try again later" at 5am). Rooms very clean, breakfast with limited selection but good quality.

Room Tip: The rooms facing the major street are obviously noisy.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarekSvoboda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelo-hotel-Pilsen, General Manager at Vienna House Easy Angelo Pilsen, responded to this review, 3 December 2013
Dear guest,

Thank you very much for taking your time to share your experience about your recent stay at angelo Hotel Pilsen. We are pleased to read your good rating of our standard and services and we believe that the positive feelings prevailed from your stay with us.
Regarding WIFI disconnection it is a pity that the reception was not informed to solve your issue immediately on the spot. Please also accept my sincere apologies for the inconvenience with your key card. Anytime this occurs please feel free to contact our receptionists who will be more than happy to assist you.

We are looking forward to welcome you back to our angelo hotel!

Thomas Heilig
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Telford, United Kingdom
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 September 2013

Excellent friendly service at all times of day and night. Good choice of breakfast foods to suit all tastes. The room was everything you would expect (only minor niggle was not very efficient air conditioning). Self-service coffee/fruit bar at the end of the corridor was a nice bonus. Footbridge to the Pilsner Brewery, and very easy access to the city centre.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelo-hotel-Pilsen, General Manager at Vienna House Easy Angelo Pilsen, responded to this review, 23 September 2013
Dear guest,

First of all let me thank you for your recent stay at angelo Hotel Pilsen and your excellent review. It was a pleasure reading it and I am happy to share your comments with my entire team. Please accept my sincere apologies for the air conditioning setting and be assured that we have discussed your feedback with our technicians. Next time please feel free to contact our front office to find a suitable solution immediately.
The best compliments for us is your satisfaction with our hotel location and the good hotel services.
We hope to welcome you soon again in Pilsen, The European Capitol of Culture 2015!

Thomas Heilig
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redruth, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2013

A short walk from the main station and when they have finished the station work even shorter (about 350 metres). On the North side from the station directly opposite the famous Pilsen brewery. This is a quality Hotel used a lot for conferences so sometimes might be hard to get into. This was my second visit in 3 months. Excellent breakfast, room bright and reasonably spacious certainly big enough. Staff very friendly and welcoming. Good English spoken in reception and had no problems in the restaurant being understood.
Close to tram, trolley bus and bus routes but no noise from these or the trains.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mindenjohn64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelo-hotel-Pilsen, General Manager at Vienna House Easy Angelo Pilsen, responded to this review, 23 September 2013
Dear guest,

Thank you so much for the great review of our angelo Hotel Pilsen. We really appreciate your comments and are very happy to exceed your expectations regarding customer service.
We are very happy to hear that you stayed with us twice in three months and we are looking forward to see you again in the future.
I am very sorry for the inconvenience regarding how to find the way to the hotel. In response to this we are happy to inform you that we installed 5 navigation signs along the route to our hotel.
We are looking forward to your next visit to Pilsen and to welcome you back to our angelo hotel.

Thomas Heilig
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
293 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 7 September 2013

This was a lovely hotel and the staff on reception were very friendly. The room was very spacious and comfortable. It was easy to walk into the old town and the hotel is directly opposite the Pilsener Urquell brewery. We had dinner in the restaurant and it was lovely. We thought this was a very pleasant hotel and good value. Parking was very easy as they had an underground car park. It was quite difficult to find the way to drive into the hotel so do your research, but all good once we got there and we also received a Welcome Drink which was much appreciated.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KCrC2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelo-hotel-Pilsen, General Manager at Vienna House Easy Angelo Pilsen, responded to this review, 23 September 2013
Dear guest,

let me take this opportunity to thank you for your recent stay at angelo Hotel Pilsen.
It is a pleasure to read your kind review about our friendly staff, comfortable rooms and our excellent location. We really do appreciate this very much as it is our main intention to make your stay as comfortable as possible. Your comments confirm us being on the right path to achieve our aim and I am very happy to share your experience with my entire team.

Let me thank you once again for choosing our angelo Hotel during your stay in Pilsen!

Thomas Heilig
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pancevo, Serbia
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 September 2013 via mobile

Overall, the hotel is OK, but not what I expected from a 4 star hotel. The electrical installations were really wierd, the lights could only work if the bathroom light was on and they would just stop working for no apperent reason. The TV kept turning on in the middle of the night and it would take half an hour for me to switch it off. Well, maybe the hotel is OK, but I had a ghost staying with me in the room 321 - try to avoid that one:)

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jelena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelo-hotel-Pilsen, General Manager at Vienna House Easy Angelo Pilsen, responded to this review, 5 September 2013
Dear guest,

thank you very much for taking your time writing your review and giving us your feedback. We are very sorry to notice the electrical problems in your room. As this is the first time we hear about this, our technicians will investigate and monitor this issue very carefully.
Please accept my sincere apologies for this spooky experience. I am happy to hear that apart from the “ghost”, you enjoyed your stay with us here in Pilsen and I am looking forward to welcome you back soon again.

With best regards,

Thomas Heilig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vienna House Easy Angelo Pilsen

Property: Vienna House Easy Angelo Pilsen
Address: U Prazdroje 2720/6, Pilsen 301 00, Czech Republic (Formerly angelo Hotel Pilsen)
Region: Czech Republic > Bohemia > Pilsen Region > Pilsen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Pilsen
#1 Business Hotel in Pilsen
#1 Romantic Hotel in Pilsen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vienna House Easy Angelo Pilsen 4*
Number of rooms: 144
Official Description (provided by the hotel):
PILSEN - HOME OF FAMOUS BEER The historic city of Pilsen is waiting to be discovered, and the Vienna House Easy Angelo Pilsen is the ideal place to start. The world-famous Pilsner Urquell brewery is directly opposite, and you can take a stroll through the old town. Design, bold colours and nice rooms, together with event areas and wellness facilities, give the hotel a welcoming feel. ... more   less 
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Also Known As:
Vienna House Easy Angelo Pilsen Plzen, Czech Republic

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