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“Great facilities, would recommend”
Review of PLUS Prague

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PLUS Prague
Ranked #19 of 651 Speciality Lodging in Prague
Certificate of Excellence
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great facilities, would recommend”
Reviewed 23 December 2013 via mobile

The heaters weren't working but they were quick to give us a portable heater. Great food and reasonable drink prices. Staff have been very helpful and friendly. One thing, you need to take the metro to get into the city centre. Would recommend to stay.

Stayed December 2013, travelled with friends
Helpful?
1 Thank Alisha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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852 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Turkish first
  • Any
English first
Cheltenham, United Kingdom
1 review
Reviewed 22 December 2013

The hostel is a bit out of town and the area is a little rough round the edges which is fine with me. Has potential I think is the best I can say. No hot shower and the swimming pool, well you may as well as swin in an outdoor lake it was so cold. I didn't sleep due to the pathetic bedding (a small, thin, blanket) but the staff were throughly pleasant.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Bullbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basingstoke, United Kingdom
2 reviews
Reviewed 17 December 2013

A group of 8 of us stayed here for 4 days - we had no hot water for this entire time, and weren't given any kind of explanation or reassurance that hot water would return by the staff. When we complained we were offered one free towel for the group, which was useless given that most of us couldn't bear to use the freezing shower! Eventually we were given 10% off the bill, but that was after just two days of hot water; there was no compensation for the following two days. Each time we asked about the problem we were told 'oh, it'll be back on in a day or so'. The hostel was also not very clean in the rooms, with dust and dirt around the beds and walls.The general hostel facilities are good, but these are features of the whole Plus Hostels chain. The one in Berlin was so good recently, which makes the Prague hostel even more of a let down and implies that this one is perhaps badly managed.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meghan N, Guest Relations Manager at PLUS Prague, responded to this review, 20 December 2013
We are very sorry about the lack of hot water during your stay with us. We recognize how unfortunate and uncomfortable this is and deeply regret that this is the case. We assure you that our maintenance company is working diligently to resolve the issue and has tried a number of strategies and replaced various parts, which is why you were always told that it was expected to be working soon. Because these attempts haven’t fully solved the problem, another company was hired to provide additional assistance.

We understand and share your disappointment with the present issue but can confidently say that it's not due to poor management. Within the last year, the management has brought about a number of noticeable improvements to our facilities and services appreciated by many guests. Unfortunately, we're dealing with an old system that will be completely replaced when the city of Prague changes their delivery method (steam vs. hot water). The management has been very active in resolving the heating problem, promptly addressing it and coming in on the weekend to monitor it. We're happy to report that it is now believed to be fixed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 17 December 2013

So i was doing a trip to Europe and i have to say czech republic was one of the best stop i did it was amazing the good was delicious the beer was awesome the have the best beer you will ever taste and the city is so clean we staid in one of the plus Prague hotel its was the best hotel/hostel we staid in the service was excellent people are grate always friendly

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanark, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 December 2013

We stayed for 4 nights, having stayed last year in Plus Berlin.We are 5 retired women of a certain age.! Although the staff could not have been more helpful, I'm afraid the facilities aren't quite as good. We got no hand towels though extra were supplied when asked, the breakfasts weren't as good & the rooms weren't tidied , beds made, new towels supplied daily as in Berlin. The water for the showers was tepid in the mornings - very quick showers! The lock for 1 of our doors packed up at midnight on our last night but that was efficiently dealt with by the staff .The bar closes much earlier than in Berlin .That said it is very friendly ,easy to get to icy centre by tram, & in a wonderful city.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
1 review
Reviewed 11 December 2013

My stay at plus Prague was great.. the beds comfortable, common room was cosy and warm.. this making it easy to meet other travellers.. staff were really helpful and relaxed, kind and friendly, dare I say, enjoying their job :) Chris especially, making sure we were all getting along suggesting games to play and pubs to go to, things not to be missed in Prague etc.. they offer currency exchange which is always handy.. plus Prague was an awesome hostel for meeting people and having fun.. but also a nice place to relax in if the mood takes you to the pool and sauna :)

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GMc95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lodz, Poland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 December 2013

I stayed at the hostel for 5 nights with friends from architecture faculty. Everybody enjoyed the stay, we had 3 rooms, all of the very clean and nicely looking, we enjoyed the swimming pool, the sauna and all-you-can-eat breakfasts! The stuff is young and very helpful, so we had no problem with organising our time there. In addition, we were surprised to meet people of so many nationalities, which was only an extra benefit ;)

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marta159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about PLUS Prague

Property: PLUS Prague
Address: Privozni 1562/1, Prague 170 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Praha 7
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 651 Speciality Lodging in Prague
Price Range (Based on Average Rates): £
Hotel Class:2 star — PLUS Prague 2*
Number of rooms: 119
Official Description (provided by the hotel):
There's no other place in Prague like it. With a salt water pool, sauna, beach volleyball court, bar and restaurant, it's almost like a holiday within a holiday. PLUS Prague is run by backpackers for backpackers. ... more   less 
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Also Known As:
Plus Prague Hotel Prague

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