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“very good value for money”
4 of 5 bubbles Review of Iris Hotel Eden

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Iris Hotel Eden
Ranked #144 of 672 Hotels in Prague
Certificate of Excellence
Cambridge, Massachusetts
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“very good value for money”
4 of 5 bubbles Reviewed 21 May 2013

I can not confirm the bad ratings this hotel received from a couple of contributors. The staff was very friendly and spoke English well enough to communicate (I am not a native speaker myself, so I shouldn't be too judgmental). in total I was very happy with the choice. It is important to take into account that this hotel is more the kind of a budget hotel, so you shouldn't expect the Hilton. But for a cheap accommodation it was definitely very good. The rooms were very clean, the interior quite new and in a good condition. A big shopping centre is directly next to the hotel. Around the corner is a Mc Donald's. So what else do you need? The hotel is a little bit outside the city centre. But with tram 22 & 24 (tickets are sold at the reception) you can reach the old town within 30 minutes.

Room Tip: Doesn't matter. The main street is little bit farer away, the location is relatively quiet.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlexWr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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654 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
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  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cesena, Italy
Level Contributor
312 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
1 of 5 bubbles Reviewed 10 May 2013

Perfect check-in. Hotel easy to find, large available parking, nice staff. The hotel is very beautiful, both from outside and inside, and the tub in the bathroom was huge.
After arrival, staff was cold and rude. They reply to requests in a bad English and unwillingly. Among other things, I think it's absurd that a 4 star hotel has not available an adapter for wall outlets; the receptionist told me: "Go to buy it" at midnight!!! The room was cleaned up only the first day. On request, they told me that the housekeepers work until evening, so it was still to be reordered but they have done "immediately". Half an hour later I was still waiting for someone to come, so I went to get hold of the two towels clean and we left everything as it was.
Honestly it's the worst service of a 4 star I've ever had in my life.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank oronic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Unawatuna, Sri Lanka
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 May 2013

The rooms are clean, not super clean, but very clean. The advantage is surely the location, store right next to the hotel, FREE parking right in front of the hotel. Sometimes i noticed tiny need for maintanance, but no disaster. and still didnt figure out the TV system, but its target for next time. i am staying there every time i go to prague... means quite often. only would appreaciate little loyalty recognition ;)

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hanaduchackova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague
1 review
5 of 5 bubbles Reviewed 25 April 2013

A very friendly and pleasant hotel in a very calm location that is only minutes to the lively city centre. Very friendly and attentive staff. I have recommended and will certanatly return.
Thank you..

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Simao M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 21 April 2013

My overall experience was pretty good. The room was very clean and comfortable, the personel polite and eager to give information. Breakfast was good. The hotel was 20 minutes from the old town centre via tram, but the tram stop was just outside the hotel (currently tram line 22 is problematic due to works but line 24 is convenient). A very good and economic hotel choice.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with trip.ru

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, Noord-Holland, Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 April 2013

Nice hotel to stay in praag and meets all types of budget.Rooms are nice and clean.Only sometimes problem with parking(is not Safe).But is nice.Staff was really coperative. And for tourists ,public transport is available. nearby shopping center

Stayed April 2013, travelled with friends
Helpful?
Thank Bunty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bremen, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 12 April 2013

The hotel is reasonably clean, and the services ok.

However, during my first day of visiting the beautiful city of Prague, my laptop, earphones and sunglasses were stolen from the locked hotel room.

The police recorded the event, but I don't think they can do much about this - too much theft and trickery in Prague, the policeman honestly told me.

The hotel management investigated the incident, but all they could tell me (based on the logs of the card lock of the door) was that the only person who had had access to my room that day for 15 minutes had been the cleaning lady, who apparently could not be suspected of anything, as she had been working for 5 years for the hotel.

All in all, this kind of incident is unacceptable for a hotel which proudly displays 4 stars on its front. Therefore, I will never book there again.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Kurt F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iris Hotel Eden

Property: Iris Hotel Eden
Address: Vladivostocka 2, Prague 100 00, Czech Republic
Region: Czech Republic > Bohemia > Prague
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #144 of 672 Hotels in Prague
Price Range (Based on Average Rates): £
Hotel Class:4 star — Iris Hotel Eden 4*
Number of rooms: 221
Reservation Options:
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