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“Good but problem with bar and tv”
Review of Iris Hotel Eden

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Iris Hotel Eden
Ranked #133 of 649 Hotels in Prague
Certificate of Excellence
Katowice, Poland
Level 6 Contributor
164 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Good but problem with bar and tv”
Reviewed 27 September 2013 via mobile

The Exe Iris Congres Hotel in Praha Vrsovice is quite good but we had problem with bar, it was Friday evening and this hotel bar was closed. And the receptionist was unpolite. I asked her how the Four stars hotel has the closed bar. She said: it is normal. But in that range hotel there should be opened bar. Wifi is quite good. Breakfast is typical almost fresh. ;).. Tv set in my room doesn't work. I asked at first day to fix it. But they did not.

Stayed September 2013, travelled with friends
Helpful?
1 Thank Cogito62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Tirana, Albania
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 September 2013

I stayed for 2 nights in this hotel during my trip in Prague. It may be a bit far from the city center, for those who want to walk to get there. There is public transport near the hotel which takes you everywhere you want. There is also a big shopping mall near the hotel. Great rooms, very clean and very helpful staff that spoke very good English.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iris_siri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 September 2013

When I back to room at next night, they didn't change bed sheets, it just pretend to changed. I called front desk, she talking was so rude, after I explained what was happen, she changed voice tone, then said, "sorry, sorry…" but she said, "alone tonight, that's why can't go to change sheets". when I was check-out, I left a letter that is "customer opinion" what I happened.
After a couple days later, hotel manager reply me, and he wrote "Nobody forgot to change your linen we change."
I don't want to have a stupid letter, that I just wanted to explain what happened.
I was so disappointed what they said. They said four star, I never think so. I feel this hotel is minus four star because staff rude, food poor, TV poor system, dirty sheets n never change.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mikio-Redpond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Norway
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 September 2013

Stayed here for 8 nights in August. Reception is welcoming and happy to help for your inquiries.
The room is very, very clean. The bed is good, the internet is superfast, free and reliable. Room is fresh and fascilities are fine (although a kettle in the room would be great). Breakfast is okei, including the basic stuff you would expect from an international Hotel.


About 15 minutes with tram into town, shopping mall including Tesco and McDonalds about one minute walk from the Hotel.

Overall, nice, clean and modern Hotel a bit outside from city centre.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank koklimonke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2013

My husband and I did not stay at this hotel. But our luggage got lost by the airlines and we had no way of retrieving it, aside from waiting around all day at the small apartment we had rented. Not knowing when or even IF it would arrive due to a massive mix up by the airline.

We walked to this hotel and asked the manager and front desk staff if they would help us. They did not hesitate. They even called the airline for us to tell them to deliver the luggage there. They would accept and hold the luggage for us until we could come get it.

We were able to go out and see the city (we wore the same clothes for 3 days) and when we returned the next evening, there was our luggage. I have no idea if this hotel is good or not. But we wanted you to know the kindness they did for us when we were far away from home and had nothing in a city we knew nothing about.

  • Stayed July 2013, travelled as a couple
    • Cleanliness
    • Service
Helpful?
1 Thank AMonroe2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallinn, Estonia
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 July 2013

The sole purpose of my visit to Prague was attending a concert on Synot Tip Arena and the hotel was definitely the best place to spend the night after in. It is located right in the building of the stadium. But I guess it can be seen as a disadvantage as well - I I imagine it can get quite loud during matches/concerts and the hotel and the surrounding areas are very crowded afterwards.
I arrived around 13:45 and was checked in immediately. They offered to pay right away which I did.
I was traveling alone and yet I found a twin room at my disposal - no complaints about this though! :) The room was very neat. TV has about 20 channels, 10 are czech and the rest are German, English, Russian.

There is a shopping center with a huge grocery store just across the street. It took me about 20 minutes to get from the hotel to the city center by public transport.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teenidle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level 5 Contributor
69 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 10 July 2013

My husband and I stayed here for one night when we were going to a concert at the stadium. The hotel is actually within the stadium which is absolutely perfect when you are tired efter a long day at a consert or a football game. No need to wait in line for public transportation.
When we checked in, the guy at the reseption asked us if we wanted a room with a view of the stadium and we accepted. The room was located directly behinf the stage and we found it really interesting to watch the stage beein set up and put down again.
Apart from the statium and a not so interesting shopping mall, there is not much to see or do in the area so I would not recommend the hotel if your intention is to see Praque. But for our use, it was perfect.
Room was small, but clean. We did not try the breakfast so I cannot comment on that.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank loves-to-travel76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iris Hotel Eden

Property: Iris Hotel Eden
Address: Vladivostocka 2, Prague 100 00, Czech Republic
Region: Czech Republic > Bohemia > Prague
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #133 of 649 Hotels in Prague
Price Range (Based on Average Rates): £
Hotel Class:4 star — Iris Hotel Eden 4*
Number of rooms: 221
Official Description (provided by the hotel):
IRIS HOTEL EDEN is a four-star hotel located in the area of Prague 10 and set in an eastern part of the Eden Arena which is a football stadium of famous Prague club Slavie Prague. Modern hotel built between 2008 and 2009 is perfectly incorporated in the structure of the Eden Arena, the largest and most modern stadium in the Czech Republic. The Iris Hotel Eden is also located in close vicinity of one of the biggest shopping centres in Prague called Eden. ... more   less 
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