The hotel itself is lovely and definitely worth paying less to stay outside of the city centre. So easy to get into the centre by tram. However the staff at the hotel aren't very helpful at all and also quite rude. The TV, phone and wifi didn't work in the room, we did mention this to the staff but they didn't sort any of it out and their response to the wifi was "it should work!" There are no tea or coffee facilities in rooms.
- Official Description (provided by the hotel):
- IRIS HOTEL EDEN is a four-star hotel located in the area of Prague 10 and set in an eastern part of the Eden Arena which is a football stadium of famous Prague club Slavie Prague. Modern hotel built between 2008 and 2009 is perfectly incorporated in the structure of the Eden Arena, the largest and most modern stadium in the Czech Republic. The Iris Hotel Eden is also located in close vicinity of one of the biggest shopping centres in Prague called Eden. ... more less
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