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“One of the best, if not the best business hotel I've ever been” 5 of 5 bubbles
Review of The Grand Mark Prague

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The Grand Mark Prague
Ranked #38 of 667 Hotels in Prague
Certificate of Excellence
Espoo, Finland
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“One of the best, if not the best business hotel I've ever been”
5 of 5 bubbles Reviewed 22 March 2012

Kempinski in Prague is a superior hotel with a very warm and friendly personnel - which is one of the most important things to my view. Location is very good as well.
The room consisted of a small study, living room, kitchenet, bedroom, toilet, bathroom and a cloth cabinet you can walk into. My room was on the 6. floor, so I could see the rooftops of Prague from windows.
The service was really superior. After work I visited the room (before dinner) quite swiftly and somebody had been there, adjusted lights and made some tidying.
Interior decoration was of good taste. Kempinski used to be a hosbital earlier. Now it has been a hotel for three years.
I recommend this hotel warmly! To me the most important thing is a friendly personnel and here you find it!

Room Tip: Go high, if want to see Prague roof tops.
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TainaEspoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,014 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (150)
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English first
Manchester, United Kingdom
Level Contributor
144 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
5 of 5 bubbles Reviewed 10 March 2012

My husband and I spent 3 nights at The Kempinski Prague and had a lovely time.
The service at breakfast was superb and very professional, good choice of a la carte options and all served beautifully. The room was huge with a mini kitchen and Nespresso coffee machine, spotless and came with all the luxuries you come to expect from a 5 star hotel.

If I return to Prague I will definitely consider this hotel. We took advantage of their happy hour with a couple of drinks at the bar and once again service was faultless.

The location was great with restaurants and bars within easy walking distance. We organised a taxi from the airport in advance and this cost £20. Prague is a wonderful place with amazing architecture. Food and drink is plentiful, portions are huge and very good value.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HerRubyship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 9 March 2012

The Kempinski Hotel Hybernska Prague, C.R. is a first class hotel in a world-class city. My wife and I spent the Christmas holidays in Prague last year and we were fortunate enough to stay there for five wonderful nights. Our room was spacious, well appointed and had plenty of cabinet and closet space for all of our clothes and personal belongings. From concierge assistance to housekeeping to the restaurant and lounge, the hotel staff and its management provided absolutely impeccable service. We had a marvelous time and we can’t wait to return to Prague and make the Kempinski Hotel Hybernska our home away from home again.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frank F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 9 March 2012

We have just recently returned from a fabulous stay at the Hybernaska Prague,
Compliments must go out to the management for a truly professionally run hotel, all services were five star.
The bedroom facilities are excellent, air conditioning, heated bathroom floors, free wi-fi and much more. Particular mention should go out to the housekeeping department, the bedroom was tremendously well serviced and spotlessly clean, if you are looking for a hotel in Prague look no further.

Room Tip: 608 has a fantastic balcony
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fyldecoaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 24 April 2012
Dear Guest,

thank you for your letting us your feedback.
It is always a pleasure to read that our efforts in maintaing the hotel as well as training our staff do bring pleasant time to our valuable guests.

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

I stayed here for a business trip on 5 March. The hotel is beautifully appointed, is close to the central square but at the same time relatively quiet and has excellent customer service and helpful staff.
I would strongly recommend it.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rc363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 24 April 2012
Dear Guest,

thank you very much for you review.
It is a pleasure to read that our staff helped to feel you welcome during your business trip in Prague.

Looking forward to your next visit
Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 21 February 2012

This hotel is just the right size to maintain a cozy yet professional and luxurious feel. Our room had a small kitchen, large bathroom with tub and shower, and sitting area. The restraunt and bar are beautiful and highly recommended. The hotel is about 10 minutes walk out of the touist center, which means it is normally quieter.

  • Stayed December 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NateMcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 26 February 2012
Dear Guest,

thank you for sharing your experience with fellow travelers on Tripadvisor.

We are glad that you were able to enjoy your stay and got a chance to visit our Le Grill restaurant and the Two Steps bar.

Looking forward to welcoming you back in the future
Kind regards
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 February 2012

It was a short break (3 days) and from the moment we were met at the airport (Prague cabbies, being what they are) we just sensed this was going to be special! Prompt and efficienct check-in and then to the suite....surpassed every expectation. Nothing was left to chance....I'd wholly endorse this hotel; I'd return to Prague just to stay there!

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank roddbris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 26 February 2012
Dear Guest,

thank you for your review. We are glad that our joint effort in providing first class services has lead to exceeding your expectation of our hotel.

We are delighted to read that we will have the opportunity to welcome you back in the future.

Kind regards
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Mark Prague

Property: The Grand Mark Prague
Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Prague
#34 Romantic Hotel in Prague
#35 Luxury Hotel in Prague
#38 Family Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Official Description (provided by the hotel):
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 
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Also Known As:
Kempinski Hybernska Hotel Prague

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