We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent Hotel!” 4 of 5 bubbles
Review of The Grand Mark Prague

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Grand Mark Prague
Ranked #37 of 670 Hotels in Prague
Certificate of Excellence
Vail, Colorado
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Excellent Hotel!”
4 of 5 bubbles Reviewed 2 September 2013

Let me say that our stay was perfect in every way, and I only gave this hotel a four because I had just come from the Kempinski Vienna, a 5 star hotel in being newly renovated and more luxurious. Our rooms were large and pleasant. The garden in the inner courtyard is perfect for drinks and a lovely evening with family or friends. The location of the hotel is perfect for seeing old city -- just a block outside the touristy areas, which makes is convenient but also quiet. The staff were so helpful for finding taxis and restaurants. We had a fantastic stay!

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vail2Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,036 reviews from our community

Traveller rating
    834
    146
    36
    13
    7
See reviews for
180
534
32
116
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 25 August 2013 via mobile

If you are planning a trip to Prague, book this hotel now! This five star property is the best value of any in its class in Prague. The staff couldn't be warmer, the location is perfect, the food is delicious, the garden relaxing....oh and the rooms - massive, brand new, extremely comfortable. Plus we were upgraded to a suite in honor of our anniversary. Thank you Thea and the whole Kempinski team for taking such good care of us during our visit.

Stayed August 2013, travelled as a couple
Helpful?
3 Thank LadyBren85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 1 December 2013
Dear Guest,

thank you very much for taking the time to share your view of our hotel with the TripAdvisor community.
It is a pleasure to read that you have spent lovely few days in our hotel.
Guest satisfaction is our main goal, seeing such positive comments, is the best reward for us.

We are looking forward to welcoming you back to our hotel in the near future.

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berwyn, Pennsylvania, United States
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 17 August 2013 via mobile

Beautiful hotel, perfect location near the Central Square and, it is evident that the management strives for the highest quality. Excellent Service. Superb breakfast with cooked to order menu, with a great buffet included. Lovely friendly staff even though I arrived with no Czech coins!

Stayed August 2013
Helpful?
3 Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 18 August 2013
Dear Guest,

thank you very much for taking the time to write a review here on Tripadvisor.

We are happy to read that you enjoyed our first class service provided by our professional employees, lovely breakfast and comfortable and beautifuly appointed rooms.

We look forward to welcome you back in the future.

Kind regards
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 July 2013

Kempinski really is a relaxing oasis with its lush garden courtyard, perfect for a drink after a day in town. The BBQ buffet served in the garden was excellent aswell, made to order meats and a nice selection of sides/desserts!
Breakfast was really good, made to order hot dishes and everything you need in bread/pasteries. Theres even sparkling wine, not often you see that at breakfast and a nice touch of that little extra.
Room where clean and had everything you´d expect from a 5star hotel, excellent pillow/duvet menu for example.
Concierge was really helpful and really listend to our needs.

I´ll be back for sure, keep it up Kempinski!

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 18 August 2013
Dear Guest,

thank you very much for your review.
It is our utmost pleasure to hear that you have enjoyed every second of your stay with us.
Be it the beautiful room, our unique garden BBQ or our helpful staff which helped to make your stay very enjoyable.

Looking forward to welcoming you back in the future

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 July 2013

Best room in the house, even though it was warm out, the room was perfect for sleeping. Even had a fan in closet just in case we did not feel cool enough. Management of this hotel is super! Spent 10 days in 2012, and 4 days this summer. Same exact room, and would never want to change. Location is fantastic, quite and close to all attractions. Staff is very friendly, minus an annoying breakfast manager (to loud, and annoying for a person to have to endure in the morning).

Room Tip: The Duplex room is fantastic, a must as it has character and a great bathroom! Looks to the garden...
See more room tips
  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JPS101_67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 18 August 2013
Dear Guest,

thank you very much for taking the time to share your travel experience with other travellers.
We are glad to read that you have enjoyed one of our unique duplex suites.
Moreover we are pleased to read that you keep returning to our hotel.

Looking forward to your next stay with us

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 July 2013

This hotel is delightful. Staff professional and friendly. Lovely peaceful gardens, the perfect place to relax after a hectic day sightseeing, yet it is very central, close to Old Town and New Town too. Perfect.. Good food, chef very imaginative, rooms comfortable and pleasant. Can't fault it. We had a very happy time.

Room Tip: We asked for a room overlooking the garden. here was no noise at all.
See more room tips
  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 27 July 2013
Dear Guest,

thank you very much for sharing your experience with the Tripadvisor community.
We are happy to read that you have enjoyed your stay with us from the comfort of the room to our professional staff.

We are looking forward to welcoming you back in the future.

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 July 2013

I stayed here in June while on a vacation with my Mother. Our plans changed and we decided to rent a car rather than travel on by train. The concierge (who reminded me of the lead singer for Greenday), was extremely helpful. He arranged for the car to be brought to the hotel, he showed me an app to download that would provide driving directions from Prague to Hamburg, and then suggested I buy a phone charger for a car. When he learned that I did not take his advice, he went to his car and gave me his own charger! He was that concerned about us. Our phone battery would definitely have not made it without the charger and thanks to him, the rest of our vacation went very smoothly. Thank you!

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andrea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, 24 July 2013
Dear Guest,

thank you very much for such positive review. I am delighted to read that the service of our concierge Libor made a long lasting memory of your stay with us.

We hope to have the opportunity to welcome you back in the future.

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Prague hotels
Stare Mesto (Old Town)
The Emblem Hotel
The Emblem Hotel
#39 of 670 in Prague
4.5 of 5 bubbles 933 reviews
Stare Mesto (Old Town)
Four Seasons Hotel Prague
Nove Mesto (New Town)
Boscolo Prague, Autograph Collection
Show Prices
Show Prices
Show Prices
Stare Mesto (Old Town)
Grand Hotel Bohemia
Grand Hotel Bohemia
#46 of 670 in Prague
4.5 of 5 bubbles 1,615 reviews
Stare Mesto (Old Town)
Hotel Kings Court
Hotel Kings Court
#54 of 670 in Prague
4.5 of 5 bubbles 2,692 reviews
Stare Mesto (Old Town)
Ventana Hotel Prague
Ventana Hotel Prague
#17 of 670 in Prague
5.0 of 5 bubbles 1,235 reviews
Show Prices
Show Prices
Show Prices

Been to The Grand Mark Prague? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Grand Mark Prague

Property: The Grand Mark Prague
Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Prague
#33 Luxury Hotel in Prague
#34 Romantic Hotel in Prague
#38 Family Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Official Description (provided by the hotel):
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Prestigia, Odigeo and Hotels.com so you can book your The Grand Mark Prague reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kempinski Hybernska Hotel Prague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing