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“Central location, small room”

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The Grand Mark Prague
Ranked #43 of 646 Hotels in Prague
Certificate of Excellence
Reviewed 29 September 2013

This hotel is close to most historic places. This 70 room hotel has very small rooms which are cramped because of too much furniture. However, the beds are very good. The free wifi is not efficient. The breakfast buffet spread is excellent and the service is very good. The staff are excellent and friendly.

  • Stayed: September 2013, travelled on business
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1  Thank drdvg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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626 - 632 of 1,203 reviews

Reviewed 16 September 2013

Prague is a small city, so walking will take you far. Kempinski is located in the heart of Prague! Interior is one of the best I've seen in my short lifetime-- very minimal but warm and sophisticated. Color combinations inside the rooms are suiting and easy on eyes.. Buffet style breakfast was of highest and freshest quality and selection range was wide. Even locals seemed to dine there! Highly recommended.

Room Tip: one side has the street side; the other faces the fountain/quad area of the hotel. both are nice, bu...
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  • Stayed: October 2012, travelled with family
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1  Thank namheekim89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

Wonderful location within walking distance of every attraction. We felt very welcomed by all of the staff. They have tram tickets available for purchase and told us which to take to the Castle. Our room was more than adequate for 2 people and was extremely clean. The lobby is small, but what does that matter? We sat outside in the garden late one night enjoying wine and the beautiful evening. I would stay there again.

Room Tip: Although our room faced the street, it was very quiet.
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  • Stayed: September 2013, travelled as a couple
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1  Thank Mt_VernonTraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

Good location (you could walk to almost everywhere), clean rooms(very nice cleaning staff), very small lobby, beautiful garden, not a welcoming front desk/concierge except for the night shift.
Everything was extra money. Printing at the computer desk was 10cents! Every night the garden and back of lobby(hall) was reserved for private events. Those nights no place to relax for few minutes if you didn't want to stay in your room.

Room Tip: Ask for a room with the garden view. Our room didnt have a view. It was facing an interior court. T...
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  • Stayed: August 2013, travelled with family
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2  Thank sjaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

Let me say that our stay was perfect in every way, and I only gave this hotel a four because I had just come from the Kempinski Vienna, a 5 star hotel in being newly renovated and more luxurious. Our rooms were large and pleasant. The garden in the inner courtyard is perfect for drinks and a lovely evening with family or friends. The location of the hotel is perfect for seeing old city -- just a block outside the touristy areas, which makes is convenient but also quiet. The staff were so helpful for finding taxis and restaurants. We had a fantastic stay!

  • Stayed: August 2013, travelled with family
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1  Thank Vail2Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

If you are planning a trip to Prague, book this hotel now! This five star property is the best value of any in its class in Prague. The staff couldn't be warmer, the location is perfect, the food is delicious, the garden relaxing....oh and the rooms - massive, brand new, extremely comfortable. Plus we were upgraded to a suite in honor of our anniversary. Thank you Thea and the whole Kempinski team for taking such good care of us during our visit.

Stayed: August 2013, travelled as a couple
3  Thank LadyBren85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this reviewResponded 1 December 2013

Dear Guest,

thank you very much for taking the time to share your view of our hotel with the TripAdvisor community.
It is a pleasure to read that you have spent lovely few days in our hotel.
Guest satisfaction is our main goal, seeing such positive comments, is the best reward for us.

We are looking forward to welcoming you back to our hotel in the near future.

Sincerely
Thea Palmer
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2013

Beautiful hotel, perfect location near the Central Square and, it is evident that the management strives for the highest quality. Excellent Service. Superb breakfast with cooked to order menu, with a great buffet included. Lovely friendly staff even though I arrived with no Czech coins!

Stayed: August 2013
3  Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this reviewResponded 18 August 2013

Dear Guest,

thank you very much for taking the time to write a review here on Tripadvisor.

We are happy to read that you enjoyed our first class service provided by our professional employees, lovely breakfast and comfortable and beautifuly appointed rooms.

We look forward to welcome you back in the future.

Kind regards
Thea Palmer
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Mark Prague

Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Prague
#32 Family Hotel in Prague
#34 Romantic Hotel in Prague
#39 Luxury Hotel in Prague
Price Range: £133 - £380 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Official Description (provided by the hotel):
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 
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Also Known As:
Kempinski Hybernska Hotel Prague

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