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“Perfect for fashionable travelers”

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The Grand Mark Prague
Ranked #42 of 649 Hotels in Prague
Certificate of Excellence
Zurich
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect for fashionable travelers”
Reviewed 17 October 2009

Stayed at the Kempinski while attending the EyeForTravel conference in Prague. The hotel is perfectly located, with shopping and tourism attractions all within walking distance. They just celebrated their one year anniversary while I was there. A very contemporary, elegant luxury boutique hotel, with all the amenities of a larger hotel. Including a very, very good restaurant, that serves local cuisine with a contemporary touch. It also serves as the venue for their excellent buffett breakfast. Stayed at one of their Superior Rooms, which are very elegant and specious, and state-of-the art when it comes to in-room technology. Loved the free WI-FI connection. Very convenient is also the hotels own limousine services, with prices that are not much higher then regular taxi rides (read: much lower then the irregular ones.) All in all, the perfect hotel for me. I'll definitely come back.

  • Stayed September 2009, travelled on business
    • Value
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Helpful?
1 Thank fingerprinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHybernska12, Front Office Manager at The Grand Mark Prague, responded to this review, 22 October 2009
Dear Sir,

many thanks for your nice comment and all future recommendations of our hotel. We would be looking forward to welcome you back on your next business trip to Prague. With kind regards, Lucie Sahulova
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Miami, Florida
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 October 2009

Great location, very nice and spacious rooms, cordial / kind / knowledgeable concierge staff, beautiful lobby and retaurant areas, delicious and abundant breakfast, tourist safe, wonderful experience. Highly recommnedable.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
Thank Avishai625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHybernska12, Front Office Manager at The Grand Mark Prague, responded to this review, 15 October 2009
Dear Avisha625,

we are very happy to hear that you have enjoyed the stay with us. As well we would like to thank you for your compliment which is very valuable to all of our employees. With best regards, Lucie Sahulova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 September 2009

I stayed at the hotel for a weekend with my fiance a few weeks ago. This is obviously a very new hotel and situated only a stones throw from the old town square and central prague.

We had a super experience with the hotel - the staff were the best we have experienced in central europe - very attentive, courteous and friendly which is a real bonus in central europe (I don't understand Dr Hope's experiences at all!). There is an large outdoor garden in the back that is a gorgeous spot in the sunshine for a beer and a relaxation. The rooms were perfect - large, spacious, clean and great attention to detail and the room service was the best I have seen.

We had a steak dinner in the garden which was very tasty and the breakfast is to die for.

All in all, we had a great stay in Prague and will certainly return to this charming city and stunning hotel.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank JohnIrelandIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHybernska12, Front Office Manager at The Grand Mark Prague, responded to this review, 15 October 2009
Dear John,

many thanks for your lovely comment and all future recommendations. We would be looking forward to welcome you back at our hotel in near future. With kind regards, Lucie Sahulova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2009

Loved the hotel. Loved the service. Extremely clean. The cleaning staff was excellent and totally trustworthy. I loved the fact that they hanged up couple of shirts that i had thrown on the chair. Totally Did not try the food. The gym was closed for renovation. I wish it had a swimming pool.

  • Stayed September 2009, travelled on business
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank ynuseibeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHybernska12, Front Office Manager at The Grand Mark Prague, responded to this review, 15 October 2009
Dear Ynuseibeh,
we would like to thank you for your very nice comments and feedback. Please note that we would be happy to welcome you in our hotel any time in near future. Kind regards,Lucie Sahulova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
vienna
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 September 2009

We have occupied several rooms and suites at the kempinski Hotel in Prague for few days. As we were checking out, we noticed overcharges all related to the mini-bar at our rooms. Needless to say that were ripped off and that our experience was horrible at that terrible hotel of thieves and crooks. Beware of that Hotel and its Staff and employees. They are con artists in falsifying charge records related to items consumed at the mini-bar. Obviously, we will never use that hotel again. We will instead go to a decent hotel operated by honest personnel. After all decency and honesty matter and these two important features are totally absent at the Kempinski Prague.

Stayed September 2009
Helpful?
8 Thank doctorhope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHybernska, Public Relations Manager at The Grand Mark Prague, responded to this review, 6 October 2009
Dear Madam or Sir:

I am writing in response to the review entitled "Kempinski Prague Thieves" that was published on your site on September 19. The management of Kempinski Hybernska Prague categorically rejects all the claims in this review. We consider it unacceptable for our staff to be libeled as "thieves and crooks." We have looked into this case and have found that our staff acted responsibly and professionally in the face of some egregious behavior on the part of our guests. Suffice it to say that the reviewers should realize that minibar items are not free at any hotel.

As can be clearly seen from other reviews on your site and elsewhere, our guests leave Kempinski Hybernska happy and satisfied with the service of our staff. Our aim is always to provide the highest level of service to all of our guests and to have the opportunity to welcome them back again in the future.

If you have any further questions about this matter or about our hotel, please feel free to contact me at any time.

Sincerely,
Anna Siskova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2009

My friends and I went to Prague for a weekend of VIP clubbing and this hotel made such a difference! I had a superior room and this turned out to be way more than expected. It was very spacious with a large terrace. The room is finished with the highest standard in luxury and technology. The room was always immaculate! We had rooms on the sixth, fifth and third floors, rooms on the sixth and fifth floors have a terrace unlike the third floor which is worth pointing out as it is nice having a drink out there. Besides the room, the rest of the hotel is just as beautiful. During our stay, the hotel was very quiet and peaceful, I never heard any vacuum cleaners or anything outside my room. The back garden is large and relaxing especially when enjoying lunch or dinner. Food in the hotel was delightful and well presented. The breakfast was another surprise! When we made it for breakfast, we found a wide selection of everything you could possibly want. All was fresh and nicely prepared. The service was excellent throughout! Staff were very smart, polite, friendly and helpful. We were driven around with a brand new BMW 7 series and the hotel also provided us with two brand new Mercedes S class to pick us and drive us where we want. Last but not least, the location of this hotel was convenient as it is only 5 to 10 minutes walk to the center of Old Town. Bottom line, I absolutely loved it! Well done Kempinski!

  • Stayed August 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KennethMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 July 2009

My husband and I stayed for three nights in the Kempinski and were blown away by pretty much every aspect of it. The staff is, hands down, the best hotel staff I have ever encountered--lovely, smart, interactive, considerate and full of smiles. The bed was a dream to sleep in--once we got them to give us an extra sheet (a duvet alone is too warm for us in the summer)--with lots of marvelous soft pillows. The rooms are quiet and exceedingly comfortable. Our room rate included breakfast and, oh! what a breakfast! Delicious, filling and almost too pretty to eat! Internet was free--always a plus--and the one meal we ate there was excellent. The location is perfect--an easy walk to the heart of town.

I would stay at the Kempinski again in a heartbeat!

Stayed July 2009, travelled as a couple
Helpful?
Thank LDGrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grand Mark Prague

Property: The Grand Mark Prague
Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Prague
#34 Romantic Hotel in Prague
#38 Family Hotel in Prague
#38 Luxury Hotel in Prague
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Official Description (provided by the hotel):
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 
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Also Known As:
Kempinski Hybernska Hotel Prague

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