We stayed here for 3 nights at the Junior Suite. The room was spacious and air-conditioned. We walked all the way from the metro station (highly recommend not to if you're carrying luggage - we didn't see any taxi tho). When we check-in, there was a little drama that the reception cannot accept my credit because the card I present cannot match with the one I used to pre-paid (explained to her that my card has been stolen and have shown her my passport and the online banking transaction, but she's still showing a uncertain face). At the end, she said that she trusted me. (In my prospective, I've shown her what I can already). I asked if there's any high floor room, she said 'you've booked a junior suite, it's already good'. I'm not asking for an upgrade!!!!! What an attitude!
Wifi is only free in the lobby. So we choose to pay for wifi. It said we can connect up to 3 devices. But my iPad cannot get connected at all! Called for help, the tall guy came in and tried to help. He was trying very hard but still cannot connect. Then the hotel told me that safari may be blocked and they'll ask the service provider. But no one ask or help us again. (We stayed for 3 nights!)
Besides the above, the bed and pillows are comfortable! And the room services are tasty and not expensive compare to what you can get at the old town. Prague is not that big so you can walk around easily.
- Official Description (provided by the hotel):
- Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more less
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- Also Known As:
- Sheraton Prague