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“Only superlatives”

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Augustine, a Luxury Collection Hotel, Prague
Ranked #29 of 672 Hotels in Prague
Certificate of Excellence
Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Only superlatives”
5 of 5 bubbles Reviewed 9 April 2014

Outstanding location. Excellent, very friendly service. Spotless, quiet room. The restaurant is also worth recommending, not just for the great breakfast but also for lunch or dinner. Obviously exclusive -- you won't find a tour bus here -- but in no way pretentious. I stayed for three nights and was sorry to leave. I'll definitely return.

Room Tip: My room had a view up to the Castle above the quiet monastery courtyard.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gli14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matej V, Manager at Augustine, a Luxury Collection Hotel, Prague, responded to this review, 18 April 2014
Dear guest,

I´m glad to learn that you enjoyed your stay with us and that you pointing out our high quality level of service. We are here for you at The Augustine at your service and we are looking for your future visit with us!

Thank you

Matej Vyskocil
Resident Manager
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637 reviews from our community

Traveller rating
    540
    64
    16
    9
    8
See reviews for
121
285
31
99
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 March 2014

Excellent hotel in a very nice old Monastery. Everything was perfect, from arrival to departure. Location is close to old castle, 5 minutes from City center and Charles Bridge. Only the price is somehow too high, but I guess booking there, we received what we expect for that level of high class hotel. Recommended.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavidVander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matej V, Manager at Augustine, a Luxury Collection Hotel, Prague, responded to this review, 7 April 2014
Dear guests,

thank you for your kind words about our services. We are delighted to learn that you enjoyed every moment of your stay at The Augustine. We are looking forward to welcome you or your friends back at The Augustine.

With best regards

Matej Vyskocil
Resident Manager
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Geraardsbergen, Belgium
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

This hotel is one NOT to miss.
Set in the centre of prague, a beautiful old monastery now a hotel.
As soon as you arrive all the staff are wonderful, helpful,polite, and cannot do enough to help you enjoy your stay.
Rooms are excellent, super clean, and well maintained.
Breakfast was super, we also dined in the hotel on the first evening, service super and food good, a good selection of wines as well.
I will be going again, can't wait!
Gilleken Belgium.

Room Tip: no need as all the rooms we saw are super.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gilleken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matej V, Manager at Augustine, a Luxury Collection Hotel, Prague, responded to this review, 7 April 2014
Dear valued guest,

we are truly happy for your words full of praise to the services, location and also layout of our hotel!
I can assure you on behalf of the entire team that we will continue to do the utmost so that during your next visit we are even exceeding your already high expectations.

Thank you!

Matej Vyskocil
Resident Manager
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Saint-Paul-les-Durance, France
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 March 2014 via mobile

I stayed only 1 night there but wish I had stayed longer to enjoy the place. Beautiful architecture, Large room with all amenities. Huge bathroom. Very helpful staff. Can recommend to anyone. Why is this hotel only 42 on list in Prague?

Stayed March 2014, travelled solo
Helpful?
2 Thank PatrGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
1 review
4 of 5 bubbles Reviewed 13 March 2014

Very good service, very nice surrounding of an old monastry, great food! When you enter the yard you feel like you have entered a different world, very clean and very worldly in comparison to the rest of the city.

  • Stayed March 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank Romy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matej V, Manager at Augustine, a Luxury Collection Hotel, Prague, responded to this review, 17 March 2014
Dear valuable guest,

thank you for your positive feedback about your stay at The Augustine. It´s a pity we didn´t meet fully your expectations. We certainly hope to welcome you back and to be able to score 5 out of 5 and meet your needs 100% during your next stay. Please don´t hesitate to contact me with further reservation at The Augustine.

With best regards from Prague

Matej Vyskocil
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
1 review
5 of 5 bubbles Reviewed 10 March 2014

Great location, 2 minutes from Mala Strana and 8 minutes by walk from the old city place.
Classic room was quiet, spacious for 2 with a nice decoration (especially in the bathroom). Very clean (we realized that cleaning was done even more than once a day!).
Even though it seems like we came at a time of a year where the hotel was not too crowded (late February), it is probably one of the top hotels I’ve ever stayed in for 3 main reasons:
- Staff: very professional (cleaning, restaurant, spa…) and nice,
- Spa : definite plus. Access to sauna and hammam (always at the right temperature) free of charge. Took a chackra couple massage worth the price.
- Food : Great diner (had the rabbit and a nice red wine). Breakfast was good with a choice of different pastries and hot breakfast included.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

Not only is this beautiful hotel in a wonderful location but its staff are all very helpful and friendly. The hotel has a very well balanced blend of the old with the new and the atmosphere also balances formal and friendly very well. I have absolutely no hesitation in recommending this hotel. I was there on business but will go back for a weekend with my wife next time we are in Prague.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Augustine, a Luxury Collection Hotel, Prague

Property: Augustine, a Luxury Collection Hotel, Prague
Address: Letenska 12/33 | Lesser Town, Prague 118 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Prague
#4 Spa Hotel in Prague
#13 Family Hotel in Prague
#20 Romantic Hotel in Prague
#25 Luxury Hotel in Prague
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Augustine, a Luxury Collection Hotel, Prague 5*
Number of rooms: 101
Official Description (provided by the hotel):
Augustine, a Luxury Collection Hotel, Prague. A Zen like repose. Welcoming,with fine restaurant, calm and alluringly minimalist, beautifully set, in juxtoposition to Prague's surrounding wealth of baroque, and rococo history. A wondrously converted monastery, The Augustine's five stars, deserves a sixth - which is the one that takes you into a new realm of luxury hotel experience, a journey into the only place where time stands still... ... more   less 
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Also Known As:
Rocco Forte The Augustine Hotel Prague

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