This hotel has a certain simple elegance that is very hard to achieve. Nothing feels contrived in its decor and it has none of that snobbish imitation nonsense. Staff is well trained and eager to help in every way. We had one tiny wrinkle in the stay and it was handled perfectly by Matej and Marketa two of the hotel managers. How the whole staff knew me by name after just a day is still a puzzle to me as well. Two things that were just very cool though 1)the doorman (Pavel) wanting to go out to the shopping street with an umbrella when it started to pour and my wife had not returned with me to the hotel (lagging behind to buy some incidentals). just a great guy who takes his job seriously. 2) 11 days after we stayed at the hotel we went back before our flight for some drinks and the doorman (Rastilov) without hesitation welcomed us by name.
I used the fine hotel program from Amex and it came with a super breakfast buffet as well as a cooked entree. This is a great choice in Prague.
- Official Description (provided by the hotel):
- Augustine, a Luxury Collection Hotel, Prague. A Zen like repose. Welcoming,with fine restaurant, calm and alluringly minimalist, beautifully set, in juxtoposition to Prague's surrounding wealth of baroque, and rococo history. A wondrously converted monastery, The Augustine's five stars, deserves a sixth - which is the one that takes you into a new realm of luxury hotel experience, a journey into the only place where time stands still... ... more less
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- Also Known As:
- Rocco Forte The Augustine Hotel Prague