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“very simple elegance”

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Augustine, a Luxury Collection Hotel, Prague
Ranked #33 of 649 Hotels in Prague
Certificate of Excellence
New York City, New York
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“very simple elegance”
Reviewed 10 August 2014

This hotel has a certain simple elegance that is very hard to achieve. Nothing feels contrived in its decor and it has none of that snobbish imitation nonsense. Staff is well trained and eager to help in every way. We had one tiny wrinkle in the stay and it was handled perfectly by Matej and Marketa two of the hotel managers. How the whole staff knew me by name after just a day is still a puzzle to me as well. Two things that were just very cool though 1)the doorman (Pavel) wanting to go out to the shopping street with an umbrella when it started to pour and my wife had not returned with me to the hotel (lagging behind to buy some incidentals). just a great guy who takes his job seriously. 2) 11 days after we stayed at the hotel we went back before our flight for some drinks and the doorman (Rastilov) without hesitation welcomed us by name.
I used the fine hotel program from Amex and it came with a super breakfast buffet as well as a cooked entree. This is a great choice in Prague.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank travelguy500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matej V, Manager at Augustine, a Luxury Collection Hotel, Prague, responded to this review, 25 August 2014
Dear Guest,

it was a real pleasure to have you with us since all our staff members enjoyed very much your presence at The Augustine. We are really looking forward to welcome you soon back with us and you can rest assured, that we will recognize you and remember your name again!

With warmest regards from Prague

Matej Vyskocil
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
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English first
Grosseto, Italy
Level Contributor
186 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 10 August 2014

I'm really in trouble: dunno where to start. Maybe from the best location in Prague, allowing you to visit all the wonderful city not to use any transportation, but only walking? Or from the warm welcome, with a rose Spumante? Or from the wonderful room with wooden elements and outstanding view on the Castle? Why not from the wonderful breakfast, served by wonderful staff? Or going on with the SPA or with the St Thomas beer served in the bar? I really do not know. The only thing I'm sure, is that there is no other suggestion for an accommodation in Prague but the Augustine. Thank you to all the staff and the management.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Ciopman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 August 2014 via mobile

We stayed at The Augustine for 4 nights and were blown away by the accommodation and service offered by this hotel. From the moment we checked in until the time we left we were treated like royalty. Daniel, Martin and the rest of the staff were attentive without being obtrusive and answered all of our questions cheerfully. Our 'Classic' room was spacious and beautifully decorated with a full size bathroom. Conveniently located to Prague Castle and the Charles Bridge this converted monastery is one of he best places to stay in Prague. Can't recommend it highly enough!

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Lynbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matej V, Manager at Augustine, a Luxury Collection Hotel, Prague, responded to this review, 19 August 2014
Dear Guest,

thank you very much for your kind review about your stay with us at The Augustine! We are glad that you enjoyed your stay with us and that our service exceeded your expectation. We truly hope to have the opportunity to welcome you back again with us.

With regards from Prague

Matej Vyskocil
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 August 2014

Gorgeous hotel, nothing to fault...one of the most beautiful buildings and brilliantly converted to a hotel. Staff were outstanding. What an amazing experience!
Hidden costs (car etc) but what would you expect from a 5 star hotel?

  • Stayed September 2013, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank weekell75Galway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matej V, Manager at Augustine, a Luxury Collection Hotel, Prague, responded to this review, 8 August 2014
Dear Guest,

we truly appreciate your kind review about your stay at The Augustine. I´m personally very happy, that your experience with our service was amazing and that you liked the hotel as such.

We hope to have an opportunity to welcome you or your family back with us!

With best regards from Prague

Matej Vyskocil
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge, Louisiana
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

My husband and I recently stayed at The Augustine for two nights for our 35th wedding anniversary. All of the staff were outstanding, so helpful in every way. We felt like royalty and would definitely stay at The Augustine again. Beautiful hotel, outstanding amenities, very classy, and in a perfect quiet location yet right near all the major sites in Prague! The tour guide, George, that the hotel got for us was outstanding. The Augustine really made our stay in Prague
just perfect! Thanks for a wonderful memory!

Room Tip: We upgraded to the monastery side of the hotel. Beautiful and quiet.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank gardenmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 August 2014

Beauty, serenity, luxury all come to mind - this hotel is a fully renovated gem which still houses a part of the original monastery. Within easy reach of the Charles Bridge and the castle we could not have asked for a better location. The staff treated us like royalty and were very helpful in both restaurant suggestions and arranging for a private tour guide. If you are visiting Prague and are willing to splurge a little then I would highly recommend this property.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GelDelV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matej V, Manager at Augustine, a Luxury Collection Hotel, Prague, responded to this review, 7 August 2014
Dear Guests,

we as entire team of The Augustine truly appreciate your highly positive comments about your stay with us. We are glad that you enjoyed our service and also the beautiful surroundings of our property. We are looking forward to welcome you back with us!

With best regards from Prague

Matej Vyskocil
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wheeling, West Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014

If you are in need of luxury accommodations in Prague, The Augustine is, hands down, the place to stay. Set in a quiet courtyard in Mala Strana, with excellent access to all major sites and neighborhoods, this elegant and charming hotel is as good as it gets, in Prague or anywhere else, for that matter. The staff is incredibly friendly, responsive and respectful. The decor is impeccable, and there was nothing we needed that was not readily addressed. We did not have dinner in the restaurant, but we did have drinks and breakfast. In both instances, we had the option to sit inside or out, the food was delicious, and the wait staff delightful. The hotel brews its own beer (I think the name is St. Thomas), and I found the dark version thereof to be delicious. All five members of our party were absolutely delighted. Stay there; you won't regret it.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matej V, Manager at Augustine, a Luxury Collection Hotel, Prague, responded to this review, 5 August 2014
Dear Paul T,

thank you for your review on your recent stay at The Augustine. I´m delighted to learn that you are pointing out the level of service delivered at our property. Our famous St. Thomas dark beer is unique to us and I´m happy that you enjoyed it.

We thank you for your stay with us and hope to have an opportunity to welcome you or your friends back to The Augustine.

Matej Vyskocil
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Augustine, a Luxury Collection Hotel, Prague

Property: Augustine, a Luxury Collection Hotel, Prague
Address: Letenska 12/33 | Lesser Town, Prague 118 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Prague
#5 Spa Hotel in Prague
#13 Family Hotel in Prague
#20 Romantic Hotel in Prague
#30 Luxury Hotel in Prague
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Augustine, a Luxury Collection Hotel, Prague 5*
Number of rooms: 101
Official Description (provided by the hotel):
Augustine, a Luxury Collection Hotel, Prague. A Zen like repose. Welcoming,with fine restaurant, calm and alluringly minimalist, beautifully set, in juxtoposition to Prague's surrounding wealth of baroque, and rococo history. A wondrously converted monastery, The Augustine's five stars, deserves a sixth - which is the one that takes you into a new realm of luxury hotel experience, a journey into the only place where time stands still... ... more   less 
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Also Known As:
Rocco Forte The Augustine Hotel Prague

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