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“Great Hotel”

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Luxury Family Hotel Royal Palace
Ranked #205 of 670 Hotels in Prague
Certificate of Excellence
Hatfield Herts
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed 29 April 2013

This is a really nice hotel, located in the perfect position for all your tourist sites. Charles Bridge and Old Town 1 way and Castle the other. We had a 5th room floor with a outstanding view of the castle. The hotel is small and very clean. The staff are attentive and helpful at all times. The room was very nice and modern with nice layout and kept very clean by maids.There is no tea or coffee facilitys,however its made very clear on arrival that drinks will be bought to your room at any time of the day free of charge.
Breakfast was very good and had a very nice range of items. On a slighty negative note I would have to say that the young lady working the breakfast area should get some help. She was rushed off her feet trying to restet tables and help guests.
Also when checking out I asked for a taxi and ended up with a private service that cost me a lot more money than a cab.
All that said I would have no problem what so ever of staying here again should I be in Prague.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nickjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitekKlima, Manager at Luxury Family Hotel Royal Palace, responded to this review, 26 July 2013
Dear Valuable Guest,

We are very grateful for your comments and for your recent stay at the Best Western Premier Hotel Royal Palace! We are pleased to hear that you were satisfied with the services that the hotel provides, the hotels location and your room.
We are also very sorry that you felt that our private transport service was expensive but we are positive that your expectations will be met by your next visit.
We look forward to welcoming you in our hotel in Prague in the near future!

Many thanks and kind regards,
Lucie Podrabská
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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466 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Scarborough, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 5 April 2013

This hotel is situated in a quiet part of the old city, across the river from Wenseslas Square. The bedroom was warm and comfortable with all the facilities I expected from a 3/4 star hotel. It was a bit of a bind not having tea-making facilities in the room, but tea and coffee was available via room service for the price of a tip!

The staff were very helpful with a problem we encountered with a brewery visit which didn't take place and got us our money back. Breakfast was so-so, fruit juices not freshly squeezed but otherwise OK.

The real joy for us was the hotel location which required us to walk over Charles Bridge regularly to get to most of the City. Even in cold, snowy conditions the bridge is a delight and the views from the bridge are superb. All in all, a good value hotel with good staff.

Room Tip: Try to book a room on the 3rd floor or higher, since the lower rooms have little or no outlook and i...
See more room tips
  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Antony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitekKlima, Manager at Luxury Family Hotel Royal Palace, responded to this review, 8 April 2013
Dear Valuable Guest,
thank you very much for your recent stay and your kind comments about The Best Western Premier Hotel Royal Palace!
We were very pleased to read that you enjoyed your visit and you were satisfied with our staff, services and location.
On behalf of the entire team, I thank you again for your feedback and look forward to welcoming you back on your next visit to Prague!
Sincerely yours,
Vitek Klima
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 30 March 2013 via mobile

Hotel with good location inbetween the castle and the Charles bridge over the Vltava river. We stayed at fifth floor and we have an impressive view of the castle and gardens. The rooms were nice and clean. The free wifi didn't work though. The full breakfast was less impressive as there was not enough choice and the quality of the products had room for improvement. The most dissapointing fact was the absence of a hotel parking which is usual for 4* hotels. Instead the hotel charged us Per day for a townhall parking spot on the street at a huge rate of 32€ daily. In general the personnel did their best and they were friendly for a family travelling with kids.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adimaritoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitekKlima, Manager at Luxury Family Hotel Royal Palace, responded to this review, 8 April 2013
Dear Valuable Guest,
thank you for your stay and your kind comments about The Best Western Premier Hotel Royal Palace!
We are very pleased to read that you enjoyed your visit and you vere satisfied with the services offered, the comfort of your room and hotel´s location.
We are very sorry you felt that our parking fee was expensive and breakfast less impressive.
We are grateful for your comments as such information enables us to continually improve the service we are offering and we thank you for your support.
We truly hope to see you again soon for your next stay in Prague.
Yours sincerely,
Vitek Klima
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 23 February 2013

Stayed at the royal palace hotel for 3 nights in double room. well laid out, very beautiful but a wee bit small. very comfortable place to stay after walking all day. very good choice for breakfast. hot breakfast consists of fried/scrambled eggs, peppers, bacon and sausage. plenty of cereals, breads, pastries and cold meats. Staff were very friendly and helpful as are the Czech people in general. the hotel is only a few minutes walk to charles bridge so it's an excellent location to see all the sights. hotel room was immaculately clean and tidied each day. one negative point just to make people aware is food and drink are expensive in the hotel and room service charge would cost 400kr (€18). hotel even organised a car to take us to the airport which saved time and money. All in all a brilliant city break, great views, lovely food and great beer. A magical city with the snow covered landscape

Room Tip: look for a room with a view of prague castle
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitekKlima, Manager at Luxury Family Hotel Royal Palace, responded to this review, 19 March 2013
Dear Valuable Guest,
thank you for your stay and your kind comments about The Best Western Premier Hotel Royal Palace!
We are very pleased to read that you enjoyed your visit and you vere satisfied with the services offered, the comfort of your room and hotel´s location.
We are very sorry you felt that drinks and food are expensive at our bar and restaurant. But you could find a lot of pubs, bars and restaurants with lower prices close to our hotel. Our staff could recommend you some of them.
We truly hope to see you again soon for your next stay in Prague.
Yours sincerely,
Vitek Klima
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 February 2013

I stayed with my girlfriend at this hotel two weeks ago and we enjoyed every moment in Prague. We got the room immediately after our arrival and we stayed in the room 403. The room was luxuriously equipped by the large king size bed with extremely comfortable blankes and pillows... like we would be sleeping in the heaven... with unbelievable view of Prague Castle or palace. We also have visited hotel´s whirlpool, sauna and steam bath at no extra charges and we got all of this on private basis. Perfect place for couples or honeymooners!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitekKlima, Manager at Luxury Family Hotel Royal Palace, responded to this review, 19 March 2013
Dear Valuable Guest,
thank you for your stay and your kind comments about Best Western Premier Hotel Royal Palace!
We are very pleased to read that you enjoyed your visit and you were satisfied with the other services offered, the comfort of your room, the wellness centre and the hotel´s location.
On behalf of the entire team at our hotel, I thank you again for your feedback and look forward to welcoming you back on your next visit to Prague!
Sincerely yours,
Vitek Klima
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
N.Y.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 February 2013

I can do no more than agree with the other reviews. The hotel is fantastic. The rooms is conveinient and well equiped with all necessary. Breakfest is wonderful and so personal, because the hotel is reletively small, you feel like everyone is serving you.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DominikC123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitekKlima, Manager at Luxury Family Hotel Royal Palace, responded to this review, 19 March 2013
Dear Valuable Guest,
thank you for your stay and your kind comments about our hotel! We were very pleased to read that you enjoyed your visit and you vere satisfied with the services offered, the comfort of your room, breakfast and hotel´s location.
On behalf of the entire team of our hotel, I thank you again for your feedback and look forward to welcoming you back on your next visit to Prague!
Sincerely yours,
Vitek Klima
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 February 2013

We were staying at this hotel during January 2013 and we spent there absolutely amazing 4 nights. Upon our arrival early in the morning, staff at the front desk gave us the room immediately and I really didnt expect that we will have such a amazing view of Prague Castle and some other garden. As some other visitors of the hotel were complaining about the breakfast, I must admit, that breakfast was very rich with big variety of hot dishes and cold dishes. We even ordered very delicious omelette. Room was very clean with spacious bathroom and I would recommend to visit also hotels wellness area, where you will have guaranteed privacy without other guests. Anything what I need concerning my tours, transfers etc. was handled by hotel reception perfectly and everybody was smiling and extremely polite. We will return again and I recommend this place for your short city break trip!!!!!!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Justine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitekKlima, Manager at Luxury Family Hotel Royal Palace, responded to this review, 10 February 2013
Dear Valuable Guest,
thank you for your stay and your kind comments about our hotel! We were very pleased to read that you enjoyed your visit and you vere satisfied with our staff, the services offered, the comfort of your room and hotel´s location.
On behalf of the entire team of our hotel, I thank you again for your feedback and look forward to welcoming you back on your next visit to Prague!
Sincerely yours,
Vitek Klima
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luxury Family Hotel Royal Palace

Property: Luxury Family Hotel Royal Palace
Address: Letenska 594/11, Prague 118 00, Czech Republic (Formerly BEST WESTERN PREMIER Hotel Royal Palace)
Phone Number:
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #205 of 670 Hotels in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Luxury Family Hotel Royal Palace 5*
Number of rooms: 36
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