We arrived after a 5 hour train ride and a taxi ride we arrived at the hotel to be advised that there were no vacancies. We booked over a month prior. Rather than send us to another best western we were sent to a five star hotel. Whilst you might wonder why this would be an inconvenience we picked the original hotel for its location and amenities that fitted with our requirements. The we hotel was in a more touristy area in another part of the city. We had to wait over an hour for another cab to pick us up and take us to the new hotel.while we were waiting we were not offered any refreshments. To top it off our pre payment authorisation could not be lifted and we have to wait for it to lapse as well as ay for the new hotel. Not very appy
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