This is our 4th family trip to Europe in recent years. The location of this apartment is EXCELLENT! The apartment was very clean however 2 things happened during our stay to have me give this place a not so great review. We had no hot water in our apartment the first day and it was fixed but since we were only there 2 days, half the time no hot water. The second this is really bad. We asked the front desk staff for late check out. Could we please check out at noon instead of 10 am? We were not leaving Prague until 23:00 and wanted to let our 3 children sleep if possible. The very nice gentleman at the front desk said fine. No problem. I was thinking this sort of made up for the no hot water. However at 10:40, a VERY ANGRY cleaning lady rang our bell and said we had to leave now. She would be back in 5 minutes. We started to scramble, woke our 3 children up and tried to hurry and finish packing. She came back again 5 minutes later and started screaming at us. Not really what we want on vacation. We told her we had approval to stay until 12 and she did not care. She kept yelling at us to get out. We were finally out by 11:05 but it really changed my opinion of our Prague experience. We were yelled at, glared at and screamed at by a maid. This has never happened to us before. So, if you would like to spend a little extra money to stay in Old Town Square and don't care that much about service, this is the place for you.
- Official Description (provided by the hotel):
- Visitors who make this flagship address, mere steps from Old Town Square, their temporary home will enjoy the finest living in Prague. This building is protected by UNESCO, and has been comprehensively restored. Partly overlooking the charming Male Namesti square, adjacent to Old Town Square on one side and Karlova street on the other, the property is convenient to the city center. The building has a lift and an around the clock reception desk. ... more less
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