My boyfriend and I booked this place online, for 2 nights. When we arrived outside the building and rang the doorbell marked "astra" NOBODY came. Reception wasn't supposed to close until 7pm and it was only about 6:20pm. Some guys who lived there let us in and we discovered that the reception area was locked and nobody was coming to the door. They also let me use their phone to call the contact number in our confirmation email, which was NOT IN SERVICE. We wasted a good few hours of our trip trying to find somewhere else to stay. We returned the next morning to see if anyone was there, nope! Empty! We haven't heard a word from them.