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Holiday Inn Prague Airport
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Reviews (503)
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All reviewsfree shuttlean early flightihg memberon demandshuttle servicenext morningbusiness stayone night stayshort stayexecutive roomnight's sleepmodern hotelbed was comfortablethe hotel offersroom was largepublic transportexcellent hotel
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201 - 206 of 503 reviews
Reviewed 27 March 2014

It's OK. First the good. Rooms are fine. Small, but contain all the necessities. Bed good. Bathroom small but efficiently planned.
The bad is location. Nothing around. You are marooned and have to eat at their seriously over priced and mediocre restaurant.
If you must be at the airport, it will do.

Stayed: March 2014, travelled as a couple
Thank Minnetonkalady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Prague Airport, responded to this reviewResponded 12 April 2014

Dear Minnetonkalady,

Thank you for taking the time to express your thoughts and concerns. It is great to hear you appreciate the room you had. We strive to give great and impressive service to all of our guests and it is regrettable you were not fully satisfied with your experience with us. Please remain assured that we have recorded your comments and will forward them to the appropriate departments for future considerations. We value your feedback and we hope to have the pleasure in welcoming you back again very soon.

Once again many thanks for your review and have a wonderful day!

Sincerely,

Karen C
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

This is good hotel near Prague airport. You can find intercoms near Exits from Terminal 1 and Terminal 2, shuttle bus was within 10 min. You can walk to both Terminals, it is about 200 meters to Terminal 1, a bit more to Terminal 2. Public transport is not a problem as there are good bus connection to Metro stations. It is advisable to buy public transport tickets in special boots inside Airport Terminals. There is a Billa supermarket opened between Terminal 1 and 2, which is convenient.

  • Stayed: March 2014, travelled on business
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2  Thank Mikemsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

Nice hotel for getting a good nights sleep. Very clean modern hotel with all the amenities. Mini bar with snacks. Complimentary tea coffee etc. The beds are quite comfortable. Bar and restaurant are reasonable however service is great.

  • Stayed: March 2014, travelled on business
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1  Thank Rajgts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

We were told bfast included yesterday, had it, then today at check out 25USD per person (!!!!!). Front desk extremely rude and unhelpful. Asked for airport bus times, was yelled at and told to figure it out ourselves. Broken shower faucet, never fixed. Housekeeping made the bed and nothing else--no restocking of coffee, no cup replacements, even left old coffee out and gave us spoons that had lipstick on them. Gross. Heater stuck on, room sweltering. Melted minibar items! Told front desk but need to verify we won't get charged for them as no one seemed to care. No one was nice or helpful. I've never been treated so poorly at a hotel.

Room Tip: Just do not stay here, Manager responded with Sorry for you bad stay, we will try to do better next time
  • Stayed: March 2014, travelled as a couple
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Thank 872eddy2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Prague Airport, responded to this reviewResponded 24 March 2014

Dear 872eddy2011,

We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding your stay.

Sincerely,

Karen G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

Lovely new Holiday Inn. Cool architecture and very comfortable rooms. Nice bedding, large flat screen tvs, nice bathrooms and showers and large windows that brighten up the place. The whole hotel was sparkling clean. The staff were super helpful even loaning an adapter and helping with public transit arrangements. The shuttle to the very nearly airport terminals is super efficient. I was a little nervous about staying so far from the center, but the public transportation was really convenient (bus to metro stops right by hotel) and made it actually very convenient. They have a bar and restaurant which I didn't use. I thought the 15 Euro breakfast was a bit spendy for my taste although I realize this is fairly normal in European hotels catering to business travellers. The one drawback is that there are no restaurants or shops real close. there is a Shell gas station and convenience store a 5 minute walk away where we were able to stock up on snacks. I'd stay here again if the needs arises.

Room Tip: Higher up is probably better. I stayed on 4th floor which was nice.
  • Stayed: February 2014, travelled on business
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1  Thank Eric N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brusak, Director of Sales at Holiday Inn Prague Airport, responded to this reviewResponded 27 February 2014

Dear Eric N,

I would like to personally thank you for taking the time to write your comments, and to give us this positive review.
Our staff are very much dedicated to providing exceptional customer service for every guest, every time.

Radek Brusak
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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