I booked this hotel for a surprise weekend away in March for me & my partners 7 year anniversary. All I can say is that neither of us were left dissapointed, the staff were more than helpful & happily arranged an early check in with roses & champagne on arrival. We also paid to be upgraded to an excecutive room which I would definitely recommend, the rooms were spacious and decorated beautifully.
Also do not be put off by the location as it's only a short tram ride from the city centre & there are nice restaurants & pubs near by. All in all I would definitely recommend this hotel to friends & I hope to visit again sometime soon.More