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“Place is fine, but service can be poor”
Review of Hotel White House

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Hotel White House
Ranked #521 of 651 Hotels in Prague
St. Petersburg, Russia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Place is fine, but service can be poor”
Reviewed 25 April 2014

Perhaps we were unlucky, but the stay was rather average. The location is fine, some 15 minutes walk to the metro, the rooms are not big, but provide sufficient space, and they look quite cosy. Also they have a swimming pool that you can use for free, and that's quite pleasant. Breakfast is also tasty. But the heating broke down on the first night of our stay, and they fixed it only two days later. We expressed our dissatisfaction and got a radiator, but people we met at breakfast complained that they were cold. On the first day we wanted one towel replaced and put it on the floor as requested by the traditional sign, but in the evening we found it neetly hanging on the battery. We had it replaced at the reception. I had some stomach problems and wanted some chicken broth. It turned out difficult to explain that, but we even drew pictures and thought we managed to get understood. But finally I got only boilt chicken breast without any broth (which shoud have been water and sault only), upon request they brought the broth as well, but it tasted like vinegar, and the breast itself was quite stale, so we preferred dining somewhere in the center after that. However they admitted the problem and we did not have to pay for the chicken. Also the walls are rather thin, but if you walk all day round, nothing can disturb your sleep. I was too satisfied with Prague to feel upset by all those things, but I thing mom would have been more pleased, had not it been for these issues. Swimming pool was the only thing that reconsiled her with the hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Czech first
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2013

stayed September 2013. the hotel was clean and the rooms were comfortable, good shower. breakfast was buffet, good and served up to 10 am. restaurant was average. location was good, 10 minutes to nearest metro, one line takes five stops to the city centre, costs about one euro. area seemed safe and quiet. staff were friendly and spoke English.
on the negative side, the walls were paper-thin -- you could hear everything your neighbours were doing, even when they were just talking normally. I was lucky in that I had quiet neighbours. also, I could not find any tv channels in English ... maybe there were some and a little more investigation would have found them.
overall, I would recommend.

Room Tip: if you go in colder months, check that the heating in your room is working ... this didn't alway...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 May 2013

The rooms are clean, the beds comfortable and the towels changed daily. We had a great view from our room. The breakfast is basic, but the dinner is really tastefull and at a better price than in the city. The view from the restaurant is amazing! The receptionist was very friendly and helpfull. One can buy the metro tickets from the reception. I actually recommend this, because at the closest metro station the ticket machine accepts only small coins (their currency, of course). The distance with the metro to the city center is 5-10 minutes and you don't have to wait more than 5 minutes for the next train.
The only thing that bother us, was that the walls are a bit thin, meaning that you could hear in the morning the not nice neighbours who were slammin their door.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alina_vo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel White House

Property: Hotel White House
Address: Markova 594/10 | Jinonice, Prague 158 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #521 of 651 Hotels in Prague
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel White House 3*
Number of rooms: 40
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