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“Great food, location and service”
Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #191 of 5,468 Restaurants in Prague
Certificate of Excellence
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Bar Scene, Special Occasion Dining, Groups, Child-friendly
Dining options: Lunch, Breakfast, Dinner, After-hours, Delivery, Reservations
Neighbourhood: Stare Mesto (Old Town)
Orlando, Florida
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great food, location and service”
Reviewed 25 June 2014

We had two great meals here during our trip to Prague. The manager was great and the food was delicious. Even better was the air conditioning on a very hot day. :-)

Visited June 2014
Helpful?
Thank JPKSchrader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeP, Manager at Hard Rock Cafe, responded to this review, 2 July 2014
Hello to Orlando, Kentucky,

Thank you for leaving us a review, we are over the moon you had some great meals at our Cafe on your visit to Prague. Yes you are right there is nothing better than a cool breeze when the sun gets too much, apart from a lovely cocktail to go with it! We hope to see you again in the near future.

Best Wishes,

Andrew Golding
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
39 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Great team”
Reviewed 23 June 2014

Short and sweet. Best team with excellent service. Manager and waiter made effort to ensure that we are happy with the service and food, asked for feedbacks, friendly and welcoming. Not to mention delish food...

Visited June 2014
Helpful?
Thank Nurul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeP, Manager at Hard Rock Cafe, responded to this review, 2 July 2014
Thank you for leaving us the feedback,


As you noticed ''All is one'' at the Hard Rock Cafe, we like to work as a team!. Nothing is too much effort for us and we are pleased we delivered on the food and service you received on your visit. Thanks again for taking the time to write a review, come and see us again soon!

Best Wishes,

Andrew Golding
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great place!”
Reviewed 22 June 2014

Brilliant place to eat, chill and be lively later! Menu was great and when the food arrived it was well presented and perfectly cooked. The atmosphere in the restaurant is great and the staff were superb. Later on in the evening there was live music as yo would expect in the Hard Rock Cafe and it didn't disappoint. Fantastic service, great value and brilliant atmosphere. Very highly recommended!

Visited January 2014
Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeP, Manager at Hard Rock Cafe, responded to this review, 2 July 2014
Dear Fellow Rocker,

Thank you for the awesome review, you have blown us away! We are so pleased you had a great dining experience including food, service and also got to benefit from our live entertainment. We look forward to seeing you again in the near future.

Best Wishes,

Andrew Golding
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parker, Colorado
Level Contributor
135 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Extremely slow service. High Prices.”
Reviewed 19 June 2014

This location is good. Just typical American food in a Czech setting. Waiter was more interested in other people in our party and just chatting with them rather than getting drinks for us. Prices were very high considering what the costs of other places nearby are.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Craig H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeP, Manager at Hard Rock Cafe, responded to this review, 2 July 2014
Dear Craig,

Thank you for giving us your review,

We are sad that our service sounds like it did not hit the standard that we know Hard Rock can be on this occasion, this is very disappointing. Every day we sound check all feedbacks from our customers with the aim to deliver kick @ss service. If you are ever back in Prague please ask for myself at the host stand and I will ensure you are blown away with what we can offer.

Kind Regards,

Andrew Golding
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
86 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Dont get tricked by their marketing ... That place is horrible !”
Reviewed 19 June 2014

I heard so much abut famous burgers from this place, but I never went there because I found them a bit expensive (20 $ - for Prague its really expensive). Finally on the special occasion when my friend came to visit us we went there. Service was really nice (that's why I am giving it any points). We got a beer and some drinks - there were fine, but nothing special, maybe except price which was twice bigger than regular pub in Prague. We ordered a veggie burger, cheese burger and some hell burger or so (with jalapenos). We received oily fries, oily onion rings, burgers with grated jalapenos inside (looked like canned), no one asked us how fried we would like them to have (so they assumed that we wanted well-done). After that we waited like 30 mins for a bill... what was worst, all of us felt BAD after them.
I need to add that I am real burger lover, but I think that every other place would be better than this one.
In Prague you can find so many good places like The Tavern, Fine Dish Bistro, Big Mike and many other, so if you think about checking this one - DON'T !

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JakubKie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeP, Manager at Hard Rock Cafe, responded to this review, 2 July 2014
Thank you for giving us your review on your visit to Hard Rock Cafe, Prague,

We are saddened that your experience did not live up to the expectations and word of mouth from other satisfied customers. It sounds like we have not given you the full Hard Rock experience from service, drinks or execution from our excellent food menu which is disappointing at all levels. Please come back and give us a second chance, ask for myself at the host stand and I will show you what we can do! We will rock your world we promise!

Kindest Regards,

Andrew Golding
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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