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“Excellent Hotel”

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Hotel Grand Majestic Plaza Prague
Ranked #76 of 647 Hotels in Prague
Certificate of Excellence
Reviewed 1 June 2014

Stayed at this hotel 25th/29th May 2014. The hotel was excellent, staff very helpful, rooms serviced to a very high standard, food at the lobby bar was good, and the breakfasts were excellent with a wide selection to choose from that left you full to bursting!! The hotel location is exactly where you need to be for sightseeing and to make travel easy, metro station within 2 mins walk, very easy system to use although we did use the hotel limo/taxi service (1200czk) for to and from the airport, it was, in my opinion, worth it just to save the hassle after flights etc.
Any enquiries you have prior to arrival are quickly answered by the reservations/ customer desk staff, made life very easy.
Would definitely recommend this hotel. Should I return to Prague this hotel is where you will find me.

Room Tip: I asked for a room on a higher floor prior to arrival...We were given a room on top floor, not much...
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  • Stayed: May 2014, travelled as a couple
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Thank Anon280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMajesticFOM, Front Office Manager at Hotel Grand Majestic Plaza Prague, responded to this reviewResponded 3 June 2014

Dear guest,

Thank you for the outstanding feedback!
We very much appreciate your 5 star review and are thrilled you had an enjoyable stay and could take advantage of our prime location. Many thanks for recognizing our wonderful staff and their service. We are happy to hear they left you with such a great impression.

We hope your travels bring you back to The Grand Majestic Plaza, Prague very soon.

Sincerely,
Romana Mrackova
Front Office Manager

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1,239 - 1,245 of 3,390 reviews

Reviewed 29 May 2014

Went here at the end of may with the wife and two other couplesreally pleased with the hotel,rooms spotless,communal areas spotless,staff polite and happy.breakfast was good,10 minute stroll to of town square.would recommend

  • Stayed: May 2014, travelled as a couple
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1  Thank maddy1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMajesticFOM, Front Office Manager at Hotel Grand Majestic Plaza Prague, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you for taking the time to share your experience. It's great to hear how well you enjoyed your overall experience at our hotel.
If your travels brings you back to Prague, we hope you stay with us again.

Sincerely,
Romana Mrackova
Front Office Manager

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Reviewed 29 May 2014

Stayed here for 3 nights in May 2014 after attending a friends wedding. Hotel is 10 minute walk to old town square and all other sights are easily within walking distance (including the castle) if you are reasonably fit and mobile.
Reception staff were all very helpful and able to advise of places to eat and sights to see. We had breakfast included in our rate so ate in the hotel restaurant every morning. Breakfast was an array of hot and cold options with an especially tasty array of cakes and pastries if you like to start your morning with a sugary treat :) we never ate dinner at the hotel but the prices seemed fairly reasonable.
We had a standard double room which was more than adequate. Lovely comfy beds, air conditioning, clean modern bathroom and towels changed everyday (even though we observed the usual 'towels on the hook mean well use again' ). Only minor downside was no English tv channels however we weren't there to watch tv and what we did see just added to the experience of Czech culture (re-runs of Czech top gear and cheers!)
Don't let the appearance of the street put you off this place. Curb appeal is slightly lacking due to the graffiti which does inevitably occur in city centres but step inside and it is nothing but modern luxury. The perfect place to stay for a restful night sleep after a day of pounding the cobbled streets.

  • Stayed: May 2014, travelled as a couple
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Thank Summer_sun28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMajesticFOM, Front Office Manager at Hotel Grand Majestic Plaza Prague, responded to this reviewResponded 10 June 2014

Dear Guest,

Thank you for sharing your wonderful experience and for choosing us as your hotel destination while visiting Prague.
Many thanks for recognizing our wonderful staff. We know that customer service is what distinguishes us from the rest and we are pleased to hear that you were very impressed with our hotel.

We look forward to welcoming you back again soon.

Sincerely,

Romana Mrackova
Front Office Manager

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Reviewed 28 May 2014

Good location, friendly and helpful staff. Clean and tidy room with comfortable bed. Bathroom very good and the breakfast buffet had lots of variety and tasted excellent. The hotel bar was ok but it could easliy be great with some minor improvements.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with this hotel
Thank Baldratron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMajesticFOM, Front Office Manager at Hotel Grand Majestic Plaza Prague, responded to this reviewResponded 10 June 2014

Dear Guest,

Your review was a pleasure to read, thank you. We especially appreciate the comments on our friendly staff. They are the main ingredience of our success.

We hope to be able to welcome you back again the next time your travels bring you to Prague.

Sincerely,

Romana Mrackova
Front Office Manager

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Reviewed 28 May 2014

The location of the hote is its USP. It is just around the corner from hundreds of shopping malls & all the brand you just need to look for in europe. Casinos, Resto-Bar, Old Town Square is all around the vicinity. Charles Bridge is also at walkable distance. The hotel has a Grand reception but small rooms, although the hotel looked newly furbished but elevators operated at most annoying speed. Gourmet buffet, excellent service. Restaurant Manager -Thomas deserves special applaud for its excellent service & attentiveness to us. He always arranged perfect vegeterian food every morning as special request by us

  • Stayed: May 2014, travelled as a couple
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Thank rkothari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Stayed here in May for four nights cant complain about anything,staff are very friendly and help full,Hotel spotless clean,Breakfast was good hot and cold something for everyone,
Its just around the corner from the shopping centre with 200 shops,The bar do close at 11 pm.
The Hotel is in walking distance to everything from trams,buses,taxi,subway and currency exchange( and the reception staff will phone a taxi if you dont want to walk) We were very happy with our stay and when we return we will stay here again

  • Stayed: May 2014, travelled with friends
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Thank margaret d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMajesticFOM, Front Office Manager at Hotel Grand Majestic Plaza Prague, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you very much for not only choosing to stay with us, but also for posting your review.
We very much appreciate your 5 stars and are thrilled you had an enjoyable stay.
We hope your travels bring you back to The Grand Majestic Plaza, Prague very soon.

Sincerely,
Romana Mrackova
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

This hotel is perfectly fine. Rooms are spacious and clean, but the walls in our room had an awful orange colour and the halls were dark. The "grand" lobby area was not well lit and the hotel bar closed before midnight. Staff also not too friendly. Internet is only free if you use the cable, there is a charge for wi-fi. This hotel is probably good if you want a bed close to the tourist area, but we found it very boring.

  • Stayed: May 2014, travelled as a couple
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1  Thank Tunhild J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Grand Majestic Plaza Prague

Address: Truhlarska 16, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#51 Family Hotel in Prague
#67 Luxury Hotel in Prague
#68 Business Hotel in Prague
#71 Romantic Hotel in Prague
Price Range: £57 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Grand Majestic Plaza Prague 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
Hotel Grand Majestic Plaza is located in one of the most desirable localities, in the heart of historical centre of Prague, just few steps from the famous Municipal House, Gothic Poder Gate, significant Republic Square and most attractive shopping centre Palladium. 4* Grand Majestic Plaza provides 196 design rooms including 6 luxury apartments with balcony. ... more   less 
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Also Known As:
Grand Majestic Plaza Hotel Prague

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