We happened to choose this hotel through Booking,com because we were driving and needed a secure car park. We never reserved because the availability was 34 rooms of different types. However when we entered the hotel the receptionist , after ignoring us for quite some time, told us that they didn't have any rooms availbale whatsoever. We said about Booking.com and plenty of availability but he insisted on refusing to accomodate us. We showed the portal paf
ge on our android phone but he then said he would have closed the whole availability. He clearly did not want to accomodate us and abruptly and with rude manners dismissed us.
WE've never been treated so badly and for no reasons whatsover.
AVOID PROKOP BOUTIQUE HOTEL IN PRAGUE!
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