We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bad choice!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Old Town Square Apartments
Ranked #54 of 679 Speciality Lodging in Prague
Certificate of Excellence
Reviewed 6 June 2014

Looked promising on the web sites but with transfer booked to Stupartska 9, cases unloaded, stairs climbed, we were told you have to go elsewhere as your flat is not here, this is only the reception!!!
Why not give the correct address for the flat in advance to save the guests the trouble of another taxi trip??? Prebooked transfer back to the airport after the stay had to be changed as well.

Furthermore, the bathroom was not up to standard more substandard with an electrical cable sticking out from the wall, protected but an unfinished job. The hair dryer was supposed to be hang up on the wall but the wall hold was hanging from the electrical cable when drying the hair. Ther was no shower curtain or wall to stop water coming out onto the floor.The alternative to take a bath was not possible as there was no plug! The little rug was awfully worn and served no purpose.

There was a separate toilet but only with cold water!

The lock to get into the building was not in order and was difficult to come to grips with.

There was a double bed in the kitchen area!!!

There was a double bed in the sitting room area and just one proper bedroom.

We have rented flats before for a much lower price and with proper bedrooms!

The price and the star rating is to high on the apartment we were sold.

Room Tip: Ask where the flat YOU book is situated! We were NOT the only ones to be sent off elsewhere to fi...
See more room tips
  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank 363Bibbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (448)
Traveller rating
Traveller type
Time of year
Language

204 - 210 of 448 reviews

Reviewed 3 June 2014

We vacationed in Prague with 3 of our children and 2 grandchildren (babies). We took a 3 bedroom apartment which was on Havelska street. There are apparently apartments in several buildings that are available. We were offered an apartment on the 4th floor of a building with no elevator. They asked if that was a problem, and I answered that it was, and they immediately, to their credit, offered a different apartment, also on the 4th floor, but with an elevator.
The apartment was lovely. The rooms were all very large and extremely comfortable. The kitchen had every appliance you could want. The very large bathroom included a washing machine. There was also a small toilet. The apartment was spotlessly clean. The beds were large and very comfortable. Even the location was perfect, just minutes away from the old town square.
I would gladly recommend these apartments to others, and I would happily return on our next visit to Prague.

Room Tip: At least one of the 3 bedroom apartments does NOT have an elevator for the 4th floor apartment. If y...
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gerryk999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Great location, only a short walk away from the main square. only thing that let's it down is the sound proofing, or lack of, take earplugs & you'll be fine. Apartments are large, clean & all you need for a short stay.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Nicola3008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

We stayed here 1 night,but we were supposed to stay there 2 night more.

Our money for the whole stay was taken by them before seeing the room as keys were given to us after the payment.
During the night,at 3 on clock about, the disco pub music in the street was still extremely loud in the night, people in the street was crying and shouting as well as our young and drunk neighbors. So we went to speak with the reception guy and WE AGREED WITH HIM orally in a good trust to book another structure as no rooms were available the next days and they told us we would have refunded for the next 2 nights. So we book another hotel structure that required us the money anticipation again,so we paid twice. Comprehensible as we were booking for the days after.

I was with my husband and my step mother over 65 with needs of quietness and rest who didn't sleep one minute in the night.

After we woke up,we went to the reception to check out and we discovered they wouldn't have refund anything,even if the reception guy agreed on that the night before. No rooms were available that time in the morning anyway.
We spent 2 hours (and € by calling Italy web booking by phone) asking for solutions that didn't arrived because rooms were not available. All this in the reception lounge that is 1 floor higher than the entrance where garbage boxes were (of course we made pictures and documented all). So we had to check out, with no refund and solution to stay. The manager didn't not allow us to speak with her either which sounds ridiculous. We could only speak with the poor reception girl who didn't know what to do,also because there were 2 other people complaining for the hot water that didn't work.Only after web booking called them they seems to have found a room in another place in the town. But we had already paid the other structure as they told us orally in the night before.
At the end, they didn't want to give us the money back for the whole week end.
So finally,we didn't stay there but they had our money.

This is really unfair! I never had such a negative experience in all my life! I strongly recommend not to deal this structure.

A part of my experience, the place is very poor. At the entrance there are garbage boxes, I am asking if this is something is it possible today. The reception is very dirty and not well organized. The flat I slept in was over the street,extremely noisy and furniture was old and poor.
Service and courtesy don't exist,I had the real impression they really wanted to have the money with no interest to speak with us,to refund us...
As I wrote in the title, I felt to be victim of a fraud. I read (only after unfortunately) some feedbacks on the web booking and we found a guy who recently had the same dis-adventure. So I guess this is not only my bad luck.
So, pay attention. Good luck!

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank solecheride79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

We booked this 1 day before like we always do. And we got a great price for it. Just 55 euro! We asked for a 1 bedroom and bath and they gave us 3 bedrooms. So at first I thought crap, am I going to have to share with 2 other couples? But it just turns out they were out of the 1 bedroom suites. Anyways this place has everything you need. It's just like any small apartment. Kitchen is great. Just don't think you make thanksgiving dinner in it though. And if you want to cook that much. You shouldnt. You are on vacation. So just relax girl.

Stayed: May 2014, travelled as a couple
Thank Waishan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014 via mobile

We booked a 2 bedroom apartment
The location is perfect near in a walking distance u have lots and lots to do
When we were there were some light shows and action in the area
The apartment was very spacious and nice except in that it had one only bathroom which is inconvenient for a 2 bedroom flat
U can find downstairs many restaurants and shops

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Hanin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

We stayed in Easter. The apartment was 3b round the corner the main reception. The apartment was big, although the kitchen was really tiny, not like the ones they show in the pictures. The furniture was new and the bathroom had been recently renovated but the shower wasn't sealed with silicone and we had to dry it out after every shower we had. The electrical system is very poor. If we switched on the kettle and the microwave at the same time the electricity went off. That is really weird. Although there was a washing machine there was nowhere to hang the wet clothes. And we were 5 people and there was only 4 chairs in the whole house, that apartment is at least for 6 people. It is true that I asked the girls in reception to give us an extra one so they did in the same day.But they should pay attention to these things. All in all I would recommend these apartments as they are very well situated and they are clean.

Room Tip: Depends on the apartment you get
See more room tips
Stayed: April 2014, travelled with family
Thank carmencita40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Prague hotels
Stare Mesto (Old Town)
Old Town Square
Old Town Square
#129 of 647 in Prague
403 reviews
Stare Mesto (Old Town)
Cathedral Prague Apartments
Nove Mesto (New Town)
MOOo Downtown
MOOo Downtown
#3 of 679 in Prague
367 reviews
Show Prices
Show Prices
Show Prices
Stare Mesto (Old Town)
4 Arts Suites
4 Arts Suites
#13 of 679 in Prague
188 reviews
Stare Mesto (Old Town)
Salvator Superior Apartments
Stare Mesto (Old Town)
Apartments Tynska 7
Apartments Tynska 7
#37 of 679 in Prague
206 reviews
Show Prices
Show Prices
Show Prices

Been to Old Town Square Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Old Town Square Apartments

Address: Stupartska 9 | Stare Mesto, Prague 1, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #54 of 679 Speciality Lodging in Prague
Price Range: £45 - £289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Old Town Square Apartments 4*
Number of rooms: 6
Official Description (provided by the hotel):
Old Town Square Apartments are located right in the historic centre of Prague, only 200 metres from Old Town Square and the famous Astronomical clock. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Travel Republic (UK), Cancelon and Evoline ltd so you can book your Old Town Square Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing