We stayed here for my wife's 50th Birthday weekend - like another reviewer here we were taken in by the description on the website we booked through (booking.com) which states "All rooms enjoy views of Charles Bridge and Prague Castle." - well as you will see from the photo, no such jewels for us, and our "luxury apartment for two" was nothing of the sort - a small room (double bed and small table), kitchenette (3m x 1m max) and a standard shower room.
I complained at the hotel about the view - an internal brick wall not quite having the same architectural attraction of the promised Prague Castle - and was told that it was booking.com who had made this error - so I wrote to booking.com who say the description is supplied by the hotel! Both washed their hands of the whole thing and pointed squarely at each other. We also had no water one evening and there's nobody working after 6pm, and the satellite tv didn't work for our entire stay (no biggie but many promises to sort it and nobody did).
I wrote quite a favourable review on booking.com but mentioned the internal wall view and mysteriously my review disappeared after about a week.
On the plus side the location is good for the attractions you are supposed to be able to see from your "apartment" (small room) and the staff are friendly. People staying in much more expensive apartments seemed happy enough - so if you pay big money you seem to be looked after.
- Official Description (provided by the hotel):
- Accommodation in Prague at Residence Malostranska offers the highest accommodation standard in the very heart of historic Prague. The Residence is located close to the river Vltava, Charles Bridge and other beautiful bridges at the distance of 5-10 mins walk. We have three types of suites available: Presidential Suite (160m2) for your absolute comfort, the smaller Executive Suite (55 – 120m2) and our cosy Deluxe Suite (25 – 30m2). You will not find more luxurious accommodation in all of Prague. All of our suites are equipped with luxurious stylish furniture, kitchen and accessories, Jacuzzi and LCD TVs.The suites look out onto the quiet streets of the historic centre of Prague. The Deluxe suite looks out onto the Charles Bridge, and the Executive suite offers a view of the St. Nicholas Cathedral, Lesser Town Square and the beautifully-lit Prague Castle. The Presidential Suite offers a view from two balconies, one of which you can sit on and sip a glass of wine and enjoy the magnificence of Prague Castle, on the second balcony you can watch the busy traffic on the Charles Bridge.We are pleased to serve even the most demanding guests and offer them home-like atmospthere in the heart of Prague. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Malostranska Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Malostranska Residence Hotel Prague