The Three Ostriches came highly recommended as both a hotel and restaurant by well-healed friends who stayed there years ago and raved about the food and service.
We opted for a hotel in the town centre instead, but did visit the indoor restaurant for lunch.
The location immediately at the north west end of Charles Bridge (that's on the other side when coming from the town centre) means that the restaurant also has a popular terrace.
Our waiter was clearly struggling to serve both terrace and restaurant apparently on his own, despite this being a Saturday lunchtime in May.
The restaurant is anything but welcoming (and rather bizarrely has an ATM right by the door). Customers walk into the hotel, work out they have to go through a closed door into the gloomy restaurant and wait - and wait and wait - to be seated. Several walked out unattended.
Service was passive aggressive with a smile. Our main course arrived as we were still finishing our starters. The waiter blamed this on the kitchen being busy.
Starters were okay but nothing special. Wine was very good. Main course of ostrich steaks (from a Czech ostrich farm) with a port sauce was fine but dry.
A table next to us was told off for not leaving a tip - with a smile, of course. We had to ask for a security pin code to use the toilet. Not what you expect in a top restaurant.
If I mention that napkins were paper rather than linen, I think it sums up how much far one of the oldest and previously best restaurants in Prague has sunk. Very, very disappointing.
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