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“terrible service”

Velka Klasterni Restaurace
Ranked #2,891 of 5,632 Restaurants in Prague
Cuisines: European, Czech
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Restaurant details
Good for: Local cuisine
Dining options: After-hours, Reservations
Neighbourhood: Hradcany & Letna
Reviewed 8 May 2014

cake is good taste. and The price of the homemade beer is not too high. good.

But It is the worst service.
I ordered a cake, but a pizza came.
I protested it, but was ignored (the woman who received an order).
I protested a different person again. Then he take back a pizza without apology and brought a cake.
At the time of payment, I called from the table, but was ignored. I went to the place of direct payment.

It is natural that the seat in the restaurant is almost empty

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    • Food
2  Thank sherbets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (304)
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98 - 102 of 305 reviews

Reviewed 16 January 2014

This restaurant has its entrance from the same area as the Strahov Monastery. It has its own private eating area away from the tourist traffic going to see the Monastery or travelling to the castle. It is a nice quite setting with a good sized outdoor seating area and a large indoor seating area. The food we had was a mixture of Czech and Italian and was very good, they have great beer and service is very good as well. Pricing is good for the area, but a good value for the quality of the food. Size of the meals is on the large size so come with an appetite.

Thank Kris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014 via mobile

bad food quality except the soups were good, even though very salty. the waiters kept us waiting a long time and were unattentive. meat was bad!

1  Thank Fabienne1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

This was the best Czech meal which we found in Prague. After a trip to the Church wander accross to this restaurnat. There is a good choice of Czech dishes and also Czech beer, we had the Christmas Beer. The tables are wooden benches and you get a feel for the old worlde style of this place. The quality of the food is great and the service is prompt. It is well worth a visit.

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Thank Skottlandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

During today's visit to Prague we found this restaurant. We tasted homemade beer, and venison menu. The food was excellent and the beer too. Staff helpful although very busy. We were satisfied and recommend to all.

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Thank hanapilznewtonstr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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