At 4star design hotel Noir at Prague we found a poor value for money experience. We didnt get a bed with one matress as requested and the towels we had in room were old, with holes and some dark spots
The reception staff was kind and available, specially Petr that really tried to sort things out.
We booked the room with breakfast included, but the only thing which was okay, was the coffee. The food didnt seemed to be very fresh and there was no possibility of requesting a fresh egg which should be offered in every 4 star hotel.
But after all, the WiFi has no costs for the user and we also got 1 minibar Beer for free!
Our opinion: for a property that presents itself in the medium-upper market as a 4star design hotel, there are some "must have it" that need to take place. Our room didn`t matched the expectation that we perceived by the moment of the online purchasing.
- Official Description (provided by the hotel):
- Welcome to our brand new 4-star design hotel Noir which is skillfully combining history and the present. This modern accommodation is situated in the very heart of Prague – the Wenceslas Square, the National Museum and the prestige residential district of Vinohrady are all within 5-minute walk. ... more less
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