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“Mediocre food, service charge scam”
Review of U Bakalare

U Bakalare
Ranked #4,149 of 5,589 Restaurants in Prague
Cuisines: European, Italian, Czech
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Reservations
Neighbourhood: Stare Mesto (Old Town)
Reviewed 12 August 2014

Do NOT eat here!

Food was uninspired, greasy pizza, tasteless chicken salad, a Tiramusu unlike any we've ever encountered (with raspberry topping, and made nothing like a normal Tiramisu). Waiter was humourless, although he spoke OK French.

Worse, the bill was presented with à 10 % surcharge scribbled in ball-point pen that we were advised to pay (!) Restaurants in Prag MUST BY LAW charge all-in prices, no unexpected surcharges. Many diners are in the habit of leaving a tip, and 10% seems to be pretty standard. It is true that in some cases, locals advise as the pay, how much they intend to add for a tip... I don't appreciate however being told point-blank - "Pay ten percent tip".

Not possible to pay with credit card because "the boss says not to accept credit cards". OK - Euros. Fine - the bill has a euro amount, so we pay 50€ in cash, intending to leave a tip, for the 44.50€ equivalent amount also appearing on the bill. First, the waiter takes a very long time to come back with change, as if hoping we'll just walk away (as another Polish couple did earlier, out of exasperation at waiting). When he finally returned, and saw we were still patiently waiting for our change (5,50€) he avoided our table for a little while longer, then announced he had taken already taken 10 % !! He returned 15 Kroners! Even with adjustments, that's well more than 10% ! This is nothing less than fraud.

Did I mention you should not eat here? Other recent comments by patrons show a trend - diner beware!

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Thank Christian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (162)
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59 - 63 of 162 reviews

Reviewed 24 June 2014

We ate there, two years ago, on our first visit in Prague. We both enjoyed the risotto very much so, this year, on our honeymoon, we decided to go again.
It was a different experience all together. We ate inside, where it was very hot, the staff was rude ( a young staff member was very upset we dared to ask for the Parmesan; the waiter brought the water, didn't even open it, just left it on the table). And then the meal showed up. Some rice, undercooked, and an unhealthy amount of green onion. That was the risotto. It was horrible.
Never eat there!
And if you do, know they ask for extra charge if you eat outside. We got burned last time, but the meal was good so, we looked past it.

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Thank Loredana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

Rude unsmiling staff presented us with minestrone ( kind of warm, very greasy, no pasta) and tuna salad (tinned tuna, limp uninteresting salad) both of which were overpriced, given the terrible quality.
We were followed down the street and asked for the extra service charge. Yes we were.
I explained what minestrone meant and that the rest of the meal was substandard and that, as they say, was the end of that.
Note : very poor English here, which is why we didn't complain on the spot, assuming they wouldn't understand you see... until they want the service charge. The English improved dramatically then.

The coke was lovely it should be said. In fairness. Very cokey.

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Thank zogabong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Made such an amazing margarita pizza, we went back twice. The pasta was also divine. The staff were very helpful and interacted well with customers. Inside the place is quite hot, however we went inside and had a pivo (beer) and eventually a table became available outside. Great to people watch.

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Thank Brownsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2014

after we tryed the traditional czech cuisine we needed a time out so we choosed this place. i didnt read anyting about it, it just popped out while i was walking on Celetna street. the restaurant has a small terrace, perfect for a lunch.

me and the people from my table ate pizza napoletana - very good, pizza quattro formaggi - this was the not so good dish, really dried and not so tasty, risotto with pesto and gambery - excellent! gnocchi mille sapori again very good and tagliatelle salmone - nice.

the service was friendly not very fast, all in all enough for an enjoyable lunch. i recommend this place

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Thank deired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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