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“Finally a good surprise in Europe!” 5 of 5 bubbles
Review of Le Palais Art Hotel Prague

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Le Palais Art Hotel Prague
Ranked #38 of 670 Hotels in Prague
Certificate of Excellence
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Finally a good surprise in Europe!”
5 of 5 bubbles Reviewed 18 July 2011

The location might not be central for some people but Praha transportation system is great!
Therefore I was glad to bet on this new town hotel. The room was very nice with a very nice bed.
And last but not least, the service was great with fantastic in-room service (turn down,...), free mini bar and great breakfast.
As soon as wifi will be into the rooms and the lift corridor air more refreshed, this hotel will be perfect. I look forward to coming back.

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Toulcaz31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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891 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Thailand
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 18 July 2011

Can only confirm all what has been said in the previous reviews. The location is actually a plus as it makes you discover a different part of Prague. We actually drove to Prague from Cesky-Krumlov and the only thing to worry about when getting into town are the one way streets.
Only comments for further improvements would be:
- Had to wait a little long for a bill at the bar in the evening.
- Absence of tissues in bathroom, which is standard
- Music in room would have been nice, at least a channel on the TV.

  • Stayed June 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Baanbellerive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePalaisPrague, General Manager at Le Palais Art Hotel Prague, responded to this review, 6 August 2011
Dear Guest,

Thank you very much for your constructive feedback on your resent experience.

We are very sorry for the inconvenience you have experienced during the evening in the bar waiting too long for the bill. Although there is only one bartender in the evening present, it should not happen that the guest is waiting more than 10 minutes to pay his bill. Please accept our apologiues for such experience. The bartender was informed and retrained.

In terms of tissues, which of course are our basic standard, it happens that sometimes the guests are unable to locate the tissues in the bathrooms at first sight. In some rooms they are stores underneath of the bathroom table, therefore not visible immediately. We would reconsider the tissue location in the rooms where stored indirectly on the bathroom table.

In regards to music in the room, you are absolutely right, that music upon arrival would be delighting; however as Vienna International Hotels and Resorts standard, we only play our corporate promotinal video in the rooms upon arrival.

I trust that you had enjoyed the rest of our services and your stay at the Le Palais was memorable.

We are looking forward very much to your next visit!

Sincerely Yours,

Petr Marek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 July 2011

My husband and I (and our two young boys) stayed at this hotel for a couple of nights. We had a very lovely surprise - we were upgraded to two wonderful suites (we had reserved two adjoining rooms)! The rooms and service was great! The breakfast buffet was also excellent and sitting outside for breakfast was very pleasant.

We had stayed in the hotel 10 yrs ago and remembered our experience fondly and decided to return. The hotel is still very nice - part of the building was a castle and has a lot of character and atmosphere. The neighbourhood is very residential with nice restaurants. The key Prague sites are within a 20 min walk or convenient tram connection - our boys loved taking the trams! We recommend this hotel without reservation

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OHTG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePalaisPrague, General Manager at Le Palais Art Hotel Prague, responded to this review, 15 July 2011
Dear Guests,

thank you for your loyalty to the hotel Le Palais Prague!

I am very pleased you have returned to our hotel and left again with a great experience and lovely memories. We will be very happy to welcome your family in the future again!

Sincerely Yours,

Petr Marek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 13 July 2011

I was visiting Prague with friends on a hen weekend in Prague but enjoy some time alone in pleasant surroundings and this is what the Hotel Le Palais delivered. The hotel is beautifully situated in a residential area of Prague, away from the hustle and bustle of the tourist areas.
My room was delightful and had everything I needed including a spacious bathroom and wonderfully comfortable bed. The service in the hotel was excellent and I felt very comfortable being a solo visitor at the hotel. Even at breakfast I was offered something to read.
The metro is a pleasant 10 minute walk away and is very reasonably priced and simple to use. I did get ripped off on one occasion by a taxi driver who took me across the river unnecessarily and back again! This was even with the reputable AAA taxi company. After this I asked the hotel to arrange taxis for me, even sending them to my location away from the hotel and explained that I didn't want the scenic tour. This resolved the problem.
I didn't get to spend nearly enough time in the hotel. I want to go back to experience the food and the spa!

  • Stayed July 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joanna2603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePalaisPrague, General Manager at Le Palais Art Hotel Prague, responded to this review, 15 July 2011
Dear Guest,

we are very sorry for the inconvenience you have experienced during your stay and we are glad to hear that you have enjoyed the services offered and arranged by our hotel.

We are looking forward very much to your next visit!

Sincerely Yours,

Petr Marek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elizabeth City, North Carolina
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 5 July 2011

Tripadvisor helped me locate this wonderful hotel for our first trip to Prague. We could not have asked for a better location or lodging. Absolutely wonderful from start to finish.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelwitch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 June 2011

It 's only one thing to say to the staff. BRAVO, BRAVO and BRAVO.
I will never forget this hotel.
Thank you it's a plesure to be a guest in this hotel.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank noj64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
136 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 13 June 2011

Central Prague is incredibly crowded with tourists, so it was nice to return to a quiet, mostly residential neighborhood after a day of sightseeing. The location may be a little too far out for some, but the hotel does operate a free shuttle to Wenceslas Square. Also the trams are convenient. The metro station is a bit of a hike (15 minute walk or so), so it isn't a problem for people who like to walk.

The hotel itself is beautiful and comfortable. The service is excellent. They really pampered us. They efficiently arranged sightseeing, airport transortation and opera tickets for us. Also, I enjoyed the saunas and hot tub in the spa. It was a nice way to relax after so much walking, as one tends to do in Prague.

The excellent breakfast is served in the main restaurant, and we enjoyed it every day during our four-night stay.

Restaurants in the touristy areas of Prague are very expensive, but this hotel has plenty within walking distance that are substantially less expensive and of very good quality.

If you are looking for a very quiet, comfortable and elegant place to stay away from the crowded touristy areas of Prague, you cannot go wrong with Hotel Le Palais.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rowdy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Palais Art Hotel Prague

Property: Le Palais Art Hotel Prague
Address: U Zvonarky 65/1, Prague 120 00, Czech Republic
Region: Czech Republic > Bohemia > Prague
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #38 of 670 Hotels in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Le Palais Art Hotel Prague 5*
Number of rooms: 72
Official Description (provided by the hotel):
Built in 1841, restored from 1888 until 1897, the luxury Le Palais Art Hotel is a striking example of Belle Epoque architecture. The historic ornamental stucco and magnificent wall paintings help to create an unforgettable impression. A special atmosphere can be found in the spacious rooms and suites at our luxury hotel in Prague. The intimate size of le Palais (72 rooms) guarantees a different approach to our guests, a personal, refined approach in every single detail. This attention to the details, the personal touches and guest oriented assistance distils in a uniquely Italian artistic atmosphere. ... more   less 
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